Polite staff, who were willing to answer our questions (we had booked tickets at The Plowright and wanted to stay somewhere near!) We didn't venture into the bar or eat there due to other plans, but the entrance and reception were clean and welcoming.
However, the housekeeping needs to be addressed; Hairs (suspect ... and not ours) in the sink, lamp shade on lamp really dusty and completely skew-whiff, the amount of dust on the alarm clock was thick, to say the least, the room service menu, ammenities leaflet were stained and a comments card, completed in August of this year, was still there, suggesting that receiving feedback isn't a priority. Ok, so these are minor niggles.. not really impinging on our stay, BUT it could be easily addressed and kind of lets it down.
The shower however, was a complete and utter nightmare!! We struggled with it so much and never have either of us come across a shower which really puts your mental apptitude to the test! In fact, I thought my partner had lost the plot when I heard him laughing his head off in the bathroom, until I went in and found him shin deep in bath water (plug wasn't in!) but having a shower??!!!??; each time we used it, it took both of us to work out how to turn it off; the bath / shower ran in tandem and the plumbing couldn't work fast enough to get rid of the water; I'm completely sure that the taps decided to turn off and on in whichever direction they wished at that particular time.. it was, indeed, a shower possessed!!
So... other than the few bits needing to be addressed by housekeeping and a shower / bath that had it's own mind (at least it made us laugh!) the bed was comfortable and clean, the staff were friendly.
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- Also Known As:
- Wortley Hotel Scunthorpe