Stayed here on a Monday and a Tuesday night. The room was lovely, clean and tidy and had everything I would expect. Also quiet. No complaints at all. In fact the whole place was clean and neat.
The staff were friendly, attentive and helpful from the moment we arrived. I know they read these reviews and try to put right any problems that occur (for example they now put on a food order the time it was taken so they can keep an eye on how long it takes). Nothing was too much trouble.
The food was also very enjoyable.
On the Wednesday morning the staff had changed shifts and a different team were working and it fell apart a little. At breakfast one of the team didn't seem organised and delivered tea to a newly seated couple, apologising for the wait, while we had to ask 3 times for ours. She may be new and still learning but the breakfast service was the only blot on an otherwise very enjoyable stay.
However I would certainly recommend this place as in general we had a lovely stay and it is very obvious the staff care and are working to resolve any problems that may occur. I wish them all the best. This a lovely location and worth a visit.
- Also Known As:
- The Crown At Hopton Cleobury Mortimer, Shropshire