I was initially sceptical about staying here but I'm so glad we did, yes some of the public areas need updating but judging by the notification signs this is a work in progress. On our arrival we were met by the very friendly staff and the landlord checked us in (faster than some hotels I won't mention) whilst my husband and son got drinks at the bar (one of the best, cleanest pints in my hubby's words) I went to look at the room, the landlord said it was the best room so I was pleasantly surprised by traditional decor rather than the modern clinical feel. The family room consists of double bed, double bunk, adequate storage for clothes, ensuite shower room and tea/coffee facilities with more just down the corridor if needed. We ordered food at the bar and ate in the restaurant, i have coeliac disease so again was happy to see that this was more than catered for which meant I could have anything I wanted and have to say one of the best meals I've had in a long time. When we booked the room we asked the landlord if he could arrange transport to take us to a wedding in a remote location, he apologised that he had not been able to get a taxi as whitby regatta had booked everything out but not to worry he had organised one of his friends to take us at no cost (excellent customer service). We had our own key to get in which meant we could enjoy ourselves without time restrictions. When checking in you're asked to complete a breakfast order form before going out, we forgot but was still asked (when breakfast was closed) if we wanted to eat. The location, view over scaling dam, food, room and overall fantastic customer service will definitely keep guests returning. Thanks to Mark and the team
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- Also Known As:
- The Grapes Hotel Guisborough
- The Grapes Inn Easington, Yorkshire