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Ibis Rugby East
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Reviews (427)
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All reviewsindustrial areawalk in showercomfortable bedeasy accessevening mealfree wifithe ground flooran overnight stayplenty of parkinggood sizenice staytea coffeereception areaone night staymotorwayturbineunits
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256 - 261 of 427 reviews
Reviewed 12 July 2014

Very quick and polite staff. Check-in was quick and efficient, with the mention of "anything we can do to make your stay enjoyable, please let us know".
Room was to the high standards in decor and cleanliness that I have found in the Ibis chain. The room was well maintained and very clean, including the bathroom with the soap dispensers and enough towels for a two night stay. The room was warm but opening the window ignoring the slight noise from the motorway and the surrounding warehouses made it more comfortable. The Ibis promise to make your stay more comfortable. I'm sure the request of a sheet to sleep under instead of the duvet, would be fulfilled.
This stay included breakfast for two mornings and could not fault the presentation or the quality of what was on offer. Was amused to see one guest piling his plate as if he was never going to see anymore food ! It's a buffet, so in theory, you can stuff yourself silly in more than one trip. The fine weather meant that you could even eat in the garden area.
Not a fault of this particular hotel, but an issue with the chain, is the cost of drinks at the bar, and the evening meals. They are, in my opinion, overpriced. This hotel, has an advantage in that there is nothing within walking distance for any of the guests to eat elsewhere. If the food and drinks were cheaper, more would probably eat in.
At the time of staying, there were improvements to the lobby taking place, but they were not an intrusion and did not cause any issues, although as we found in another Ibis, some "numpty" decided to smoke in their room. Duh! so thanks to whoever that was for the incredibly loud alarm going off on Friday night !
Aimed at the hotel in particular, is the lack of signs from the motorway and on the estate itself, ( a 'Logo' on the sign board and at the entrance turn would help ) and also witnessed the lack of coach parking that caused minor chaos during the late evening of 11-07. ( there is only one part of the car park that will take a coach, and there was a bus in it ).
This is an ideal place to stay for anything within the Rugby/Leicester area.

Room Tip: Due to it's location there is noise from the motorway and surrounding warehouses. Keep windows closed or ask for a sheet if too hot in bed. I did not find it an issue
  • Stayed: July 2014, travelled as a couple
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1  Thank EssexGrumpy34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sharon M, General Manager at Ibis Rugby East, responded to this reviewResponded 31 July 2014

Dear Guest

Thank you for taking the time to leave a review regarding your stay.
It was a pleasure to listen to your feedback and i have passed this on to the Team
I have also passed your comment on to our Head Office about the Pricing .
Thank you taking time to leave pictures of the Hotel, its great to see.

Thank you for taking the time to leave feedback regarding your stay and we look forward to seeing you again

Sharon McEvoy

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 July 2014 via mobile

Clean rooms with a comfortable bed , the room was very hot and we couldn't leave windows open due to motorway noise , noise might be better at front of hotel , no Bottled water in room , Average hotel but reasonable price

  • Stayed: July 2014
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Thank m4rkowils
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sharon M, General Manager at Ibis Rugby East, responded to this reviewResponded 31 July 2014

Dear Guest

Thank you for taking the time to leave feedback regarding your stay with us.
It was good to hear you had a good stay despite the Hot weather.
I will pass your Feedback regarding the Bottled water to our Company Quality department, as you know we are a budget hotel, but all feedback is listened to.

We look forward to Welcoming you again to the Hotel.

Sharon McEvoy

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 June 2014

  • Stayed: June 2014, travelled on business
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Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Sharon M, General Manager at Ibis Rugby East, responded to this reviewResponded 25 June 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 2 June 2014

  • Stayed: May 2014, travelled solo
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Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Sharon M, General Manager at Ibis Rugby East, responded to this reviewResponded 25 June 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 29 May 2014

  • Stayed: May 2014, travelled with family
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    • Sleep Quality
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Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Sharon M, General Manager at Ibis Rugby East, responded to this reviewResponded 25 June 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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