Clean rooms, friendly staff and great cooked-to-order breakfasts accompanied by attentive service, plus excellent TVs, However, also flimsy furniture, poor ventilation and noisy apparatus switching on and off very close to rooms, early in the morning.
Don't expect things that usually work in hotels to work here. I had something very critical sent to me there on my arrival day, tracked, but they returned it to sender the same morning, rather than keeping it to connect the name on the envelope with my reservation! I had to change travel plans as a result, but no allowance was made for all my extra expense on the bill, even though they knew it was their error. They said WiFi worked in my room (11) but it only did 5% of the time - not a practical connection. (Room 12 is probably worse!) I wasted a lot of time trusting them, thinking it was a computer setting. They said there was someone to help all night, but when I went down at 10:20 pm the first night the whole reception area was in darkness and I was totally locked out. There was no bell to ring, or phone to pick up to reach anyone.
The last problem was just keeping at the right temperature on a warm night. The only bed covering was a warm quilt, so I was too hot underneath it and too cold with nothing covering me. Having the right temperature on average, between hot legs and cold shoulders, is not very good! A simple sheet, with a blanket that can be pulled over if it gets cooler during the night, is much better suited to the warm temperatures with open windows.
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- Also Known As:
- The Angel Hotel Bourne, Lincolnshire