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“Well maintained park.” 4 of 5 bubbles
Review of Reighton Sands Holiday Park - Haven

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Reighton Sands Holiday Park - Haven
Ranked #2 of 13 Speciality Lodging in Filey
Certificate of Excellence
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Well maintained park.”
4 of 5 bubbles Reviewed 19 April 2014 via mobile

Had a lovely stay in a new caravan. The park is clean tidy and good attention to detail making the grounds pretty. The site is located above a beautiful beach therefore giving most caravans a sea view.
The swimming pool looks brand new and was spotlessly clean however the depth of the pool was very disappointing. It is 1m deep in the very middle and the rest is far too shallow to swim. After banging my knees and toes I soon gave up and became cold with aching legs from crouching down. From a toddler/child safety point of view I can understand why it has been done but I like to swim with my 7 year old.
The entertainment was on at different times to the booklet that we were given and was very basic. What happened to the variety acts that haven used to have?
The mash and barrel has a good play area and very friendly staff. It was a nice park to visit but I will visit one with more facilities next time.

  • Stayed April 2014
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank julieYouel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reighton Sands H, Guest Relations Manager at Reighton Sands Holiday Park - Haven, responded to this review, 23 April 2014
Thank you so much for your kind comments.

The team love making sure that the park is in tip top order so that our guests can relax and enjoy their break so it’s great to know that this is not going unnoticed. I agree that the views we have here at Reighton Sands are amazing we are very lucky to have such a beautiful beach right on our doorstep.

We are very proud of our lovely pool area which was updated for the beginning of the 2012 season. With this came the addition of the outdoor lazy river which has proved very popular with our guests, but as with all Haven parks safety is paramount so we hope we have found a healthy balance.

We hope that you visit us again sometime in the future.

Kind regards
Lesley Thurwell
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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965 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (126)
Date | Rating
  • English first
  • Any
English first
Washington, England, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 14 April 2014

We had such a good holiday at Reighton Sands, we didn't want to go home! We were pleasantly susprised by the standard of our caravan, which was the Luxury model I think, and may have been brand new. The carpet in the living area was espcially nice! In fact it was better than our house - more bedrooms, more toilets and more storage! We were pleased that the bedrooms had heaters this time, as on our last caravan holiday in Berwick we were freezing, and this had been my main worry. But we were all so comfortable and warm (with an extra duvet), and even had a doormat delivered to us by a lovely cheerful member of staff who was soaked to the skin as he was caught in a downpour. We only used the pool once as we had so many other things to do, but it was very clean, big enough even when it was quite busy, and reasonably warm. The entertainment was okay for a little while, but my kids (6 and 2) were more interested in the arcades and soft play where the big one blew all of his holiday money! All the staff we had dealings with were very friendly and helpful, including the young man behind the bar in the Mash and Barrel who was amused at my tired face on our last night!! The location is perfect for visiting places - we went to Scarborough, Filey, Bridlington, Flamingoland and Whitby. We just couldn't quite fit everything in that we wanted to do......so we'll be back next year! Thanks to all at Reighton Sands.

Room Tip: See if you can upgrade if at all possible. The more heating the better.
See more room tips
  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Claire R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reighton Sands H, Guest Relations Manager at Reighton Sands Holiday Park - Haven, responded to this review, 22 April 2014
Wow what a wonderful review thank you.

It sounds like your holiday home was perfect for you and your family with everything you needed and more what a great start to your holiday.

It’s great that you got to visit some of the lovely seaside towns and attractions too there is lots to see and do in and around the local area and it seems like you made the most of every fun filled minute.

We look forward to your return in 2015 where I am sure you will receive a warm welcome.

Kind regards
Lesley Thurwell
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 12 April 2014

lovely haven park on the east coast and while we all had a lot of fun, very near to bridlington which we visited a few times, the park is pretty small in terms of things to do. no fair rides and we only found out that there was a football pitch later into the week, which was to far away from the caravans to let younger children go by themselves. needs to be closer to the amenities in my opinion.
the basic of the caravans was very small, not much storage space and no heating, absolutely freezing during the nights, duvets very thin and pillows to soft.

also the website makes you believe there is more in this site and makes you believe they have an indoor lazy river when in fact its just a fairly small rectangle pool.

cannot fault the staff though, all very friendly and very helpful.

not sure i'll stay at this one again though, but i do like the area..so who knows:)

  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank paul h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reighton Sands H, Guest Relations Manager at Reighton Sands Holiday Park - Haven, responded to this review, 22 April 2014
Thank you for posting your thoughts on our Reighton Sands

We are perfectly nestled just far enough out to enjoy the peace and quiet but still within a short drive from the lovely seaside towns of Bridlington, Filey & Scarborough if you fancy a day out site seeing.

Haven offer a good selection of holiday homes to suit all budgets but if it’s the extra heating you prefer we would recommend our deluxe plus or prestige range for that home from home feel.

We do have an outside lazy river which is very popular with our guests. This is open now and is well worth a visit.

We hope that we get to welcome you back sometime in the not too distant future.

Kind regards
Lesley Thurwell
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Scunthorpe, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 10 April 2014

we stayed at silverwoods in a friends caravan and it was amazing, very clean and the view is fantastic with a patio set on the decking. everything we need for a week.
First night we had a good meal in the mash and barrel and an early night. Rest of the time was spent between the spacious beach, getting busses from the site and time onsite, everyone is so friendly and even the site shop is well stocked and reasonable and although the bar was busy and kids playing outside it you couldn't hear from where we was.
The only criticism is the fact the only place to park was the grass verge which we got stuck and made a mess of the grass and my car so hade to park a bit away surely it doesn't cost much to put in a parking space and make it cleaner.
I will come back as was brilliant.

