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“Very expensive” 3 of 5 bubbles
Review of Thorpe Park Holiday Park - Haven

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Thorpe Park Holiday Park - Haven
Ranked #4 of 9 Hotels in Cleethorpes
Larkhall, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Very expensive”
3 of 5 bubbles Reviewed 15 July 2013

Visited Thorpe park last week, holiday was good, made own entertainment, very expensive for everything, you pay over £500 then have to pay to go on mostly everything, there was no storage space for cloths in caravan, there was five of us and we were living out our bags all week, caravan was damp during the night, cloths felt wet when you went to put them on, think all the caravans need abit of an upgrade. Outside the park there was lots of things to do and places to, would need to think if a would go there again.

  • Stayed July 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank James G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thorpe H, Guest Relations Manager at Thorpe Park Holiday Park - Haven, responded to this review, 22 July 2013
Hi

Thank you for your feedback.

I am sorry to hear that you found your holiday with us to be expensive, but good to hear that you found lots to do in cleethorpes and local areas.
I am disappointed to read that the storage space in you caravan was not adequate for the whole family.
I hope you will return to Thorpe park in the future and look forward to welcoming you and your family back.

Thank you

Julie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,183 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (180)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 15 July 2013

We just came back from a great stay in haven thorpe park,
Some great points and some
Bad points. Staff are friendly we booked late for activities and Neil the instructor stayed late so extra sessions could be run. Caravan was great very in a good location in walking distance of entertainment.
Pool was good changing area wasnt the cleanest iv seen.
I think that more things should be included in overall booking price such as fishing hire and golf equipment.
Laundry was expensive.
All in all I would come back

  • Stayed July 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Laineywink
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thorpe H, Guest Relations Manager at Thorpe Park Holiday Park - Haven, responded to this review, 22 July 2013
Hi

I would like to start by thanking you for such a fantastic review. Its always great to hear that our guests have had an amazing holiday.

I have passed on your kind words regarding the Activities and staff member Neil he send there thanks.
I have also passed your comments forward regarding the changing rooms and apologise for this.

We look forward to seeing you again.

Thank you

Julie
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newcastle upon Tyne, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 14 July 2013

we have been to lots of haven hoildays,, but we did not like thorpe park one bit, the carvan was nice until we went into toilet, the walls were covered in ants,, we got some ant killer spary, but this did not help, because the ants still kept coming back,
it is a good 10-15 min walk to the main complex, it was ok going out but coming back it was very dark, and found it very hard to find carvan in the dark,
the enterainment was not as good as other haven sites,
on the plus side the restaurant was brillant food very nice a good choice to choose from.
this has not put us off haven hoildays just not thorpe park.

Room Tip: we did not use fittness center.
See more room tips
  • Stayed July 2013, travelled with family
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank gillytaws
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thorpe H, Guest Relations Manager at Thorpe Park Holiday Park - Haven, responded to this review, 22 July 2013
Hi

Thank you for your feed back.I am disappointed to read of the problem you had with ants but pleased to hear that H/K tried to eradicate them from your accommodation.
I am sorry that your caraven was not close enough to the main complex and you had a 15 min walk and found it difficult to find when returning in the dark. I would like to advise for future reference that you can request to be closer to the main complex, although we can not guarentee this we will try our best.

Once again thank you for your comments and we look forward to welcoming you back to another one of our Haven sites.

Kind Regards

Julie
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Derby, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 14 July 2013

Arrived for Friday to Sunday break. Lazy River not open Friday - reason given "Change over day" despite number of people complaining manager would not relent. Feel there was unnecessary bad feeling over this. The facilities were very good but Crazy golf, trampoline and the wall very expensive considering we had already paid facilities admission charge - £20 each for week-end. The plus side is that the site is well maintained and staff very friendly. Would I visit again? not if there was an alternative.

