I live locally and know the hotel / location well. I've stayed there twice, and the first time was lovely - which resulted in me booking a second visit.
We deliberately booked a room (again) with a jacuzzi bath, but on arrival we found that there was no hot water. Major disappointment, this wasn't explained to us on check in - and it took almost 2hrs to heat up. At one point I even ended up in the loft (seriously) trying to help the very apologetic young man who explained that the plumber had been, but that they were having to wait for the water to heat up. This really was a big deal to us, and it could have been so easily explained when we checked in, but it meant that the bath didn't happen until the following morning because we had a meal booked on that evening - and couldn't wait for enough hot water to fill the bath. OK, maybe this could happen to any hotel at any time, and they did offer to move us, but it was the bath that we wanted, so we opted to stay put.
There are some comments on here that mention how eating outside (in an enclosed 'gazebo' type construction) was too cold, but unless it's chilly (winter?) believe me, it's lovely and private...recommended to all you romantic couples.
The room was fine - clean, at the front of the hotel, with a balcony (which is lovely on a nice evening), lots of tea / coffee, comfy bed etc.
The Dovedale has for many years had an excellent reputation for it's food - and I can't fault that, the service is a little amateur at times (but the waitresses were very friendly), and generally I would describe it as a 'nice' B&B, and a little overpriced for the quality of the rooms and the service.
The worst part for me was that we weren't offered any reduction in cost when we checked out - we paid around £80 for one night B&B, and despite me saying how disappointed I was over the whole 'no hot water' situation, no offer was made by the lady on reception to reduce the bill. In fact she was very dismissive compared to the previous evening - where the young man obviously felt very uncomfortable about the whole situation.
It's for this reason that I've not stayed again - I personally think that the Kingsway Hotel in Cleethorpes offers far better 'old fashioned' service (and gorgeous food)....the rooms there a little floral and dated, but the service is superb with the rooms at the front having a view over the estuary.
- Official Description (provided by the hotel):
- Newly refurbished boutique hotel, in the heart of the seaside resort of Cleethorpes. Close to all amenities. Category winners of restaurant of the year 2006, 2007, 2008, 2009, 2010. ... more less
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- Also Known As:
- Dovedale Hotel Cleethorpes