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Simonstone Hall Country House Hotel
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Reviews (546)
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All reviewsluxury roommain restaurantwine cellarviews are stunningsunday lunchfour poster bedantique furnitureevening mealyorkshire dalesrelaxing staylarge roomlovely atmospherebooked a tablelovely weekendstayed for one nightfollowing morningbiscuits
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Reviewed 9 October 2013

Stayed at Simonstone Hall 5th October as a couple, excellent hotel, excellent location views to admire.

All staff brilliant, service excellent, meal in restaurant very good.

I would recommend this to any body wanting a relaxing break, we aim to go back in Nov/Dec.

I can't recommend this hotel any higher, than excellent all round.

Keep up the good work Simonstone !!

Room Tip: Try to get a room with a view to Hawes, breathtaking
  • Stayed: October 2013, travelled as a couple
    • Value
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Thank weltweit1955
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 October 2013

I recently booked accommodation at the Simonstone Hall Hotel, but on arrival found it was not possible to get my wheelchair into the en-suite bathroom. There were two separate step changes to get to the bedroom, albeit reduced by temporary wooden ramps. Although the hotel and room were lovely, we had no option but to leave. The problem arises through hoteliers not understanding the range and diversity of disabled people's needs. The hotel business needs to work to improve their knowledge so that they are able to provide visitors with an informed choice regarding facilities and services that they can offer in an objective way and knowing the specifications of the key areas that guests will be using. Not a reflection on Simonstone Hall Hotel particularly, but, more a general lack of awareness amongst hoteliers.

Room Tip: Ensure that places described as accessible to disabled people really area, either through an accredited audit scheme or by checking that they can meet your individual needs
Stayed: October 2013, travelled as a couple
2  Thank Philip C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 October 2013

We have grown to love Hawes over the past 4 years, staying in the village at two lovely cottages and also at Simonstone Hall with family on all occasions. So during our walking weekend on the 4th October we looked forward to returning to Simonstone Hall for an evening meal. So were so delighted to be offered a lift by a lovely young member of staff and planned our evening with a drink in the cozy bar followed by a meal in the brasserie.

On arrival we were served at the bar by the Tim,who we believe to be the Manager ? Someone who isn't welcoming at all ( we had experienced this on during our stay in June ) he is always successful in making us feel unwelcome with his abrupt, condescending and thoroughly un interested manner. That aside we were directed to a table with 3 chairs ( we were a group of 4 ) and given the menus. After a very short time we were asked for our choices and taken through to the brasserie. I will add here that we had only just poured our drinks when we were swiftly moved to our table ? I had chosen Oven roasted chicken stuffed with chorizo an ricotta, the waitress appeared to be attentive when ensuring it wasn't the grilled chicken. We waited at our table under glaring halogen spots for 30 minutes before the meal was served. My husband was then told there was only one portion of duck left and was asked to choose another meal without being shown the menu again. He was then served 'Icelend' scampi and the Chicken Coq au van which was served to my sister was pale and watery. Then to add insult to injury I was served a piece of dry grilled chicken ? I did ask the waiter if there had been a mistake but he said the chef had confirmed it was the stuffed chicken but that the chorizo and ricotta had evaporated during the cooking process ..??

We were so disappointed and really didn't want to complain or make a fuss but even though we questioned the meal and brought it to the attention of the staff on two occasions, we were only offered £5 refund. It's a shame that a hotel in such a stunning setting is being managed in this way and can only warn people to think twice about visiting.. During our stay in Hawes enjoyed superior food in the Crown and the Curry Cottage and experienced great hospitality from genuine people. I would doubt very much that we would ever return to Simonstone Hall after such poor service.

  • Stayed: October 2013, travelled with family
    • Value
    • Service
5  Thank chard-les
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 October 2013

If only tripadvisor allowed 6 stars then Simonstone would get all 6. It never ceases to amaze me just how fantastic this place is. Everytime we visit Simonstone the quality, standard of service and general experience just seems to get better. The setting is simply beyond belief where you can sit outside in the garden/patio area and enjoy the view of the hills looking down towards Hawes.

The staff here are always friendly, and the level of service and professionalism here is a credit to Yorkshire. Our 3-course meal was top class and beautifully presented and the prices very reasonable indeed. The hotel has a fine balance of luxury decor and traditional ornamental features all of which give Simonstone an overwhelming knack of appealing to all clientèle. There is always a nice atmosphere here, with no airs and graces, just a genuine welcome.

2 years after getting married here and our second anniversary visit was as enjoyable as the day itself. Simonstone gets 6 out of 6

  • Stayed: October 2013, travelled as a couple
    • Value
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Thank seangraham44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 September 2013 via mobile

Very nice period property. Excellent staff, very helpful. Food excellent both dinner and breakfast including gluten free alternatives. Huge and comfortable bed. Good bar but please please stock a pale/blond cask ale xx

  • Stayed: September 2013
    • Value
    • Location
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Thank angibobs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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