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“Very relaxing”
Review of Newton House

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Newton House
Ranked #4 of 15 Knaresborough B&B and Inns
Certificate of Excellence
Stockton-on-Tees, United Kingdom
Level 5 Contributor
50 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Very relaxing”
Reviewed 1 August 2013

We stayed for a couple of nights to chill out and were not disappointed. Knaresborough is a great town and I can't think there'd be any better place to stay than Newton House.

Denise and the staff were very welcoming and gave us plenty of information about the area, including a comprehensive run through the local pubs and eateries.

The room we had was extremely comfortable, well appointed and spotlessly clean.

Breakfast was superb!!!

The car park was very busy but we were able to park for a very small fee in the town car park only a short walk down the road.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank A-total-mess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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470 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (111)
Date | Rating
  • English first
  • Italian first
  • Japanese first
  • Any
English first
Sussex UK resident
Level 4 Contributor
30 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 1 August 2013

I've stayed at Newton House several times. It's always been excellent - rooms, service and a brilliant breakfast. The review by 'taidentity' is extremely misleading: this person did NOT stay there. He/she DID get a refund once the room was re-let (at only 2 days' notice). And the only 'Helpful' vote for their review is their own vote!

Surely travellers to Europe should know that 4ft 6ins is the standard double bed size? I have checked the Booking.com site they used, and it DOES offer Superior rooms, bigger, with bigger beds. Unfair that lack of care in choosing accommodation to suit their needs should victimise a B&B owner that regularly gets a top 5 rating. The 1 Rating given is totally inappropriate. TripAdvisor should remove it from their usually very reliable site.

Room Tip: Leave plenty of time to enjoy the superb breakfast!
See more room tips
  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank EnglishAssessor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
newtonhouse, Owner at Newton House, responded to this review, 5 August 2013
Thank you for your comments on the 'taidentity' review which sums up the situation really well. Just one small correction - they didn't have a refund as they were never charged . . .
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
California
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 28 July 2013

With the hotel contacting us to ask for a different credit card number, saying that they don't take American Express, we provided a Visa credit card number. While on the phone, we found out that the bed would be only 4'6"! We said that wouldn't work for us. (We are two adults.) She said that was the only room available. We said that then we will need to cancel and find another hotel. She said that we would have to cancel through Booking.com. We called Booking.com, who then called the hotel to ask them to cancel our reservation. The hotel (same lady) told Booking.com that she would only cancel our reservation if someone else books the room. Otherwise, she would be charging our credit card for the full 2 nights. So, even though we've cancelled two days before the reservation, immediately after finding out about the tiny bed (which is hidden on the web page), this hotel intends to charge us for the full reservation. Sneaky and unethical in my opinion.

  • Stayed July 2013, travelled as a couple
    • Value
    • Service
Helpful?
3 Thank taidentity
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
newtonhouse, Owner at Newton House, responded to this review, 1 August 2013
It is really sad that these American visitors did not appreciate that in England a Standard room would have a 4ft 6in bed. As they only gave 2 days notice of their cancellation, I was pleased I didn't have to charge them a late cancellation fee as I was able to relet the room. Over 50% of our double rooms (our Superior rooms) do have extra large (6ft) beds, but unfortunately we were unable to offer the Warmans an alternative as we were fully booked. I wish the Warmans a lovely holiday in the UK, but to avoid disappointment in the future, I would advise them to make sure they check the bed size before booking any more accommodation.

Our many satisfied guests will be as shocked as I have been at receiving a rating of '1' from people who have never even stayed at Newton House - and who have not been charged a penny for their late cancellation. I trust TripAdvisor will leave our rating at '5', which is a true reflection of the standards and quality at Newton House, and given by people who have stayed with us
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pontefract, England, United Kingdom
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 27 July 2013

We wanted to cancel this stay but was too late so we went anyway, and we are really glad we did...what a lovely little hotel, really nice beds, with feather duvets..it was like home from home...Denise the owner was lovely and made us feel welcome. The breakfast in the morning was gorgeous, made to order, i had smoked haddock with poached egg, and it was lovely, i have worked in hotels and stayed in a few in my time but this is a little jem i would definitely stay at again. there was parking which was free and we managed to get a space which we were happy about. i would definitely try this hotel if you wanted a nice stay in Knaresborough.

Room Tip: get the superior room! :)
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  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank StevePonte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mansfield, United Kingdom
Level 6 Contributor
276 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 213 helpful votes
Reviewed 27 July 2013 via mobile

Stayed at the Newton for one night as part of a surprise wedding anniversary trip for me and the wife. Couldn't fault the place. Situated in the centre of town, easy to find and with all the amenities of Knaresborough right on the doorstep. The best thing about this place is the personal touches and warm welcome by the staff.

Denise met us when we booked in and showed us to our room. We stayed in room 6 with a fabulous four poster bed. Denise gave us a talk about the town and recommended places to eat and see. The breakfast was outstanding and all local produce ( the black pudding was delicious) and the home cooked plums in cinnamon were mouthwatering.

To cut a long story short, would definitely go back, the only disappointing thing was that we couldn't stay longer

Stayed July 2013, travelled as a couple
Helpful?
1 Thank Dazff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Whalley
Level 3 Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 21 July 2013

Just returned from Newton House with family.
We found everyone very friendly and helpful.The bedrooms were original and very clean (we had rooms 12 and 10). Breakfast was excellent and plentiful.
Really enjoyed our stay and looking forward to repeating it.
Thank you Denise and staff.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Clarky59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Felixstowe, England, United Kingdom
Level 3 Contributor
16 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 19 July 2013

The owner Denise is very friendly and very keen to ensure a perfect stay. Our twin room (number 5) and its private bathroom (with bath and shower) were both spacious, comfortable, in good order and extremely clean. The window overlooked a fairly busy main town road, but even with the window open in very hot weather (a fan was provided too!), we personally didn't have any problems with noise. There are sometimes more guests' cars than spaces, but Denise tries to make sure everyone can park and get out when they need to. And the location is just a short walk from the town centre, railway station and river.

The greatest highlight is the wonderful breakfasts. There is a generous choice (some on request), including a selection of amazing freshly baked fruits with spices, cereals, yoghurts, soya milk, several teas and fruit juices, toast (including gluten free), dairy free spread, home made jams and marmalades, all types of eggs, gluten free muffins, salmon, smoked haddock, and cooked to order full English breakfasts with (gluten free) sausages, bacon, egg, mushrooms, beans, and more. I tried most things except the fish, and they were all excellent, especially the local free range meat. Service was also very good.

Absolutely no complaints, look forward to returning!

  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Giles M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
newtonhouse, Owner at Newton House, responded to this review, 31 July 2013
Wow, thank you so much for such a lovely review. So pleased you enjoyed your stay at Newton House - and look forward to seeing you both next year.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Newton House

Property: Newton House
Address: 5/7 York Place, Knaresborough, Harrogate HG5 0AD, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > Harrogate > Knaresborough
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #4 of 15 B&Bs / Inns in Knaresborough
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Newton House 4*
Number of rooms: 12
Reservation Options:
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Also Known As:
Newton House Hotel Knaresborough
Newton House Knaresborough, Yorkshire

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