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“Had a great time”

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The St. James Hotel Grimsby
Ranked #9 of 10 Hotels in Grimsby
Yorkshire
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Had a great time”
4 of 5 bubbles Reviewed 27 May 2009

Hotel nice and clean good rooms breakfast well worth the money had a great time. Go and see for yourself don't take any notice of reviews all not true.

  • Stayed May 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank elaineb1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PEG80, General Manager at The St. James Hotel Grimsby, responded to this review, 5 March 2013
Dear Guest
Thank you very much for your review. I am delighted that you enjoyed your visit to the st James Grimsby. I look forward to welcoming you back again soon.

Kind Regards

Paul Grantley
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

397 reviews from our community

Traveller rating
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    127
    102
    55
    58
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (80)
Date | Rating
  • English first
  • Italian first
  • Swedish first
  • Any
English first
Nottingham, United Kingdom
Level Contributor
368 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 166 helpful votes
4 of 5 bubbles Reviewed 23 April 2009

Once you get past the fairly austere rear view and car park on the busy main road, you see the pleasant frontage onto a green square with trawlerman memorial and church. The fairly spacious bedrooms are clean and comfortable, the green facing rooms have a lovely outlook and are quieter. It isn't luxurious but the staff are friendly and it is really close to the centre of town, which is not "grim" at all!

  • Stayed April 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 23RUN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PEG80, General Manager at The St. James Hotel Grimsby, responded to this review, 8 March 2013
Dear Guest
Thanks for leaving your thoughts here. The team and I are glad that you enjoyed your stay and we have taken note of your comments. Rest assured we will address them. Kind Regards Paul Grantley General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Midlands
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed 22 April 2009

Firstly, as soon as we arrived at the hotel, the staff managed to give us somebody else's room key .. leaving us without one! Which then was left in the door for anybody to take or go into our room and not given to us in person. Secondly, the room smelled like an animal cage (of sawdust etc.) and the raditor was on maxium heat (even though it was one of the hottest days we've had so far!). We then looked at the shower and it was attached to the wall on a small piece of wood and wasn't easy to make it work, so that meant a trip downstairs to see if it was broken. The button on it also came off if you lifted it off.

There was chewing gum in the room, teabags under the bed and as many other reviews have said, things such as the lift didn't work and you had to put your finger through a hole to press the button!

As for the food, it was of poor quality and the chocolate cake that got placed before everybody was soaked in what seemed to be milk, which was most likely a poor quality cream!

There were also the drunk people outside the hotel that were all piling in with cans and drinking in the middle of the day time as commented on in another review.

The hotel also states that it is great for business conferences etc. when it has the smallest conference room I have ever seen! More like a small classroom than a conference room!

I would not recommend this hotel to anybody.

  • Stayed April 2009
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ACBxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PEG80, General Manager at The St. James Hotel Grimsby, responded to this review, 24 January 2013
I am sorry that on this occasion you were disappointed with your stay at the St James Hotel. I treat feedback with utmost seriousness.

Kind Regards

Paul Grantley
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Grimsby hotels

gippo10
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 11 March 2009

i stay in a lot of hotels through out the year and ths is terrible.
to put it in short.
the rooms are crap, the beds are hard, the shower did not work.
the food was discusting and way over priced.
to get the lift to work you had to put your finger into a hole as the button had been pushed through.
i was booked in for the week and i chechedout the next morning and found another hotel.

DONT BOTHER

  • Stayed March 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank gippo10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PEG80, General Manager at The St. James Hotel Grimsby, responded to this review, 24 January 2013
I am sorry that on this occasion you were disappointed with your stay at the St James Hotel. I treat feedback with utmost seriousness.

