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“An Oasis in distribution city” 4 of 5 bubbles
Review of Ibis Rugby East

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Ibis Rugby East
Ranked #1 of 2 Hotels in Crick
GreenLeadersBronze level
Essex
Level Contributor
114 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
“An Oasis in distribution city”
4 of 5 bubbles Reviewed 12 July 2014

Very quick and polite staff. Check-in was quick and efficient, with the mention of "anything we can do to make your stay enjoyable, please let us know".
Room was to the high standards in decor and cleanliness that I have found in the Ibis chain. The room was well maintained and very clean, including the bathroom with the soap dispensers and enough towels for a two night stay. The room was warm but opening the window ignoring the slight noise from the motorway and the surrounding warehouses made it more comfortable. The Ibis promise to make your stay more comfortable. I'm sure the request of a sheet to sleep under instead of the duvet, would be fulfilled.
This stay included breakfast for two mornings and could not fault the presentation or the quality of what was on offer. Was amused to see one guest piling his plate as if he was never going to see anymore food ! It's a buffet, so in theory, you can stuff yourself silly in more than one trip. The fine weather meant that you could even eat in the garden area.
Not a fault of this particular hotel, but an issue with the chain, is the cost of drinks at the bar, and the evening meals. They are, in my opinion, overpriced. This hotel, has an advantage in that there is nothing within walking distance for any of the guests to eat elsewhere. If the food and drinks were cheaper, more would probably eat in.
At the time of staying, there were improvements to the lobby taking place, but they were not an intrusion and did not cause any issues, although as we found in another Ibis, some "numpty" decided to smoke in their room. Duh! so thanks to whoever that was for the incredibly loud alarm going off on Friday night !
Aimed at the hotel in particular, is the lack of signs from the motorway and on the estate itself, ( a 'Logo' on the sign board and at the entrance turn would help ) and also witnessed the lack of coach parking that caused minor chaos during the late evening of 11-07. ( there is only one part of the car park that will take a coach, and there was a bus in it ).
This is an ideal place to stay for anything within the Rugby/Leicester area.

Room Tip: Due to it's location there is noise from the motorway and surrounding warehouses. Keep windows c...
See more room tips
  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank EssexGrumpy34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sharon M, General Manager at Ibis Rugby East, responded to this review, 31 July 2014
Dear Guest

Thank you for taking the time to leave a review regarding your stay.
It was a pleasure to listen to your feedback and i have passed this on to the Team
I have also passed your comment on to our Head Office about the Pricing .
Thank you taking time to leave pictures of the Hotel, its great to see.

Thank you for taking the time to leave feedback regarding your stay and we look forward to seeing you again

Sharon McEvoy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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355 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (44)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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  • Portuguese first
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English first
Chester, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 4 July 2014 via mobile

Clean rooms with a comfortable bed , the room was very hot and we couldn't leave windows open due to motorway noise , noise might be better at front of hotel , no Bottled water in room , Average hotel but reasonable price

  • Stayed July 2014
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank m4rkowils
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sharon M, General Manager at Ibis Rugby East, responded to this review, 31 July 2014
Dear Guest

Thank you for taking the time to leave feedback regarding your stay with us.
It was good to hear you had a good stay despite the Hot weather.
I will pass your Feedback regarding the Bottled water to our Company Quality department, as you know we are a budget hotel, but all feedback is listened to.

We look forward to Welcoming you again to the Hotel.

Sharon McEvoy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fleet, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 28 May 2014

Dirty room, dirty reception, stained furniture, unfriendly staff, broken window latch in the room that the receptionist wasn't interested in, not even any milk or sugar in the room. Good breakfast though.

  • Stayed May 2014, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Review collected in partnership with Ibis Hotels

Helpful?
Thank Steve_J267
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sharon M, General Manager at Ibis Rugby East, responded to this review, 25 June 2014
Dear Guest

Thank you for taking the time to leave feedback regarding your stay
I am sorry that we failed to meet the basic expectations for you and please be assured this is not the imagine we wish to give our Guest
I have emailed your further to see if i can have some more information , so that i can take corrective action and deal with these issue
I look forward to hearing from you
Regards
Sharon McEvoy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Crick hotels

York, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
4 of 5 bubbles Reviewed 28 May 2014

Convenient for Crick Boat Show. Room clean and bed very comfortable.
Road direction signs to the hotel from M1 non existent. Whilst hotel looks easy to find from map, hotel was virtually hidden by trees making it difficult to find.

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Antipastastella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sharon M, General Manager at Ibis Rugby East, responded to this review, 25 June 2014
Dear Guest

Thank you for taking the time to leave feedback regarding your stay
I was pleased to see you had a good stay and that you enjoyed the Boat Show

I have shared your feedback with the team and we hope we are able to welcome you back to the hotel in the near Future

Regards

Sharon McEvoy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ibis Rugby East

Property: Ibis Rugby East
Address: Parklands, Crick NN6 7EX, England
Region: United Kingdom > England > Northamptonshire > Crick
Amenities:
Bar / Lounge Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Crick
Price Range (Based on Average Rates): £
Hotel Class:2 star — Ibis Rugby East 2*
Number of rooms: 111
Official Description (provided by the hotel):
Ibis Hotel & Restaurant Rugby East is just off the M1 motorway, with good access to the M6 and the region’s major road network, the Ibis Rugby East offers free parking and en suite rooms at great-value rates. Just a few hundred meters from junction 18 of the M1, the Ibis Rugby East has a convenient location, whether you are visiting Rugby on business or exploring the area as a tourist. The hotel’s excellent access to the M40, the M69, the M42, the A14, the A5 and A45 means that all that the region has to offer is within easy reach. All of the en suite rooms have tea/coffee making facilities and wireless internet access available throughout the Hotel FREE off charge. ... more   less 
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Also Known As:
Ibis Rugby East Hotel Crick

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