We arrived after it was dark and the check-in staff were enthusiastic and friendly. I was worried we would not be able to find the caravan in the dark but they made it very simple and re-assured me that it would be very easy to find. This was the first time I had ever stayed in a caravan, and it was really nice. The check-in list with questions about settling into the van answered every question I had, although we were given two numbers to contact a member of staff if we needed to. Everything was in the kitchen and there were towels in the toilet. Every surface was spotless. I liked the fact that every employee we spoke to during our stay was pleasant and talked about haven in a good way, making me feel I made the right decision. Even the man in the arcade was kind and talked to my son about his time in there. The Cafebar staff and security were lovely also. I liked how they let the children have a good time running around and acting crazy in the showbar without letting it get out of hand. Every family seemed to be enjoying themselves. I think Haven does it right regarding families.
- Also Known As:
- Thorpe Haven Holiday Park Hotel Cleethorpes