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“Excellent Sunday Lunch”

Queens Head Hotel Restaurant
Certificate of Excellence
Cuisines: European
More restaurant details
Restaurant details
Good for: Child-friendly, Business meetings, Special Occasion Dining, Romantic, Groups, Local cuisine
Dining options: Lunch, After-hours, Dinner, Breakfast, Reservations
Reviewed 30 September 2018 via mobile

Had a really excellent Sunday lunch today. Great food, freiendly efficient service, good beer, nice atmosphere. Good choice for Sunday Lumch, two or three courses. French onion soup, pate, roast beef, venison burger....all really tasty! Recommended.

Date of visit: September 2018
Thank Tonykedwards
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
garrygreenaway, Owner at Queens Head Hotel Restaurant, responded to this reviewResponded 8 October 2018

Many thanks for your kind comments Tony & it's great that all your party enjoyed their Sunday lunch. We try to offer a varied menu to suit all customers needs & the menus do change regularly. All of our produce are homemade including the burgers that you mentioned, hence why we can offer pink burgers this because the product is fully traceable & made on site.
Maybe I'm rabbling on but local seasonal produce has such an impact on potential customers & also you are supporting local producers. Again many thanks for your kind words & hope to see you all in the future. Garry

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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26 - 30 of 962 reviews

Reviewed 27 September 2018

We ate here twice in our 4 days in Berwick. The staff were very welcoming and there was a pleasant country hotel/pub atmosphere. We had 2 very good meals including soup and main course plus some local beer. We left very happy and our assessment is that it is a good safe bet to get a high standard, but not spectacular, meal at a reasonable price

Date of visit: September 2018
    • Value
    • Service
    • Food
Thank FarnhamBorderTerrier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
garrygreenaway, Owner at Queens Head Hotel Restaurant, responded to this reviewResponded 8 October 2018

Please accept our thanks with regards to your constructive review & take on board your comments although I slightly disagree in on your comments with us being 'a safe bet'. We continue to look on how we can continue to improve our standards across all departments as we are certainly not complacent. A relaxed ambience, efficient friendly service without the pretentiousness & lastly most important to offer local seasonal produce with vegetables at no added cost.
I probably sound very defensive but obviously care about my business but at the same time take constructive comments on board.
Thank you again for your review

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Reviewed 20 September 2018

We had dinner, I had fish and chips which was good, my wife had fillet steak which did not taste like steak , we think it must have been cooked in the oven, or the microwave oven. we wont be back.

Date of visit: September 2018
    • Value
    • Service
    • Food
Thank AntonioEdinburgh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
garrygreenaway, Owner at Queens Head Hotel Restaurant, responded to this reviewResponded 21 September 2018

Many thanks for your comments Antonio & we are some what surprised by your review & firstly please accept our sincere apologies your meal was not to your satisfaction.
It's in our interest that guests who come to dine with us leave our premise happy & content. Our policy is to do courtesy checks to ensure their chosen dishes are to their satisfaction & if not we then have a chance to rectify the problem.
In truth customers are normally very complimentary of our fillet steaks as they kept at room temperature before sealing & left to rest for the customers preferred choice of cooking. When served to the customer we cut the steak to ensure the steak is correctly cooked before the customer receives it & on serving to the customers they can visually see how their steak is cooked. One other important thing we do not normally offer any steak knives unless asked for, this showing that the meat has been left to rest & tenderise. We do not microwave or oven bake our steaks just to verify that.
I am more than happy for you to contact me on our landline number to discuss your concern in more depth. Again apologies on your unhappy experience

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Reviewed 18 September 2018

First visit to this city and looking for a good place to eat, we chanced upon the Queens Head and were pleasantly surprised when we entered this modern and spacious restaurant with a good lunchtime menu. A la carte was also available, so there was plenty of choice. We opted for the delicious home made lasagne which was freshly prepared so there was a little wait, but complementary bread and oils filled the gap. Lovely staff and very efficient.

Date of visit: September 2018
Thank hannahharris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 September 2018 via mobile

During a weekend staying in Berwick me and my Cycling buddies wondered into town looking for a decent place to eat. The Queens Head Hotel looked inviting and sure enough it was. We walked in on spec but were soon seated with cool beers and menus in hand! The food was excellent and the service friendly and welcoming. We all enjoyed it so much we made a second visit during our stay and it was just as good second time!!

Date of visit: September 2018
Thank simeonwhitaker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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