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All reviews small hotel fresh fruit biscuits venison real ale public car park lovely hotel street parking lovely meal lasagna comfortable beds attention to detail twin room an evening meal lovely room warm welcome couple of nights
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Reviewed 24 December 2018

Lunched here with a pal on a Sunday and had a lovely meal, The soup was tasty and the Sunday lunch was nicely proportioned with nicely cooked vegetables. It isnt cheap but neither very expensive. Its decent value for the quality and the menu has a reasonable choice. Around half a dozen choices per course. The service was exceptional - very professional and attentive. It is located close to the River and there is limited parking directly opposite the hotel. Would have no problem recommending.

Date of stay: November 2018
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank JoEastMidlands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
garrygreenaway, Owner at Queens Head Hotel, responded to this reviewResponded 9 January 2019

Many thanks for your kind & constructive comments words Jo. Pleasing to know everything was enjoyable on your visit & in truth it's a fine line on everyone's perception 'of value for money' thankfully the boxes were ticked in that department. Hope to see you again in the future if your passing through either for another Sunday lunch or an evening visit.

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Reviewed 17 December 2018 via mobile

fantastic family run service,very clean and homely room with two very comfortable single beds some jelly sweets and chocolate bar when normally its a biscuit elsewhere.

felt like a valued customer on my visit and would recommend to anyone thinking of staying in Berwick.

i will definitely be staying again in the future.

thanks very much.

Date of stay: December 2018
Trip type: Travelled on business
Thank NorthStar806894
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
garrygreenaway, Owner at Queens Head Hotel, responded to this reviewResponded 9 January 2019

Thank you NorthStar for your kind words. With us being here 19 years now I think it's the personal touches that matter hence all the little goodies & attentive staff who have time to speak to customers & ensuring their stay with us is as comfortable & enjoyable as possible. Lastly to hopefully pass the word in recommendations or a return visit, here's hoping so.
Thank you again for your comments.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 December 2018

The Queens Head is ideally situated in the centre of town. There is some limited time disc parking directly outside (2 hours), and one of the main town car parks, which is free, is a hundred yards away, through the archway.

Check-in was friendly and efficient and our room (number 3) was nicely decorated, spacious, and very comfortable. The en-suite was also smart and had good quality toiletries and super, big fluffy towels. As mentioned by other travellers, the provided fresh fruit, water, biscuits etc are a nice touch and much appreciated.

Breakfast was very nice and included fresh fruits and cereals as well as the cooked options which included a fried breakfast or scrambled eggs with smoked salmon.

The bottom line is that the Queens Head is a really good hotel run by nice people. The price represents fair value; the location is ideal; and we would certainly come back again.

Date of stay: December 2018
Trip type: Travelled as a couple
Thank johnhouston2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
garrygreenaway, Owner at Queens Head Hotel, responded to this reviewResponded 9 January 2019

Many thanks for your kind & constructive feedback John & great to know everything met your approval. In truth the attention to detail is paramount these days in all departments & we will continue to be pro-active to meet prospective customers needs & wants.
|Unfortunately we have no control over off street parking outside, however you can change the clock within the limits from arrival time 3pm until 11am the following morning or alternatively there is public car park 50 yards away which has free parking all day every day.
Let's hope we may both see you again if your passing through the area.

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Reviewed 17 November 2018

Needed to stay over in Berwick for work - a quick search brought up the Queens Head Hotel - duly booked.
pushing 8pm after a very long day I received a fabulous warm, and friendly welcome, offered fresh milk in jug for my room - lovely touch
The room was comfortable and clean - very comfy bed. Several treats that I haven't seen in £200 a night hotels, an apple & Orange in a bowl - 2 bottles of water, biscuits and chocolate too, but oh the bag of haribo!!!
Down for dinner and the Fillet steak has to be the best ive ever had, the attention to detail on the plate, presentation and cooking was outstanding.
Breakfast the following morning did not disappoint - beautifully cooked, great coffee

Do yourselves a huge favour and book this one you will not regret it. I'll be back with the Mrs.

Thank you for a great stay - good friendly chat throughout.

Date of stay: November 2018
  • Trip type: Travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank BMW_JEZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
garrygreenaway, Owner at Queens Head Hotel, responded to this reviewResponded 9 January 2019

Thank you for your kind words Jez & great to know everything was to complete satisfaction & your even considering bringing the boss next time. Praise indeed! We are only providing an overall personal package what our customers expect & want.
Here's hoping we see you both in the not too distant future

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Reviewed 30 October 2018

Found this place by chance while wandering around Berwick thinking about lunch. Were greeted by a quietly enthusiastic and helpful young lady, who seated us and quickly took and delivered our drinks. We o my wanted a light lunch, and we ordered the soup and sandwich 'special'. We Were served with a delicious and not bowl of soup and a half sandwich, which was also very nice. Good value at under £7.00. The young lady must have been powered by duracell, as she was constantly on the move, efficiently taking and delivering orders with a pleasant and cheerful manner. Place was spotless. Would recommend.

Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank ybsae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
garrygreenaway, Owner at Queens Head Hotel, responded to this reviewResponded 16 November 2018

Many thanks for your kind words & it is very pleasing to say you found us by chance passing & everything was to your satisfaction. A I will certainly pass on your comments to our staff & in truth they have have durecell batteries which makes my live a little easier!! lol
Here's hoping if your passing through the area again you know where to find us??

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