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“Afternoon Tea at Sudbury House”
Review of Sudbury House

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Sudbury House
Ranked #1 of 4 Hotels in Faringdon
Certificate of Excellence
oxford
Level 4 Contributor
43 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Afternoon Tea at Sudbury House”
Reviewed 24 November 2013

We were given afternoon tea (Gift Ideas for Two) as a Christmas present and chose this hotel as it was the closest to where we live. The hotel is lovely and undergoing refurbishment and will be stunning when it is finished. The reception staff were friendly and we were taken to the tea room by a lovely lady who looked after us, The tea was great. A selection of finger sandwiches, scones with jam and clotted cream, victoria sponge and several other homemade mini cakes, limitless tea and a glass of prosecco. All in all a lovely afternoon - great food, great staff and great hotel. Thank you

  • Stayed November 2013, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
3 Thank Jube1965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sudbury H, Sales Manager at Sudbury House, responded to this review, 27 November 2013
Thank you for your five star review and for the excellent feedback. We are delighted that you enjoyed your experience with us and as we are close to where you live, look forward to seeing you again once we have finished our refurbishment to see what you think.
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332 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (61)
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marlow
Level 6 Contributor
157 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed 22 November 2013

Went with a group and stayed for two nights.The rooms are old and tatty as is the rest of the hotel.Rooms were not given new soaps etc the second day...Restaurant was so old fashioned,as was the service.The bar service was a joke,without being funny.
Soups and starters were good,but the greater part of the rest of the meals was disastrous.....in the most part and absolutely my veggie food...inedible.I only ate sandwiches the second night .refusing the set meal.Sunday lunch was awful...inedible for meat and veggie eaters.Restaurant was freezing and we were refused ,when asked, if the front door to the hotel could be closed,it was a dreadful gale blowing in.
Staff tried to be helpful and were very friendly.They must have some dreadful management and training.White gloves at service....do they think they are serving in the South of America?
The group overall decided never to return.

Room Tip: make sure there is not a wedding or large group in same hotel
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  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sunnyMarlow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sudbury H, Sales Manager at Sudbury House, responded to this review, 27 November 2013
Thank you for taking the time to write a review.

As you will see from responses to other recent reviews the hotel is currently being refurbished to include the bedrooms, restaurants, function spaces and public areas. The refurbishment in the bedrooms is due to start in the early part of 2014.

Alongside the refurbishment programme we will be introducing two new restaurants in the New Year with exciting new menus and service styles.

I am sorry that your stay did not meet up to the exceptional high standards that we have set ourselves and has been experienced by many of our other guests,

You made no mention of when you stayed and which group you stayed with but we would like the opportunity to discuss this with you, so that we can continue to improve our guests experience going forward.
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Los Angeles, California
Level 3 Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 30 October 2013

Sudbury House is a small hotel with a good car park. The atmosphere was business-like and efficient. The staff were friendly and helpful and made it a very pleasant place to stay. Our room was large and comfortable with an en suite bathroom and fast, free WiFi. Breakfast was buffet style with many choices and good hot coffee. The hotel is well-situated off the main road and our room was very quiet. We recommend this hotel and would stay here again.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank zoeAC2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sudbury H, Sales Manager at Sudbury House, responded to this review, 6 November 2013
Thank you for your fantastic review. We are delighted that you enjoyed your stay with us and hope that we will have the pleasure of your company next time you are visiting.

Kind Regards

Rachel
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Tarrington, United Kingdom
Level 6 Contributor
96 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 23 October 2013

Great room, great service, great food, breakfast excellent. Staff were so helpful. We thought the evening meal was expensive, but tasted lush. Only complaint is parking is up a fairly steep hill. Ideal for a weekend away, but there isn't anything in Farringdon to do

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank corben38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sudbury H, Sales Manager at Sudbury House, responded to this review, 24 October 2013
We are delighted that you enjoyed your stay with us and thank you for your comments and feedback which the team are delighted with.

We do have alternative car parking on a flat surface either in front of the hotel or in front of the Old House.

Faringdon is indeed a small market town with small independent shops and cafes but maybe next time you come you could explore the Cotswolds villages and towns, visit Blenheim Palace or the bustling city of Oxford or take a bracing walk up to the Folly Tower or White House Hill in Uffington.

