I booked two rooms at the Larchwood several months ago and my colleague also booked a room this week to stay.
Upon checking in, we were greeted by the rudest woman I've come across in any hotel/B&B (I stay in one every week for work in a different city). She had given one of our booked rooms away earlier in the day and did nothing to apologise. She was in no way helpful and all 3 of us left.
This business is a shambles and should be avoided at all costs.
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