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Kettering Park Hotel and Spa
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Reviews (962)
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Reviewed 14 June 2014

I stayed here for 3 nights with a group of a dozen or more on business which included working in conference rooms during the day as well as overnight accommodation. The accommodation is very good, large spacious bedroom with all mod cons and,unlike some places, the free wifi worked everywhere. Everywhere is clean and well maintained. Bar staff are particularly attentive and it was a major bonus to find 2 good real ales on tap. Sadly had zero time to explore the spa. All staff were extremely friendly and helpful which helps to make up for the odd shortcoming. The main one of these was the fish course Tuesday evening which many of us chose and everyone sent back largely uneaten. It arrived stone cold and was mostly uncooked. That apart the food was OK but unexceptional. If you're not into fried breakfast the options are pretty limited, all desserts are unimaginative and lunchtime hot food in the cafe is marred by drying out under the heat lamps. Overall though a good experience.

  • Stayed: June 2014, travelled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank IPA_Man
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KetteringManager, General Manager at Kettering Park Hotel and Spa, responded to this reviewResponded 18 June 2014

Thank you for taking the time to leave a review for us.

I'm obviously delighted to learn of your comments about the team, but disappointed to learn that the normal high standards of food served hasn't been consistent, which I will be reviewing with the team and for this I would like to express my sincere apologies.

I very much hope we'll be able to welcome you back to the hotel and I know that we’ll be doing all we can to demonstrate that this was a one-off lapse for us, and hopefully you will be able to find the time to enjoy some time in the spa on your next visit.

Kind Regards
Gareth Ireland

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 June 2014 via mobile

We stayed here with our two young sons to break up a long journey. We arrived late (10.30) but instantly were very pleased with our choice. A huge room, with room for all of us (and more!), a mini spa robe for our eldest, a fridge stocked with little free treats and lots of other nice touches.
In the morning breakfast was fantastic. Despite having a messy 6month old and a fickle 4 year old to serve, we were treated well.
The spa facilities are great, again, nice touches like a treasure chest full of floats etc. for the kids to enjoy, and poolside hot drinks.
We left fully relaxed and ready for the next bit of the journey. Our eldest son loved it so much he keeps requesting that we "go to a hotel again"!

Stayed: May 2014, travelled with family
Thank Sam C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KetteringManager, General Manager at Kettering Park Hotel and Spa, responded to this reviewResponded 18 June 2014

Many thanks for your kind comments following your recent stay with us.

I was delighted to hear how much your children enjoyed all of the extras we put in to make it that much more enjoyable for our younger guests. I hope that when you “go to a hotel again” you will consider choosing a Shire Hotel again to experience again.

Best Wishes
Gareth Ireland

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Reviewed 9 June 2014

Myself and my husband have just returned from a two night stay here and were delighted with the wonderful service and relaxed atmosphere that we experienced. Everything ran smoothly from checking in, to having dinner in the restaurant, and the spa was just heaven!! I'm heavily pregnant at the moment and was looking forward to a weekend away from the hustle and bustle- a chilled out weekend with nice food and facilities all included and that is EXACTLY what we got. The hotel was busy with weddings and other functions however, these events were kept private from the other guests and did not interfere with the attention that we received. Thank you for a lovely stay- We will definitely be coming back for a return visit with the kids!!!

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank MClarke1986
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KetteringManager, General Manager at Kettering Park Hotel and Spa, responded to this reviewResponded 11 June 2014

Thank your for taking to trip advisor to leave your comments, they are always appreciated.

I'm pleased to learn that the weekend you wanted was what you got, we all need some downtime now and again.

We look forward to welcoming you back sooner rather than later and we'll be delighted to welcome your v.i little p's when you return with milk and cookies before bedtime.

Best Wishes
Gareth Ireland

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Reviewed 9 June 2014

On average I use this hotel at least one night a week and have done for many years. Felt it was time to write a review. Not worth deliberating on the areas that don't deliver as they are few and far between. This place really is excellent, the food, staff and overall experience at this hotel are first class

Stayed: June 2014, travelled on business
1  Thank Paul T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KetteringManager, General Manager at Kettering Park Hotel and Spa, responded to this reviewResponded 11 June 2014

Thank you for taking the time to leave us your review.

It's always nice to read such lovely comments and I know the team will be delighted to learn that their efforts are recognised.

We know it's hard being away from friends and family so we're glad we can help make the experience a little less taxing and a lot more enjoyable.

Hopefully we'll be able to continue to welcome you over the coming months and years.

Best Wishes
Gareth

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Reviewed 9 June 2014 via mobile

We went away for our anniversary weekend and found this place was excellent the food was great the spa relaxing room lovely and comfortable would recommend a visit and don't be put off by the fact it is just off the A14 we did not here any traffic noise they also do weddings and have a great venue for this there were 2, weddings while we visited. Just down the road there is a retail park and Odeon cinema and it's only a short drive into Kettering itself.

Stayed: June 2014, travelled as a couple
Thank Gailowat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KetteringManager, General Manager at Kettering Park Hotel and Spa, responded to this reviewResponded 11 June 2014

Thank you for leaving a review, I know the team will be delighted to learn of your comments. I'm delighted to learn that we were able to help make your anniversary what it should be, enjoyable and special.

Hopefully we'll be able to welcome you back in the future.

Kind Regards
Gareth Ireland

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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