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“No air conditioning” 3 of 5 bubbles
Review of Humber Royal Hotel

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Humber Royal Hotel
Ranked #3 of 10 Hotels in Grimsby
Certificate of Excellence
Sussex UK
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“No air conditioning”
3 of 5 bubbles Reviewed 30 July 2014

Very friendly reception staff, Sandra especially, very helpful in securing two rooms for me after a booking.com mix up. Very hot weather last week and room was extremely hot, no air conditioning and the windows barely opened so room never really cooled down. Rooms clean, bathrooms clean, pleasant decor in public areas. Easy parking. Asked for two rooms close to each other but they were each at opposite ends of the corridor which was a problem for my elderly mother being on her own. Overall a reasonable hotel.

Room Tip: Overlooking golf course
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  • Stayed July 2014, travelled as a couple
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank ladyofleisure2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HumberRoyal, General Manager at Humber Royal Hotel, responded to this review, 29 August 2014
Dear guest

Many thanks for your feedback following your recent visit. On the whole is sounds like you enjoyed your visit - I’m pleased that Sandy was able to assist in your sorting your accommodation requirements out upon arrival. Air conditioning is something which we have considered in the past but tend to conclude that it is only usually required for 2 to 3 weeks a year which is difficult to justify. Fortunately all our rooms are situated to allow a flow of fresh air through windows with the majority of rooms benefiting from the added bonus of balconies which most guests usually prefer. We look forward to welcoming you back.

Kind regards

Anne Bennett
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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363 reviews from our community

Traveller rating
    191
    120
    40
    10
    2
See reviews for
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109
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (107)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Swedish first
  • Any
English first
Ormskirk, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 21 July 2014

Stayed here whilst visiting relatives in the area. Had read the reviews so expected the outside to look plain but inside it was very modern and immaculate. I had emailed the hotel to ask for a higher floor and Kim had already put us on floor 4 as there was a wedding on that weekend. When we arrived at reception Kim was there and was very helpful and polite.The room was spacious and very clean with a balcony and lovely view of the golf course and great view of the storms on Sunday morning. I would recommend this hotel to anyone visiting the area as all the staff we met were so helpful and courteous.

Room Tip: Higher floors are better if there is a function on
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  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jayne T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HumberRoyal, General Manager at Humber Royal Hotel, responded to this review, 29 August 2014
Dear guest
Many thanks for your wonderful feedback following your stay at the hotel last month and in particularly for highlighting the service offered by Kim and the rest of the team here at the Humber Royal. Your comments really are appreciated and do help to keep us all motivated to go that extra mile wherever possible. We hope to see you again when you return to visit your relatives on further future occasions.
Kind regards
Anne Bennett
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
North Lincolnshire
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 21 July 2014

Stayed here last weekend as we were going to a 50th birthday party at the golf club next door to the hotel. The room was spotless and furnished really well. (Also free Wi-Fi throughout the hotel) Breakfast was really tasty especially the bacon and the sausages. All of the food was sourced locally. Nice dining room too. The main restaurant menu looked excellent though we didn't eat there as we had a meal out at the party we attended.Staff were all very welcoming and friendly wherever we were in the hotel. Have stayed here before and will definitely stay here again.

Room Tip: All rooms look out over the golf course so there is a good view in all rooms.
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  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank Artyqueen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HumberRoyal, General Manager at Humber Royal Hotel, responded to this review, 29 August 2014
Dear guest
Many thanks for you taking the time to post your review on TripAdvisor last month and highlighting the various facilities you were able to experience. We’re really lucky to have Grimsby Golf Club on our doorstep, offering great views from most of the bedrooms. I’m glad you were able to sample our locally sourced sausages at breakfast and trust you’ll return on future occasions and have the opportunity to dine in our Brasserie.
Hope to see you again soon.
Best wishes

Anne Bennett
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gloucester
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 30 June 2014

This hotel is very easy to find and in a beautiful location overlooking the Grimsby Golf Club course. The receptionist quickly sorted out a change of rooms when she realised it was not suitable for us and all our luggage and equipment. \a lovely large bedroom in a quiet corridor but handy for the lift. The entrance to the hotel even had push-button operated doors for the disabled, (other hotels take note!!) but no drop kerb nearby! For once we could not find fault with the room, clean and well serviced. There is never enough milk cartons though! We didn't dine at the hotel but the breakfasts were great, especially the proper Lincolnshire sausages. The staff did all they could to find somewhere to charge the buggies overnight but we were concerned about the firs regulations as they were in the stairwell. We would happily stay there again

