Having looked forward to staying here since booking a few months ago I am upset that I have had a negative experience. To be 'greeted' by the hotel owner telling you off and shouting that she has not had her breakfast because they are busy and have to clean rooms was an unpleasant shock. (We arrived before check-in but had made it clear we were not expecting to check-in early and just wanted to leave the car and use the restroom).
Although my room was clean and breakfast was pleasant there was no going back such was the encounter. An apology goes a long way! I work hard and a weekend staying in a hotel is a treat. Although we enjoyed the rest of the weekend and our stay, unfortunately my over-riding memory of Knaresborough was this meeting.
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- Also Known As:
- Newton House Hotel Knaresborough
- Newton House Knaresborough, Yorkshire