Scunnybunny

  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank scunnybunny2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reighton Sands H, Guest Relations Manager at Reighton Sands Holiday Park - Haven, responded to this review, 22 April 2014
Hello thank you for your lovely comments.

We are very lucky to have direct access to the beach from the park and I am pleased that you got to spend some time down there. You can have a lovely stroll to Filey along the coastline but don’t forget to pick up a copy of the tide times beforehand from reception.

It’s good to know that the team made a good impression. I’ll be sure to pass on your kind words as I know they’ll be thrilled with your fantastic feedback.

Here at Reighton Sands we endeavour to promote a feeling of fresh air and open spaces so there are lots of places on park that are grassed. We would never encourage our guests to park on these parts but there are pockets of parking in and around each individual area for our guest’s convenience.

We look forward to your return for another brilliant stay.

Kind regards
Lesley Thurwell
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
South Wingfield, United Kingdom
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 10 April 2014 via mobile

We had only just returned home from a four night break at Reighton on the 24th march, but I decided to book again for a 3 night weekend break from the 4th April as it was my husbands birthday on the 5th. We got an up grade on arrival to a larger van with heating, which was in an excellent position on the end with wonderful views, and lovely and clean. The biggest surprise was on Saturday morning when a member of staff came round with a bottle of wine and birthday card for my husband. We come here a lot and love the place but that was really a wonderful surprise and made our day. Many thanks to Natalie on reception who arranged it!
Had a lovely evening in the mash and barrel which again has friendly staff.
Can't wait for our 2 week holiday in October, (but may be back before).
Great park, not to big, perfect for couples or with children.

Stayed April 2014, travelled as a couple
Helpful?
1 Thank Laurel D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reighton Sands H, Manager at Reighton Sands Holiday Park - Haven, responded to this review, 11 April 2014
Hello

Firstly I would like to thank you for leaving us such an amazing review and secondly thank you for sending us the thank you card – we have displayed it up in our reception, the team were all so overjoyed to read it.

I will pass your thanks onto Natalie and the friendly team in our Mash & Barrel.

I hope your husband had a birthday to remember at Reighton Sands and we are looking forward to your next visit - please pop into reception and say hi when you are back in October (if not before).

Kind Regards
Nicola Campbell
Holiday Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rossendale, United Kingdom
Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 9 April 2014

This site is one of the smaller haven sites but still has lots to offer all the family.Our van on Pine Ridge was excellent. The food served in the Mash and Barrel restaurant was good and served by excellent staff. The usual entertainment found from all sites was on offer in the Fun works suite with the polite and friendly fun characters entertaining the younger ones( and the older ones to). We have always wondered why the sound is a little to loud but take some ear plugs if you must and you will be ok. We enjoyed our holiday, with a nice time on the beach, though its a little steep going down for the older ones if you the trains not available and very interesting places near by. Well worth a visit with some fond family memories.

  • Stayed April 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Ian K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reighton Sands H, Manager at Reighton Sands Holiday Park - Haven, responded to this review, 11 April 2014
Hello

Thank you for posting this review of your recent stay.

It’s a real pleasure to see that you enjoyed your holiday and had a nice time on the beach – we are very lucky to have direct access to such a stunning beach location.

Its great that you had a good meal in the Mash & Barrel restaurant – we have had a new menu this year and it has proven very popular with our guests.

I hope we get the chance to welcome you back for another enjoyable holiday with many more fond family memories to be made.

Kind Regards
Nicola Campbell
Holiday Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Colne, United Kingdom
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 9 April 2014 via mobile

Just returned from reighton sands which we booked with vouchers from the sun newspaper. We upgraded to luxury plus which I highly recommend, the caravan was brand new and everything was spotlessly clean, it was very very warm with the heating on which is perfect for me. Our children used the swimming pool and regularly used the park, we had drinks in the mash and barrel but didn't eat there. All the staff we came across were really friendly and polite. We didn't go to any of the entertainment as that's not our thing at all but I would defiantly stay here again for a comfortable and very cheap weekend away.

Stayed April 2014, travelled with family
Helpful?
Thank proudnorthener
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reighton Sands H, Manager at Reighton Sands Holiday Park - Haven, responded to this review, 11 April 2014
Hello

Thank you for posting this review of your recent holiday.

It’s great that the Luxury Plus caravan was perfect for your needs with the extra heating - It sounds like you were pleased with it and thank you for the recommendation.

I’m delighted that you found the teams on park to be polite and helpful - they will be so pleased to hear that this isn’t going unnoticed. I know that they all really do look forward to meeting our new arriving guests each week.

I hope we get the chance to welcome you back soon

Kind Regards
Nicola Campbell
Holiday Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Reighton Sands Holiday Park - Haven

Property: Reighton Sands Holiday Park - Haven
Address: Ghyll Field, Filey YO14 9SH, England
Phone Number:
Region: United Kingdom > England > Yorkshire > North Yorkshire > Scarborough District > Filey
Amenities:
Bar / Lounge Beach Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool
Hotel Style:
Ranked #2 of 13 Speciality Lodging in Filey
Hotel Class:4 star — Reighton Sands Holiday Park - Haven 4*
Number of rooms: 200
Official Description (provided by the hotel):
A family holiday park set on a fantastic clifftop location with views over Filey bay. Direct private beach access to 5 miles of sandy beach. Indoor and outdoor pools, free entertainment, restaurants, supermarket and 9 hole golf course. ... more   less 
Also Known As:
Reighton Sands Holiday Park Hotel Filey
Reighton Sands Holiday Park - Haven Filey, Yorkshire

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