The building is beautiful but it is understaffed, leading to somewhat shambolic service. The room I booked bore little resemblance to the images on the website. Overall, it was a disappointing experience, plus I am still waiting for a refund of the £100 "pre authorised" on my debit card on arrival at the hotel.
- Official Description (provided by the hotel):
- A small, friendly Castle Hotel in the heart of the beautiful Northumberland countryside. ... more less
- Reservation Options:
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- Also Known As:
- The Otterburn Tower Hotel Otterburn
- The Otterburn Hotel
- The Hotel Otterburn
- Otterburn Castle Country House Hotel Northumberland