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“Where were all the customers?”
Review of Pizza Hut

Pizza Hut
Ranked #51 of 198 Restaurants in Grimsby
Cuisines: Pizza
Dining options: Reservations
Restaurant details
Dining options: Reservations
Reviewed 30 July 2013 via mobile

We have dined here on many occasions in the last 8 or so years. Generally during the day when people are opting for the buffet but we always go for the cheesy bites pizza - delicious. We went for this on an early Tuesday evening - about 5 - and were the only diners for the whole duration!
The food was good but it was just so quiet. Staff were helpful and attentive but as it was so quiet we didn't expect anything less.

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Thank KittyandWol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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45 - 49 of 58 reviews

Reviewed 25 May 2013 via mobile

Service was a little slow. Clearly not enough staff to handle the level of business.

Food was good and waitress couldn't do enough when she was available

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1  Thank Tim D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 April 2013

Well, after my previous review of Pizza Hut I decided to give it another try to see if it had the 'WoW factor', and they might just have redeemed themselves.

Before sitting down, we were greeted by Eleanor who was polite and professional and asked where WE would like to sit. Before even sitting us down she sold us garlic bread starters in a very friendly and professional manner (and im not easily parted with my money!). We were looked after well throughout the meal, food was spot on and had a little conversation with her before paying and leaving.

All In all, Eleanor gave the wow factor I was looking for and because of that I will be returning again. 5 star employee! WELL DONE!

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Thank Stephen K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 January 2013

Went for lunch at about 12.45 and the place was quite busy, 3 adults and 1 child, placed our order and had the buffet. The selectiion of pizza was very poor and most of the time there were only 2 or 3 to choose from as so many people were loading up their plates. The manger could see how busy it was and should have put out more food. After our buffet 2 members ordered dessert and more drinks but they took about 15 minutes to bring them out. All the desserts are is microwaved dough with icecream on the top not exactly difficult to prepare.

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1  Thank orlandogirl_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 January 2013

Visited Pizza Hut Grimsby tonight having booket by phone an hour before hand. Rachael who took my booking was excellent, however when we arrived the service was just average. Its what you expect but there was no 'buzz' or any 'wow factor' to make the visit special, and when paying prices that pizza hut charge, id like a member of staff to have a bit more personality. Food however was good and may just be a reason to return.

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Thank Stephen K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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