I took my best friend here for a special treat (30th birthday present) and we were both very excited as we were both 'Spa-virgins'. Any criticisms I have are minor, bugging us but not to the extent of spoiling the weekend.
Reception was good, very friendly staff but the promised 'tour' half an hour later did not happen. Lunch was nice, good range of choices on the buffet. For the main course you have to go up to the end of the room, fill a little bowl with ingredients and hand it to a cook who prepares this in front of you, with a type of pasta you can choose. There is no explanation anywhere of what's meant to happen, we just followed other people who knew what they were doing and had to explain it to a lady behind us on the second day who didn't have a clue. Little signs pointing out pepper, herbs and garlic would be useful (especially for the garlic which isn't instantly recognisable as such), we missed this on the first day and our pasta dish was bland as a result. The most disappointing feature of any meals was that you have to pay extra if you want anything other than tap water with your meal - I went for a superior room so thought I'd paid enough...
Dinner was lovely (but had to pay extra for wine).
The room was lovely, very spacious, the bathroom disappointing, rubbish shower with water coming out from all directions, plus it was impossible to have a shower without flooding half the room, causing one side to be very mouldy.
We were unlucky to have the generator just outside our room but with the windows shut it wasn't very loud. In the summer I would want a different room location.
The gym is small but sufficient. We loved being able to walk round in bathrobes and slippers (or flipflops in my case as they didn't have any slippers in my size).
I agree with others that the spa could be warmer, we liked the pool and jacousie (although expected it to be warmer and there were only bubbles on one side, not sure if that's on purpose or if one side was broken) and the aqua aerobics that we came across by accident. We never saw any of the included, i.e. free, classes advertised anywhere, only those we would've had to pay extra for.
We got 2 mini-treatments with the package, massage and facial, and we both enjoyed them very much.
Like I said, all criticisms are minor but enough to try another spa before coming back here.
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- Also Known As:
- Champneys Springs Health Hotel Packington
- Champneys Springs Health Spa
- Champneys Springs Health Resort Packington, Leicestershire, UK