Room Tip: Lovely views from rooms and the west side, overlooking the golf course
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  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Alan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HumberRoyal, General Manager at Humber Royal Hotel, responded to this review, 10 July 2014
Dear guest
Many thanks for your kind comments, praising the team at the hotel and stating that the room was faultless – great recognition for my housekeeper and her team!
We do try to anticipate individual guests’ needs and go that extra mile when possible. I agree the locally sourced Lincolnshire sausages offer a great start to the day and are just one of many locally sourced ingredients we offer in our Brasserie.
Hope to see you again soon.
Kind regards

Anne Bennett
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Doncaster, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 30 June 2014

We were attending a party in the local area and booked the Royal because it was nearby.
When we arrived in the car park if was shocked at the exteriors to be honest it looked more like an hospital than an hotel.
Once inside the reception was very welcoming and modern and the bar/restaurant area was very nice. The staff were very pleasant and the light lunch we ordered was very nice.
Our suite overlooked the golf course and was very clean, modern and spacious. We had a sitting area, large flat screen t.v and nice bathroom.
The breakfast was a hot buffet and had everything on offer that you need for a fulfilling breakfast, very nice indeed.
Our stay was a very enjoyable one all round and I would certainly recommend a stay here and Don't judge a book by its cover, you can be so wrong.

  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Vanessa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HumberRoyal, General Manager at Humber Royal Hotel, responded to this review, 10 July 2014
Dear guest
I have used your quotation ‘don’t judge a book by its cover’ on numerous occasions – it really does sum us up correctly!
Many thanks for your kind comments following your recent visit, it’s always good to hear positive feedback helping to keep us all motivated and keen to keep going that extra mile for our guests.
Hope to see you again when you return to the area.
Best wishes

Anne Bennett
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vigo, Spain
Level Contributor
105 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed 29 June 2014

The exterior of this hotel gives the wrong impression. From the outside it looks very institutional but inside it is a comfortable, modern, if characterless hotel.

My room was very comfortable and clean with a balcony overlooking the adjacent golf course. The room and bathroom were very good.

I ate an evening meal at the hotel and that was very good. Breakfasts were good but could have been better with greater choice at the buffet.

The staff were very friendly, cooperative and helpful.Should my path take me to Grimsby again, I will certainly stay at this hotel.

  • Stayed June 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Stephen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HumberRoyal, General Manager at Humber Royal Hotel, responded to this review, 10 July 2014
Dear guest
The building is unfortunately as I have said many times before a true example of post war prefabricated material and therefore not too pretty from the outside. Many thanks for helping to spread the word that we’re well worth a look inside.
On the whole it sounds like you sampled the full product whilst here and were impressed by what you found including bedrooms, food quality and levels of service. It’s great to know that you’ll visit again when next in the area – hope to see you then.
Best wishes

Anne
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
cheshire
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 15 June 2014

Stayed at the Royal Humber on the 3rd/4th May for a family celebration of a 100th birthday. We booked for the whole family and were a bit nervous since the weren't many suitable choices in the area (sorry Grimsby). However we were pleasantly surprised. The staff were excellent and the hotel exceed our expectations. We Won't hesitate to return for the 110th celebration!

Room Tip: Overlook the golf course
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  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JAC3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HumberRoyal, General Manager at Humber Royal Hotel, responded to this review, 20 June 2014
Dear guest
It was good to learn that we exceeded your expectations during your recent visit and in particular that the staff excelled in the service they offered. We do strive to be the first choice for all visitors to Grimsby and hope that we won’t have to wait another 10 years before you return now that you’ve found us!
Kind regards

Anne Bennett
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Humber Royal Hotel

Property: Humber Royal Hotel
Address: Little Coates Road, Grimsby DN34 4LX, England (Formerly Elizabeth Hotel Grimsby)
Phone Number:
Region: United Kingdom > England > Lincolnshire > Grimsby
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #3 of 10 Hotels in Grimsby
Price Range (Based on Average Rates): £
Hotel Class:4 star — Humber Royal Hotel 4*
Number of rooms: 58
Official Description (provided by the hotel):
The Humber Royal offers free Wi-Fi and free ample private parking. The town centre is a 5-minute drive away, while the coast is only 15 minutes away.The contemporary bedrooms assure you of a restful night's sleep and a refreshing start to the day. Relax with stunning views across the fairways of Grimsby Golf Club from your own balcony.Each en suite room at Humber Royal Hotel features flat screen TV and tea/coffee. Most rooms have balconies, overlooking Grimsby's 18-hole golf course.The Brasserie serves locally sourced food cooked to order, and an extensive wine list offering the classics and some exclusive alternatives. There is a terrace area offering fabulous views.The staff are friendly and welcoming, and 24-hour room service is available ... more   less 
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