we have just had a 2 night stay at Otterburn Tower Hotel and have to say its one of the friendliest hotels we have ever stayed in.
Yes we agree that it could do with a bit of decorating here and there, but the staff more than make up for "the sparse decor" as stated in one review! they could not have helped more or gone out of their way to make sure we had everything that we asked for.
we had one meal in the restuarant (yes complete with piped music) it was a quiet atmosphere which made you feel a tad guilty to talk but the food was a credit to the chef. Not too fancy or sparse to make you feel that you have not eaten but enough to appreciated the well cooked and well chosen ingredients.
Breakfast was also very nice with a good selection to choose from.
If you fancy a few days away and are not concerned with staying in boutique hotels then this is a hotel that we can recommend. The staff make it a place to remember.More