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“Perfect Wedding”

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Crathorne Hall Hotel
Ranked #1 of 1 Hotels in Crathorne
Certificate of Excellence
Reviewed 11 August 2014

We got married at Crathorne Hall on 9.8.14 and to sum it up it was perfect. I (the bride) stayed at the hotel the night before the wedding and the staff were fantastic. There was another wedding on that day but I never felt ignored and the staff couldn't do enough for me. I think the staff make this hotel and they ALL deserve credit but the few who really excelled were as follows: Vicki our wedding co-ordinator was amazing, always calm, always organised and a pleasure to organise the wedding with. Earle who looked after my bridesmaids on the morning and kept things running throughout the day was brilliant. Nothing was too much bother and the fact he only wanted praise for his team to be recognised shows a true gentleman. Sophie never stopped rushing about organising things, she always had a smile and we felt she was totally in control and nothing was too much bother, a little star. Krista on reception was always smiling and always attentive, she even came to the rescue with a plaster for my little bridesmaid when her shoes gave her a blister from all the dancing! Between the wedding reception and evening reception my feet couldn't stand my shoes any longer so we went to the honeymoon suite to get my comfy shoes and my bags weren't in the room. Not to worry because Sue flew into action and delivered them with a smile, sometimes it's just the little things but she was so helpful and nothing was too much trouble. A special mention should go to Chris the Chef. I'm vegetarian and so often vegetarian food is an after thought, but the vegetarian food was amazing. To serve the vegetarian evening food separately and to provide a few options was a nice touch. He worked so hard and so many guests commented on how fantastic the food was. It was of a very high standard. Elie, well what can you say, a legend! He looked after my grandparents so well for two days that they wanted to take him home!! He made their stay and I always knew they were in safe hands. Finally, Gloria who looked after us at breakfast, what a smile and a lovely manner. She didn't bat an eyelid when we turned her work table into a table where guests could sign our poster which was lacking a few names, she knew it was important for us. The setting was amazing and the guests loved their rooms, the staff created a happy and relaxed atmosphere and we will remember them all. Thank you Crathorne for making our wedding day so perfect and the best day of our lives. The highest compliment we could pay Crathorne would be if we were to do it again we wouldn't change a single thing. We really hope this feedback is passed on to all the staff as they deserve it.

See you again soon......Mr and Mrs Stannard!

Stayed: August 2014
1  Thank Stan420
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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422 - 428 of 912 reviews

Reviewed 10 August 2014

A 1st class hotel that provides the perfect wedding experience for family and friends of the happy couple. The whole experience was absolutely perfection. The professional staff know what makes a successful wedding and they deliver. It was a wonderful 2 days and obviously we will never forget Crathorne Hall, they did us proud being proud parents of the groom. Thank you and wish you continued success.

  • Stayed: August 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Barry S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 August 2014 via mobile

We settled on Crathorne Hall for our wedding as they were the only venue that we found in the area that seemed to adapt fully to our style of wedding. The staff worked with us brilliantly to make sure we had the wedding of which we dreamed and not some excessive chav fest where large budgets and costly add ons are the norm.

They provided us with beautiful, high quality food in the gourmet buffet style we wanted and the waiting staff took great care of our guests.

The rooms are fabulous, especially the huge ones in the main building and immaculately clean. The bridal suite was to die for!

Our guests left in absolute awe at the day...Thank you!

Stayed: May 2014, travelled as a couple
Thank Hannahpianaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 August 2014

Best service I have experienced at a hotel- staff could not have been more helpful to accommodate our group of 17 people of mixed ages and requirements! Thank you all especially to Christa for your cheerful and patient welcome at check-in, Ellie for your enthusiasm and guided tour of the hotel when we arrived, Gloria for your happy smile and organising our dinner arrangements, Earl for sorting out the bikes and everything else, Tracy for your unfailing patience at check-out!

  • Stayed: August 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank ziglet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 August 2014

A beautiful house set in a lovely location!! Our room was of a very high standard and very well decorated. The food in the restaurant was excellent and great, attentive service from Emily and Lucy. Probably one of the best hotel experiences we've had in a while.

