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emma210
Essex

Aesthetically pleasing with a couple of things it could improve on practically.

4.0 of 5 bubblesReviewed 29 Apr 2023via mobile
We were going to be in the area for a couple of different things and Mollie’s suited in terms of location plus we loved the look of the place.
Overall, it is a really nice hotel and is just as nice aesthetically in real life as it looks in the photos. The bed was super comfy and everything was really clean. Also really loved the water stations on each floor where you could get either chilled water or boiling water for your coffee/tea.
There were a couple of slightly annoying things that I think are basics and am always surprised when a hotel doesn’t get it right:
- the lighting everywhere was generally poor, in the hallway/stairwell it was basically non-existent, and in the room you couldn’t isolate any of the lights - it was all or nothing.
- the curtains weren’t dark enough and the pelmet didn’t come down far enough so it got light pretty quickly in the morning
- the two mirrors are both right by the door in the very poorly lit entrance way
- lovely rainfall shower but no separate shower head so it was interesting showering whilst trying not to get my hair wet!
We would stay again as it served a purpose and looked good doing it, but just a couple of things that could make it perfect!
Date of stay: April 2023
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mollie's Marketing, Agency / Consultant at Mollie's Motel & Diner, responded to this review
Responded 2 May 2023
Hi Emma,

Thank you for leaving your review. We're sorry that your experience wasn't perfect. We appreciate your feedback and will pass your comments on to the wider team. If you would like to discuss your experience in more detail, please reach out to us via direct social channels and you can liaise with a member of the team directly.

Thanks,
The Mollie's Team
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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          Reviewed 21 April 2023

          Lovely stay , very comfy beds and pillows , service is very polite , had a tiny issue that they dealt with super quickly and professionally ! Can’t find a cheaper place around here that can match this !

          Date of stay: April 2023
          • Trip type: Travelled as a couple
            • Value
            • Location
            • Service
          Thank Tommy O
          This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
          Mollie's Marketing, Agency / Consultant at Mollie's Motel & Diner, responded to this reviewResponded 24 April 2023

          Hi Tommy,

          Thank you so much for leaving your review. We're so pleased you had an enjoyable experience and can't wait to welcome you back again very soon!

          Thanks,
          The Mollie's Team

          Report response as inappropriate
          This response is the subjective opinion of the management representative and not of TripAdvisor LLC
          Reviewed 21 April 2023

          Best place. Great service, great value. Perfect parking and so close to the Diner. Been here several times. Good beds, and shower. Cant fault it. Glad to see the brand is expanding. Shame it is in such an isolated location

          Date of stay: April 2023
          • Trip type: Travelled on business
            • Value
            • Location
            • Service
          1  Thank 3232snapper
          This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
          Mollie's Marketing, Agency / Consultant at Mollie's Motel & Diner, responded to this reviewResponded 21 April 2023

          Hi,

          Thank you so much for leaving your review. We're so pleased you had an enjoyable experience and can't wait to welcome you back again very soon!

          Thanks,
          The Mollie's Team

          Report response as inappropriate
          This response is the subjective opinion of the management representative and not of TripAdvisor LLC
          Reviewed 18 April 2023

          The decor in the motel is stylish and contemporary, the beds and pillows very comfortable and everywhere felt clean and fresh.

          The hot/cold water taps in the corridors is a novel idea and the free access to various teas, coffee etc. in the lobby is very welcome.

          Decor in the bathroom is again attractive and the waterfall shower was lovely, as were the Cowshed products. I also loved the Dyson hairdryer and the GHD straighteners (made me realise mine need to be updated as they were so nice to use!).

          We ate dinner and breakfast at the diner. In the evening, it was very busy and had a lively atmosphere but service was quick. The server who seated us immediately brought us two glasses of complimentary Prosecco because we were celebrating our anniversary which was a lovely touch.

          All the food we had was tasty and very filling! The milkshakes were creamy and the perfect thickness for drinking through a straw.

          In the morning, we had breakfast at Mollie’s. It was much quieter and chilled than the evening service. The Eggs Benedict was excellent and the waitress happily gave us tips on how to drive and park in Oxford.

          We would definitely return.

          Exceptional value for money, easy parking, great food, comfortable rooms.

          We hope they create more Mollie’s all around the country.

          Date of stay: April 2023
          • Trip type: Travelled as a couple
            • Value
            • Location
            • Service
          1  Thank Liana R
          This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
          Mollie's Marketing, Agency / Consultant at Mollie's Motel & Diner, responded to this reviewResponded 19 April 2023

          Hi,

          Thank you so much for leaving your review. We're so pleased you had an enjoyable experience and can't wait to welcome you back again very soon!

          Thanks,
          The Mollie's Team

          Report response as inappropriate
          This response is the subjective opinion of the management representative and not of TripAdvisor LLC
          Reviewed 14 April 2023 via mobile

          What an amazing place! We booked to check in for 1 night, however as the weather was playing up. We checked in for another. The food is second to none and at an amazing price. This is budget at luxury standards. We will definitely be using Mollies again. The staff were most welcoming as we were travelling with our toddler. Thanks team Mollie’s for an amazing stay. Zoe at the restaurant was most helpful thanks for all your recommendations

          Date of stay: April 2023
          Trip type: Travelled with family
          Thank VIPUL P
          This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
          Mollie's Marketing, Agency / Consultant at Mollie's Motel & Diner, responded to this reviewResponded 17 April 2023

          Hi Vipul,

          Thank you so much for leaving your review. We're so pleased you had an enjoyable experience and can't wait to welcome you back again very soon!

          Thanks,
          The Mollie's Team

          Report response as inappropriate
          This response is the subjective opinion of the management representative and not of TripAdvisor LLC
          Reviewed 9 April 2023

          Not familiar with this swanky looking motel and diner on the road from Oxford to Swindon but stopped here around 2.30pm as it looked nice.
          We used the drive thru - no-one replied at the order point - few mins passed - so we decided to move to the next window. Waited and eventually someone came to the window, took our order and payment and then disappeared - completely.

          Queue of 4 other drivers formed behind us. I got out of the car and went inside to use the bathroom. Came back out - still no-one. Lent in to the window and shouted - still no-one around. 10 mins later I managed to get the attention of someone passing through the kitchens who said he would ask the drive-thru assistant to come to assist.
          More minutes - still no-one.

          Finally (around 15 mins after placing and paying for the order I again got the attention of someone passing through the empty kitchens who did come back with our 2 coffees (yes that is all we had ordered). No apologies of course (slightly abrupt reply actually).

          We sat in the parking area to drink the coffee and saw another driver go through exactly the same experience.
          I would not recommend this drive-thru and it makes me feel I would not want to stay here either as the service is non-existent.

          Room tip: Go to McDonalds down the road
          Date of stay: April 2023
          • Trip type: Travelled as a couple
            • Value
            • Location
            • Service
          Thank microbailey
          This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
          Mollie's Marketing, Agency / Consultant at Mollie's Motel & Diner, responded to this reviewResponded 11 April 2023

          Hi,

          Thank you for leaving your review. We're sorry that you had a bad experience. We would like to discuss your experience in more detail with you. Please could you reach out to us via direct social channels with your contact details so a member of the team can be in touch?

          Thanks,
          The Mollie's Team

          Report response as inappropriate
          This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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