  • Stayed July 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank 322Anita1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dundee, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 12 July 2013

Myself the wife and 2 kids aged 10 and 8 had a great time.
Facilities were excellent. Staff couldn't do enough to help.
I would have given it 5 stars but the accomodation let it down.
We stayed at palm springs 47(Fantastic caravan, must be top of the range, decking and en-suite wc and great location in the park) only problem was, on arrival we opened the front door and you were hit by a horrible smell. Bedroom floor was soaking.Contacted reception, 5mins later a handyman came, he said a plumber would come the next morning and sure enough"great service" the plumber appeared and found the problem was a leak from the bath and quickly sorted it. But the floor was still wet when we left. The smell was so bad, we found we couldn't sleep in the room and slept on the living room floor.
The pool was great, flumes kept the kids entertained. We spent most of the time on site, lots to do.
We usually go haven, but this is the first time we have not cooked because the food was excellent in the restaurant. So we spent a lot of money but it was worth it.
LOOKING FORWARD TO GOING BACK. CHEERS THORPE PARK

Stayed July 2013, travelled with family
Helpful?
Thank 17GEEFAMILY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Middlesbrough, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 12 July 2013

Just been to thorpe park with my husband, my 11 year old son, his friend and my 81 year old dad and had a great time ! Our caravan was spotless the only problem we had was the location was a bit far from the complex so had to use the car but was close to the beach which was lovely. The staff were very friendly as soon as we arrived at reception and made us very welcome.
The security staff were also very friendly and always spoke when we went in the complex and also every time we left . The restaurant was lovely with varied options even for myself and I'm a veggie ! The food was gorgeous and very reasonable prices. The swimming pool and slides were fab and where the kids spent most of their time . We chose to sit outside the restaurant on a night as it was very hot instead of the indoor entertainment and the seating is very comfortable and drinks were average prices .
The only complaint I would have is the amount of activities you have to pay for where the kids are concerned and we had to limit them to only doing a few as it would have been too expensive for them to do them all ! My kids were fine with this although younger children would maybe not understand as much ! All in all though a great 3 day stay maybe a week would've been too long especially if the weather was poor !

  • Stayed July 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Wendy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holt, United Kingdom
Level Contributor
68 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 bubbles Reviewed 2 July 2013

This is the 3rd Haven we have been to and unfortunately it comes 3rd too!
The site itself is beautifully maintained throughout and has lovely water features with ducks,geese and swans and also areas for fishing too,it also backs onto a stunning beach.
The van we stayed in was good too.Although a very long way from the bars and pool etc.
However,this park seems to have got too big and has lost the nice friendly atmosphere that we have got used to at other Haven sites.
The entertainment bar is incredibly loud,overcrowded and in your face and far from enjoyable,the cafe bar was a bit quieter and has a nice area for children to play.
Bar drinks are very expensive,children's drinks are pricey,coffee too,this bar is constantly rammed with people and finding a clean table is hard to do!
The swimming pool is too small for the size of the park and flumes are outside so you are very dependant on the weather if you want to use these.The changing rooms were not good.
Activities are at an extra cost too,turbo jets in the pool £4. Crazy golf for 4 adults and 2 children £22,family train for 4 for an hour £15,carts £10 per hour,the shop on site is mega expensive too.So if you are on a budget you need to head to the beach if the weather is good enough.
Would I return?No,not to this one but would go back to the other Haven sites.
Would I recommend? No not to this one.

  • Stayed June 2013, travelled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank snooks5970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Thorpe Park Holiday Park - Haven

Property: Thorpe Park Holiday Park - Haven
Address: Thorpe Park Caravan Park Cleethorpes, Cleethorpes DN35 0PW, England
Phone Number:
Region: United Kingdom > England > Lincolnshire > Cleethorpes
Amenities:
Bar / Lounge Beach Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 9 Hotels in Cleethorpes
Hotel Class:4 star — Thorpe Park Holiday Park - Haven 4*
Number of rooms: 400
Also Known As:
Thorpe Haven Holiday Park Hotel Cleethorpes

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