  • Stayed: August 2014
    • Value
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1  Thank Sarah T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 August 2014

My husband and I were married on Friday 1st August and booked our reception with Crathorne Hall. From the very initial enquiry with the wedding co-ordinator we were very, very well looked after. Vicky our wedding co-ordinator was in constant contact with myself over the year leading up to our wedding, answering questions and solving any issues I had (which were few because Crathorne were so well organised!). The night before the wedding I went to Crathorne to drop everything off to dress the room, and also to leave the cake. We were greeted by a wonderful gentleman named Elie who promptly took everything off us and reassured us that it would all be set out as planned, and bags I had left would be put into the bridal suite. And they were. When we arrived the next day we were introduced to the amazing lady who ran the wedding for us. Lucy was an absolute superstar and provided us with everything we needed and more. Nothing
was a problem and she took such good care of us and our guests we were thrilled. The team that worked with Lucy serving us and generally being amazing were efficient and friendly, particularly Jonny who helped me a lot with drinks and other things as I struggled to move sometimes in my HUGE dress! It was a nice touch that Vicky our wedding co ordinator came up for a chat during the reception drinks. It was wonderful to see her having been through and organised the whole thing together. Following the evening reception we were welcomed into the residents bar and were served by two lovely gentlemen I didn't catch the names of. Our best man needed to go to his car and was getting up to go when one if these men offered to go for him instead and did so. This was a great touch meaning our best man could continue to relax. Our experience at Crathorne was everything we expected and more. The staff make it with their personal and friendly approach, and as a result our wedding day was literally perfect. Thank you to all of the team for being so fabulous. We will definitely be returning as
normal guests!
Lots of love, Mr & Mrs Rooney xxx

  • Stayed: August 2014
    • Value
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    • Rooms
    • Cleanliness
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2  Thank JessicaRooney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2014

Crathorne Hall is one of the Handpicked Hotels. It stands alone in its grounds , but you can hear the A19 traffic. The pluses are the gorgeous rooms , attentive staff, the white linen tablecloths and serviettes, etc. If you go midweek it can be serenely quiet and private-feeling . Weekends it hosts weddings , but separate parts of the hotel are used for those. Breakfast is fabulous , with a large cold buffet, but waitress service for hot dishes : everything from porridge to smoked salmon and scrambled eggs, haddock to a full English breakfast ..... Dinner is a leisurely affair : alas! fresh bread rolls and a couple of other things slightly over-salted. The high point of our stay was being in a "Classic" room with tiles and roll top bath from the early 1900s. Really beautiful.

Room Tip: If you want style, ask for a Classic Room . We had the room called Ingleby.
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  • Stayed: July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank suelowe47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter L, General Manager at Crathorne Hall Hotel, responded to this reviewResponded 6 August 2014

Dear Ms Lowe
Thank you for your very lovely review regarding your recent stay at Crathorne Hall.

It was a delight to have you here but also to read that you really enjoyed our friendly and relaxed service, high standards and your room. I will pass on your thanks to my team who I know will be pleased that the experience 'hit the mark'.

With having only 37 bedrooms and in different parts of the building offering different views, you can really enjoy the peaceful atmosphere of the hotel.

Sounds like we may well see you again in the near future so we all look forward to the opportunity of welcoming you back to Crathorne Hall

Kind regards

Peter

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crathorne Hall Hotel

Address: A-19 to A-67 towards Yarm, Crathorne TS15 0AR, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > Crathorne
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Crathorne
Price Range: £101 - £198 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crathorne Hall Hotel 4*
Number of rooms: 37
Official Description (provided by the hotel):
Built in 1906, with captivating views of the Leven Valley on the edge of the Yorkshire Moors, Crathorne Hall is at once grand and stately, warm and welcoming. Owned by the Dugdale family until 1977, the hall has played host to politicians, courted royalty and delighted socialites over the decades. Yet despite moving in stately circles, the house has stayed true to its roots as a place of entertainment and relaxation. Now it is yours to explore. Enjoy an overnight stay in one of our 37 bedrooms (17 of which have recently been refurbished following a £4 million restoration of the Hall's East Wing), plan your perfect day and take over the hotel for your wedding or inspire your delegates with our meeting facilities. ... more   less 
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Also Known As:
Crathorne Hall Hotel North Yorkshire

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