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“Great setting and a warm welcome”
Review of Goats On The Roof

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Goats On The Roof
Ranked #13 of 29 things to do in Morpeth
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Reviewed 18 April 2014 via mobile

Visited a busy Goats on the Roof for its 2014 season reopening day on a sunny Good Friday lunchtime and was impressed by the gorgeous location and warm welcome by Jill and Jessica who have just taken over. Enjoyed a nice omelette overlooking Fontburn Reservoir and the surrounding countryside then popped outside to see the goats (who weren't on the roof today) and lambs. There are tables outside and a small play area for the kids too. Worth a visit for the view alone!

4  Thank Geordieglobetrotters
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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10 - 14 of 28 reviews

Reviewed 31 October 2013

Went for morning coffee at 10am Thurdsay, as per the advertised opening times. Gates chained and padlocked. Thinking opening times may be les tham exact, we waited for a quite a while.

When it was apparent that GOTR was not going to open we had to admit defeat and travel to Rothbury instead.

Having looked belatedly at other reviews on tripadvisor, I think we have missed nothing..

1  Thank biggeordie_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 September 2013

My friend and I arrived at 12:30 pm on a Sunday, hoping for a cup of tea and a cake. The restaurant was empty and cold with uncleared tables. The one member of staff was morose, presumably not helped by the cold, as she was wearing a coat.

Our tea, when it arrived, was lukewarm and the cakes were disappointing. It was only after we'd left I realised I'd been overcharged by £2.

2  Thank T0nyM57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 August 2013

We often go fishing to Fontburn, but mainly on the North side, but today we had my partners two granddaughters, aged 5 and 6 with us so we decided to go to the Goats on The Roof for lunch and then have a walk round to see how the fishing was doing. I wish we had taken a packed lunch!
We arrived just after 12 noon and found the place to have a lot of, around 24, elderly people in the process of ordering and/or eating lunch.
We were told we would have a wait of around 20 mins. 1 hour and 15 minutes later we received our order. Unfortunately it was not what we expected. I got a bacon sandwich which was overcooked bacon in dry brown bread. My partner ordered a cheese savoury and got slices of cheese with grated carrot in dry brown bread and a little nondescript side salad. The eldest girl got overcooked bacon in dry white bread. The youngest had a small bowl of beans and half cooked dry brown bread toast. A pot of tea for two and two fruit shoots and the bill came to over £21!!
We were pretty disgusted but felt sorry for the staff. The owner that day had, apparently, broken a tooth and gone to the dentists leaving a part time chef in charge. The young man who took our order was on his first day at work and the only other staff was a young girl who had only been there for a week.The poor chap who was left to do the cooking had to cope with all this and mixed up orders.
However all of this does not excuse the poor standard of food and the exorbitant prices we were charged.
It is a pity because the position of the cafe is ideal for views,and for walks around the reservoir.
We shall still go fishing to Fontburn but we will not be going to The Goats on The Roof.

3  Thank George T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 August 2013

We arrived at 12.00 and it felt as if we were arriving 10 minutes before closing time. We were the only customers when we arrived. The tables were a mess, with used plates, mugs etc on almost all of them. Had the atmosphere of a village hall after it had just been opened up after a long winter.
No menus on any of the tables. We were told that yesterday had been busy and so there was only a choice of sausage sandwich, egg sandwich or bacon sandwich - and that was about it.
Two of us wanted sausage, and one wanted bacon. The only member of staff managed to get that order wrong.
The sandwich was just that - a sandwich on a tiny plate. No salad, no crisps, no garnish in the sandwich. Surely there was a tomato or a bag of crisps in the place that could have been used to help pretty the plate up?
No cutlery on table - or offered. No napkins on tables - or offered. Asked for ketchup. It came in a small bowl with no spoon - and no sign of any spoon on any of the tables.
No sugar on table for coffee. Had to go and find some, as none offered when coffee arrived.
Door onto balcony had a broken handle - wonder how long it will take to get that fixed? Probably 5 minutes if they really wanted to fix it.
I did read Tripadvisor before going and saw a mix of good and poor reviews. Sadly the poor reviews are the accurate ones. I wonder what Gordon Ramsay would make of the place? Probably enough material to make a show.
If you want to run the place as a business then do so. If you cannot be bothered then save us all from a long trip out into the countryside, and close the place. We have been several times in the past, but, based on today's experience we will not be going back, and will not be recommending it to anyone.
The place certainly needed another member of staff. It seemed that the one person visible was doing everything. It would appear to need some hands on management as well. If you are short of food then get someone to drive to Rothbury and get some.
There is a sticker on the door as you go in saying ''Recommended by Tripadvisor''. If they carry on at this rate they had better think about peeling that sticker off.

2  Thank NeilandKaty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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