Arrived in evening after booking 2 double rooms next to each other(one for 2 adults and one for a 12 year old) via booking.com 4 days in advance only to be told that only one room had been booked and that was for one person! Having travelled from worcestershire I was miffed, however they did say that they had another room available but it was downstairs in the new annex, meaning that the 12yr old would have to be in a room quite a distance away from us. Having no choice we had to accept this arrangement and dad had to sleep with son as he was a little apprehensive at being 2 floors down. There was an apology about this and a member of staff did admit that he had not read my booking email properly! There was no offer of any sort of compensation or discount, the whole room price was charged. However the staff were friendly and the evening food was outstanding as was the breakfast which has a menu with delicious choices like Eggs Benedict (recommended), full english, american fruit pancakes, smoked salmon & scrambled eggs etc.Also fresh fruit , cereals, yogurts, fruit juices, prunes etc. The breakfast waiter could not have been nicer or more helpful. Would i return? Yes but i recommend to double check your booking.
- Also Known As:
- The Flask Inn Yorkshire, UK - North Yorkshire