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Victoria Hotel
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Reviews (884)
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Reviewed 27 January 2014

We have visited this hotel several times over the last couple of years and we are never disappointed. Andrew the owner is always more than welcoming and his young staff are cheerful and polite always acknowledging you wherever you are in the hotel. The bedrooms are of a very high standard and comfortable, with lovely tasteful decor.. The breakfast menu has a more than ample choice and always cooked to a high standard and presented very well. We see changes each time we visit and the owner works hard to ensure things are kept to a high standard.. The only complaint is he's a Sheffield Wednesday fan and we ARE BLADES!!! Would highly recommend to anyone wanting to visit the area.

Stayed: January 2014, travelled as a couple
2  Thank Hedges18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 January 2014

We had the pleasure of dropping in here recently for a couple of pints on both a Friday & Saturday. It was very warm and we were made very welcome. A good selection of food choices - all beautifully presented and a very reasonably priced drink selection. Dogs are welcome in one of the bar areas (wooden floor one) and we enjoyed it immensely.

  • Stayed: January 2014, travelled with friends
    • Value
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1  Thank Tommy2925
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 January 2014

My husband and I had our wedding ceremony and reception at the Victoria Hotel and stayed for an extended weekend with friends and family. The location is stunning and the weather was amazing for November. The accommodation was great with each room being very individual. The day itself was perfect and everything ran like clockwork. Andrew and his staff could not have done more. The day was tailored to us and was everything and more than we hoped for. The food was excellent, perhaps the portions were even too big, if that is a bad thing! The staff were always helpful and nothing was an issue even when we miscalculated the number of people for dinner or when I locked the key in the room again. We will definitely visit again and can highly recommend the hotel whether for an event or just a general visit.

  • Stayed: November 2013, travelled as a couple
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4  Thank Mrs_H114
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
victoriarhb, Manager at Victoria Hotel, responded to this reviewResponded 15 January 2014

Thank you for your positive,complementary comments,it was a pleasure being of service to you.We hope to see you in the very near future.
Many Thanks

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 January 2014

We have stayed in the Victoria several times before and this last trip was even better than previous visits.

The hotel is sited at the top of Robin Hoods Bay with the most glorious views. There is a private car park conveniently located at the rear of the hotel. The building itself is imposing and the welcome awaiting you is warm and friendly. All rooms are large, beautifully decorated and some have sea views. We stayed in a room with a balcony, decorated in the most elegant. calming manner. Toiletries, bottles of water, towelling robes provided in the rooms make your stay even more comfortable.

The restaurant and the tea room are well decorated and comfortable and the food is well cooked and plentiful. All the staff are professional, friendly and pleasant and nothing is too much trouble.
They advise you on the local area and see that all your needs are met.

Would we stay again. Without a doubt! We will be back to enjoy the walks, the scenery, the friendly folk and the peace and quiet later in the year.

Room Tip: All the rooms are well decorated and have their own personality so you cannot go wrong. Choose if you want double, twin or King Size. sea view. shower or bath ....
  • Stayed: January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
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2  Thank Lindsay H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
victoriarhb, Manager at Victoria Hotel, responded to this reviewResponded 15 January 2014

Thank you for your complimentary comments,in this industry it is always nice for guests to give us positive feedback,it is really appreciated.Hope you visit us soon.
Thank you

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 January 2014

Our second visit to the Victoria, and found it every bit as good as the first, if anything the standard of attention to detail and customer care was even higher than before. A different room this time but also tastefully furnished to a very good standard and very comfy. No bath in this room (Room 2) but a spacious high quality shower reflecting the recently refurbished nature of the room generally.

Unfortunately the restaurant was closed in the evening this week while the kitchen was being refitted but a more limited menu was available in the bar, to be enjoyed with a decent selection of beers.

In contrast to the bad review posted a few days earlier, the locals were a very good bunch and well up for a bit of friendly 'banter' which, along with the warmth of the log fire, made the evening in the bar one to remember (a horrible windy/wet evening outside)

Breakfast was superb with copious portions and quality produce (the black pudding, sourced locally, is divine!)

All the staff we came into contact with were friendly and clearly took a pride in ensuring they gave good service, customer satisfaction is clearly at the top of the agenda at the Victoria

All in all an excellent break, highly recommended!! We will return :)

Lesley Taylor & Keith Parker

Stayed: January 2014, travelled as a couple
3  Thank Keith P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
victoriarhb, Manager at Victoria Hotel, responded to this reviewResponded 15 January 2014

Thank you for feedback,we work very hard on achieving excellent customer service,I am very pleased you enjoyed your experience.
Thank you

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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