I hope that we will have the pleasure of your company again soon,

Kind Regards

Rachel
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Portsmouth, England, United Kingdom
Level 4 Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 20 October 2013

Although Sudbury House itself is old and full of character, the hotel is a fairly new appendage at the back, so our first impression wsn't great. But the room was good, the large bed really comfortable and the breakfasts really good. All the staff were friendly and helpful. On our second night we dined in the restaurant, and I have to say that we had one of the best meals in a long time; everything beautifully cooked and presented. I had the duck breast and my wife had the lamb - both excellent. Faringdon itself will take you about 5 minutes to see everything it has to offer

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Colin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sudbury H, Sales Manager at Sudbury House, responded to this review, 24 October 2013
Thank you for taking the time to write a review and for your excellent feedback.

We are delighted that you enjoyed your stay with us and are especially pleased with the feedback on your evening meal because the Chefs and restaurant teams have been working exceptionally hard on new menus and service standards.

We hope that we will have the opportunity to see you again soon.

Kind Regards

Rachel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Poole, United Kingdom
Level 3 Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 9 October 2013

We stayed at this hotel on a weekend break 27/28th September 2013 with relations and had an excellent weekend.
The staff were realy friendly and helpful. Super breakfasts too.
Nothing was too much trouble, rooms very good also.
Location good on edge of village and local to nearby attactions.

Will definately be using this hotel again and will recommend to freinds

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 935IANG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sudbury H, Sales Manager at Sudbury House, responded to this review, 16 October 2013
Thank you for taking the time to share your experience at the Sudbury House and we of course are delighted that you enjoyed your stay with us.

We are indeed in a great location to explore the beautiful surrounding countryside of both Oxfordshire and Wiltshire and so close to the interesting Cotswolds towns and villages with their antique shops and cream teas.

We look forward to seeing you all again soon.

Rachel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stratford-upon-Avon, United Kingdom
Level 6 Contributor
391 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 232 helpful votes
Reviewed 6 October 2013

We went for afternoon tea on a Saturday afternoon at Sudbury House. It seems to be more of a conference/wedding venue. We were shown to the old part of the house for our afternoon tea by Andy who was very pleasant and had excellent customer service skills. It's a shame we were the only ones in the room at the time so although it may have lacked a bit of atmosphere the afternoon tea that was served more than made up for it. We had our sparkling wine to start with followed by finger sandwiches, scones and a variety of cakes all served on a long piece of slate. The food was excellent and plentiful and we were also offered top ups of tea and coffee if we wanted. Service was excellent and they were playing a very good, unobtrusive CD in the background.

  • Stayed September 2013, travelled as a couple
    • Service
Helpful?
Thank Anita1967
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sudbury H, Sales Manager at Sudbury House, responded to this review, 9 October 2013
We are so pleased that you enjoyed your afternoon tea with us and thank you for taking the time to write a review detailing your experiences.

Afternoon tea is a relatively new addition to our menus and we have been working hard to promote this to the local community which we hope in turn will result in more people coming and enjoying the same experience you have had but with more people in the restaurant to create a warmer atmosphere.

I hope that we will have the pleasure of your company again soon,

Kind Regards

Rachel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sudbury House

Property: Sudbury House
Address: Folly Hill | 56 London Street, Faringdon SN7 8AA, England
Region: United Kingdom > England > Oxfordshire > Faringdon
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Faringdon
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Sudbury House 4*
Number of rooms: 49
Official Description (provided by the hotel):
Once a fine Regency residence, the hotel is situated in the beautiful market town of Faringdon, close to Oxford, Shrivenham and Swindon. Surrounded by nine acres of landscaped gardens,Sudbury House can offer a quiet break away from it all, yet still being close to local businesses and towns,including RAF Brize Norton, Cranfield University and the Defence Academy.Close to the main Swindon to Oxford Road, the A420, the hotel is within easy access of the M4 and M40. Refurbished and redecorated completely in 2015, the Sudbury House is a great base for the Oxfordshire and Wiltshire counties. ... more   less 
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Also Known As:
Best Western Faringdon
Faringdon Best Western
Sudbury House Faringdon, Oxfordshire

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