Well this was not cheap, booked in for two days as had to attend a special even with my wife in Bamburgh. We were on the top floor, when we complained that we had to carry heavy luggage up the three flights of stairs we were told Oh no, we always offer to do that. On asking another family who had also lot of luggage if they were offered help, there response was, no they watched us struggle. Top room means you will bang your head, and the bed was probably the smallest double ever seen, or so it seemed. One day no hot water in the morning, I guess you can have those kind of problems. The staff apart from the guy who seemed to be in charge of the restaurant, who was helpful and saved the day, the rest grumpy and it seemed that we were a nuisance and intrusion to there day! Decor very pleasing, but whole hotel seemed a bit tired. We did complain about some of the bad things, and they deducted a hefty piece of our bill, hence the three Starr instead of two. I guess there is not great competition in Bamburgh, as the hotel was very full, maybe that is why there is not the need to really try in terms of service. I did think the staff seemed to be somewhat overworked, perhaps that or training was the problem.
- Official Description (provided by the hotel):
- Set on the delightful village green and overlooked by the magnificent Bamburgh Castle. The hotel offers exceptional standards, where you will experience a personal service and a warm welcoming atmosphere. Our hotel has everything you need for a delightful stay in Bamburgh - from modern en-suite accommodation with LCD TVs, to our relaxing Bar and Brasserie, serving only the best local produce from our region, all our food will be as fresh as the northern breeze, served throughout the day. ... more less
- Reservation Options:
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- Also Known As:
- Victoria Hotel Bamburgh, Northumberland