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“Lovely place and people. Pity about the food and lack of hot water”

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Simonstone Hall Country House Hotel
Ranked #2 of 2 Hotels in Hawes
Certificate of Excellence
Birmingham, United Kingdom
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Lovely place and people. Pity about the food and lack of hot water”
Reviewed 30 November 2012

My wife and I stayed here with a group of friends for a weekend.
First the good things.The hotel is a lovely building in a beautiful situation. The staff are friendly and helpful. The bedroom was large and characterful with a lovely four poster bed. The bar is attractive and uncrowded.
Unfortunately, there are some things that are not right. The dinner menu is unexciting and the food very average. I was served an inedible dried up steak (later replaced by a better cooked but tiny one). Starters and puddings (and some special main course choices) more suited to a bar menu than fine dining in a plush dining room. We were served a sweet fruit sorbet between courses. Haven't had one of those since the 80's. In fact the dining experience was very 1980's with loads of steamed vegetables on small trays.
Breakfast was better with freshly cooked bacon, etc
The other major disappointment was the absence of hot water between 6 and 7 pm. After a freezing walk , we really wanted a hot soak, but it was not to be. This is really unacceptable in a hotel of this standard (or indeed any standard).Tried to watch the TV (tiny and cheap) but due to byzantine complexity of the 2 remote control handpieces took ages to the channels, and then, no BBC1.
Bathroom clean, but again, circa 1980 fitments. Disappointed to find several cracked tiles and wonky loo seat,
All in all, a mixed experience and we would be unlikely to return especially at over £200 per night

Room Tip: Ask for a room with a view of the dales
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  • Stayed November 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GrahamK215
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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494 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (139)
Date | Rating
  • English first
  • Italian first
  • Any
English first
London, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
Reviewed 28 November 2012

We had a really nice stay at Simonstone Hall. We went for one of the larger rooms, which I would recommend. The feel is rather like staying in a well-off friend's country house rather than a hotel - very friendly and relaxed. Not polished or slick, but very warm and comfortable. Fabulous place to take dogs, which are welcomed in the hotel.

The reception area and process lets the hotel down a little - its a rather underwhelming experience to walk in what feels like the back door to a small office rather than a nice desk where you can sit down and register. We had to stand waiting with bags and two dogs while the receptionist was on the phone and no-one else was around to help us - that's not really a quality hotel welcome. However, everything was great after that.

Restaurant was very nice for dinner and for breakfast (cooked to order) and the service was excellent.

The surrounding area is really lovely - great walks, pubs and interesting little shops.

Room Tip: Spend a bit more and get a big room with a lovely view.
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  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank susan_on_the_move
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Forget, Canada
Level Contributor
161 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
Reviewed 26 November 2012

I thought I was just reviewing the restaurant rather than the hotel, so excuse me if you are looking for a review of the hotel. The following is just my view of the restaurant.

A group of us had an evening meal prior to settling into a nearby holiday cottage. After a longish drive when arriving into the lovely building, it was as though the fatigue of the day just melted away.

The service was friendly and excellent and the food was nicely prepared and presented. There may have been adventurous food in prospect, but we went for the more traditional "comfort" feed. This was good in quality and was of ample portions.

Several of us wondered whether the next trip here should also have accommodation to take advantage of the good range of beers.

We arrived during the dark a,d suspected the views from the hotel would be good. When walking in the daytime the day after dining here, this was confirmed with the sweeping views across the dale.

  • Stayed March 2012, travelled with friends
    • Value
    • Service
Helpful?
Thank Adrian W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
west yorkshire
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 25 November 2012

Just returned from a overnight stay here,from the groupon voucher,room-fantastic,bed was so comfy,the room was warm and cosy, it was so quiet and peaceful,the view was Amazing, food-lovely, staff-friendly, the whole stay was perfect, will be returning during the summer 2013

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jswallow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
n. yorks
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 22 November 2012

Have just returned from having our wedding at Simonstone and the whole weekend was fabulous, we had visited possible venues around the Lake District, Northumberland and Yorkshire but none could compare to Simonstone in terms of location,quality and value for money. We visited on 4 occasions prior to the wedding and each time received great service and lovely food, over the wedding weekend Franco and his happy team attended to every detail and nothing was too much trouble, the wedding arrangements were handled expertly and efficiently by Emma the wedding co-ordinator.
The food over the whole weekend was exceptional in terms of quality and quantity and far exceeded our expectations.
All the rooms are of a very high standard and kept spotlessly clean, the rooms on the front have wonderfull views across the dale, the lounge and bar are very cosy and we really felt at home.

In our opinion you will not find a better wedding venue in the North of England, many of our guests are planning to return for weekends and we have already booked for our anniversary!

Room Tip: Rooms on the front are huge with great views across the dale.
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  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank westieman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Warwick England
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 11 November 2012

We have stayed at this wonderful country hotel on several occasions. We also had our wedding in 2005 booking the hotel for 3 days for all our guests. The experience just gets better and better. Franco and his team are fabulous attending to every detail. We ate in the restaurant both nights on our recent stay and the food is outstanding.
For a great stay try this country hotel. We think it is the best .

  • Stayed October 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ExStewardess_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auchterarder
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 9 November 2012

Staying in a nearby cottage we were recommended this place for lunch. We were the only 2 in for lunch which is not a problem at this time of year but you would expect better for the prices. No bread yet side plates on the table, food bland, unseasoned, undressed, unbuttered nor cooked properly. A boat of lumpy gravy served next to the dish add flavour and moisture. Sat far too long with our dirty plates, declined the dessert and opted for the coffee. Staff were getting trained on online booking. Need to train on how to treat guests first.

  • Stayed November 2012, travelled as a couple
    • Value
    • Service
Helpful?
Thank margodeans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Simonstone Hall Country House Hotel

Property: Simonstone Hall Country House Hotel
Address: Simonstone Hall Limited | Country House Hotel, Hawes, Yorkshire Dales National Park DL8 3LY, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > Yorkshire Dales National Park > Hawes
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Hawes
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Simonstone Hall Country House Hotel 3*
Number of rooms: 18
Official Description (provided by the hotel):
Simonstone Hall, once home to Lord and Lady Wharncliff is set at the foot of Stags Fell with breathtaking Views over Upper Wensleydale, the River Ure and the foothills of the Pennine range. This magnificent country house, is privately owned and has been carefully restored, whilst preserving the historic character of the beautiful building. Standing in it's own splendid grounds, the view from the front of the hotel is surely one of the most stunning in the country and can e enjoyed from serveral of the bedrooms also.Simonstone Hall is the ultimate tranquil retreat; it's atmosphere exudes comfort and finery in equal measures. From the moment you arrive you feel welcomed and indulged. A grand staircase leads to the second floor where a selection of elegant hotel bedrooms can be found.Relaxing lounges with log fires provide the perfect haven to relax and unwind. With spectacular views from both the Brasserie and Four Fells restaurant, it's the perfect place to enjoy a relaxed or intimate dinner. ... more   less 
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Also Known As:
Simonstone Hall Country Hotel
Simonstone Hall Country Hawes
Simonstone Hall Country House Hotel Hawes, Yorkshire

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