I stayed here at the beginning of 2010, when it was brand new. Everything was spotless, and nice business people stayed here. It was so quiet, I could have sworn I was the only guest there.
Let's just say, that's not the case anymore!
After reading the other 4 reviews, I can certainly say they are on the money!
This place is full of junkies and drug addicts. I have seen them sitting out in their vehicles shooting up and smoking marijuana. Since the staff is usually only a few feet away from all this, smoking cigarettes outside in the parking lot, I'd say they can't possibly be unaware of the drug problem.
The schoolbus drops off dozens of children here every day, proving that many families have chosen this place as their new ghetto-fabulous permanent home. Those families allow their children to play basketball in their rooms, run up and down the hallways, run around and play outside unattended in the parking lot. I complained about the basketball playing child living above me, because I work nights and *TRY* to sleep days. The staff passed on the message, but nothing changed. Finally, one day, after two weeks of being awoken by the basketball bouncing above my head, I tapped my ceiling with a broom handle, to signal them to keep it down. Did it work? Well.......you'd have thought I was the unibomber! The staff called my room to fuss at me for disturbing the poor tenant above. I explained why I had tapped the ceiling, that I had already complained about them playing basketball up there, but the staff told me "Well, she has children, so naturally, there's going to be some noise."
Guess what? I travel with my wife and our FOUR children under age 10, and we stay in hotels year round. We have never ONCE had a complaint. Our children are quiet and courteous. It's NOT impossible to have your children behave in a hotel room! Having children is NO EXCUSE to make as much noise as possible! Daily basketball practice in a hotel room? Are you kidding me?!
My company also put my coworkers in the same hotel. Our reservations were for the same days. But there was no room available for them. I had to wait an hour for my room to be cleaned before we could move in, but at least I got a room. My coworkers had to sleep in their trucks in the parking lot until their rooms were available late the next day.
Then, my coworkers tell me about life up there on the third floor. I thought they'd have it better than me on the first floor. But, no. This place welcomes pets. My coworkers *try* to sleep while their neighbors above them play fetch with their dog. They hear the dog running back and forth all day long, with someone throwing things, and yelling, working the dog into a barking frenzy.
My final complaint is that the room stunk to high heaven. I thought that the stench would go away after a few days of spraying febreze. I even bought one of those automatic air fresheners that spray every 9 minutes. But two weeks later, and the stench remains. It must be in the carpet. That's what happens when you allow pets. One tenant will have a dog that pees and poops daily on the carpet, then when they leave, they'll vacuum and call it "ready" for the next guests.
I stayed at the Value Place in Akron a few months ago. It was heaven compared to this hell-hole. The management here could certainly learn a thing or two from their Akron counterparts. The Akron Value Place would have evicted the majority of the trash staying here long ago!
Then again, I can't picture those classy staff people at the Akron location arguing over who gets to keep the ipod left behind in a room by a guest, a conversation I just overheard today between the staff here. Ugh! Can't wait to leave!
P.S. the Akron staff read their reviews on trip advisor, and leave feedback. They learn from their shortcomings, and strive to keep their location the highest quality. I doubt the staff here care what is said in the reviews. Or maybe they like the hobos living here long-term. It certainly seems that hobos were hired as live-in managers here, so that other hobos would feel more welcome.
- Official Description (provided by the hotel):
- WoodSpring Suites Columbus Southeast (formerly Value Place Columbus Southeast) is a new kind of extend-stay hotel. Our hotels are comfortable, our rooms are well-priced, and our customer service makes every guest feel welcome. Kitchens in every room. If you need a hotel for a few nights, a week, or longer - you'll save more money the longer you stay with us. Free wi-fi and access to guest laundry and vending help you relax while away from home. WoodSpring Suites. It's Simple. Done Better. Extended stay hotels are different in amenities from traditional hotels. - Daily housekeeping included in nightly rate. - Private bathroom in each suite (ADA and ADA w/ Roll-In shower available). - Guests can book by the night. Weekly and extended stay rates also available. ... more less
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