firstly we walked through the door and there was a cup left on the scattered desk full of paper and such like. this was not a good first impression. the irish girl that checked us in was not very friendly and seemed like she didnt care we then was shown upto our room, there was a foul smell that seemed like it was coming from a radiator in the hallway, at first the room seemed nice but once we'd unpacked we realised it was nothing of the sort, the tv did not work, the kettle was dusty and had stagnent water in it, there was no hairdryer, i had to go back downstairs because nobody was answering the phone to ask for a hairdryer and for someone to fix the tv. there was nobody around apart from the said young girl having a cigarette out the back. she was apologetic and gave me a hairdryer and said she'll send someone up to fix the tv, this did not happen for a further two hours! in this time we'd showered (a dribble) and was ready to go downstairs for something to eat. we were suprisingly served at the bar by and then sat down by a lovely young gentleman who was very friendly and nothing seemed too much for him. the restaurant was ok, the atmosphere nothing too special but the food was lovely, that was unfortunately ruined by returning to the bar area to find two people arguing- the irish girl and an aussie guy, they realised we were there and stopped immediately, luckily enough for them it was not too busy. we returned to our room and had an ok night sleep. we arrived for bfast at 8.40 but we had no where to go, as the restaurant was not open, the aussie guy came out of the kitchen and said he'd let us in, we had a full english which was mediocre compared to the meal we'd had the night before but the guy was lovely couldnt fault him and the service we recieved. when we returned later that day we had a drink in the empty bar before returning to our room, the english girl who served us was a star, she made us feel welcome and talked about our day in ludlow, a nice genuine person. we had our second nights dinner which was also lovely and the service was good, it seemed busier and the atmosphere was better. i would not return to stay again but if were ever in the area we will certainly come for lunch. a couple of golden members of staff u have there, look after them! for some of them, id think again.
- Also Known As:
- The Crown At Hopton Cleobury Mortimer, Shropshire