Kind Regards

Paul Grantley
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stalybridge, Cheshire
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed 8 December 2008

Travelling to the Christmas market at Lincoln, we stayed at the
St. James Hotel for two nights in December. We had read the
reviews on trip advisor previously and were a little concerned
obviously. However we were quite surprised that on arrival we
were welcomed by a friendly staff and our luggage was
transferred to our room very quickly. Whilst the hotel is a little
dated, it is undergoing a re-furbishment which will take about
8 months, but we found the hotel to be very clean and our
room which had just been fitted with a new entrance door and
frame, with high security lock was nicely furnished with
comfortable beds and a modern bathroom. The television
whilst being small gave all the five main channels and the
coloured picture was good, which was quite sufficient for our
needs. In the restaurant the quality and quantity of the food
was good and it was sreved hot. The small bar area was
comfortable and the prices were comparable with many other
hotels in which we have stayed. Bearing in mind that the Hotel
is situated in the town centre, a certain amount of night time
noise is understandable, however our first floor room
overlooked the car park and we were not disturbed at all. I can
understand that the rooms which face the church are fronted by
a pathway which leads from the main area of the town, where
all the pubs are situated and you could be disturbed by young
people walking home when the pubs close. Also the church
bell rings early every morning from about 6 oclock onwards.
However the hotel is centrally situated in the centre of a clean
town with a brilliant shopping center and I dont think people
should be put off from going there by previous reviews. We
found it ideal considering the price we had paid.

Satisfied traveller.

  • Liked — The central location
  • Disliked — Lack of heating on the stairs and passageways.
  • Stayed December 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank artmak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PEG80, General Manager at The St. James Hotel Grimsby, responded to this review, 5 March 2013
Dear Guest
Thank you very much for your review. I am delighted that you enjoyed your visit to the st James Grimsby. I look forward to welcoming you back again soon.

Kind Regards

Paul Grantley
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
london
2 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 bubbles Reviewed 27 October 2008

the first thing that coaught my eye was a drunk that naerly mugged me as i was about to enter the hotel. when i entered i told the security guard about this and said 'they r all like that mate' and as a left to go to my room i heard him say to the receptionist 'hes was a [-] [-]'. the room was terrible, ive probably seen a hostel look better than that. the food, if you call it food, was terrible. never go again

  • Liked — The exit
  • Disliked — All of it
  • Stayed October 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank danielhufton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PEG80, General Manager at The St. James Hotel Grimsby, responded to this review, 9 November 2012
Dear Guest
Thank you for your comment on tripadvisor.
I was dissappointed to read the comments. I can ensure you this is not the usual case here at the St James. We do pride outself on customer service.
I hope i can welcome you back and let you see the true standards we deliever.
Thank you again
Kind regards
Paul Grantley
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nottingham, United Kingdom
Level Contributor
27 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 bubbles Reviewed 27 August 2008

I stayed here for one night last month whilst visiting relatives in Cleethorpes. I had stayed here on a previous family trip several years ago and it hadn't improved at all.

The rooms and indeed the whole hotel need major refurbishment. The breakfast was awful (I even found a hair in it) and I refused to use the hotel's only lift as it sounded like it was about to break at any minute.

The only upside is its location - in the centre of town near the big shopping centre. However if you don't need to be right in the centre of Grimsby i'd advise a stay at the Premier Inn (on the outskirts) instead!

  • Stayed August 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank yorkshiregal79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PEG80, General Manager at The St. James Hotel Grimsby, responded to this review, 5 March 2013
I am sorry that on this occasion you were disappointed with your stay at the St James Hotel. I treat feedback with utmost seriousness. I will personally discuss your comments with the team and we can improve where we let you down.
Thank you again for your comments.

Kind Regards

Paul Grantley
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The St. James Hotel Grimsby

Property: The St. James Hotel Grimsby
Address: St. James Square, Grimsby DN31 1EP, England
Region: United Kingdom > England > Lincolnshire > Grimsby
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
Ranked #9 of 10 Hotels in Grimsby
Price Range (Based on Average Rates): £
Hotel Class:3 star — The St. James Hotel Grimsby 3*
Number of rooms: 125
Official Description (provided by the hotel):
For four decades The St. James Hotel has been in the heart of Grimsby's town centre providing accommodation, food & drink for visitors. With friendly and efficient staff who are always on hand to help. ... more   less 
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Also Known As:
The St James Hotel
St James Hotel

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