I am surprised with the excellent reviews on this establishment. We visited for dinner and were very disappointed. While I note that the place has only recently been taken over and the new owners are starting a refurbishment plan some issues can be explained by this but things need to change before I would recommend to friends etc What caused my disappointment and concern was the fact that my dog was not welcome, except in the bar, so we had to eat at small bar tables, not easy for a 88 year old. It is only againt the law for dogs to be in food prep areas, not restuarants as advised. In this difficult economy establishments like this should be looking to maximise their client base. We also had to ask for napkins and my husband had to wait for a long time at the bar to order a drink, while the barman replenished the condiments in the restuarant. On a bank holiday perhaps more staff were required! When the food came it was okay, steak in steak pie a bit tough, gammon steak could have done with a bit longer on the grill, chips soft. On the plus side portions were huge. These things can be excused, and some of the issues I had can be put down to teething problems but the dirty tea towel being used to dry knifes and forks is a no no. Another party left before ordering because of this. Food finished at 8, longer serving hours may attract passing trade. I think the inn is in a very good location and if the new owners can resolve the issues this will be a very popular place. Owner did come and speak to us as we left, and was concerned that we did not enjoy our meal. I would suggest a visit to The Board Inn near Glaidalefor ideas.
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- Also Known As:
- The Grapes Hotel Guisborough
- The Grapes Inn Easington, Yorkshire