Such potential, but sadly lacking any charisma. The "refurbishment" has robbed the dining areas of all character and is half-hearted. The sofas and carpets in the reception area are revoltingly grubby. The staff are well meaning and friendly, but lack any sort of professionalism and obviously lack training and have little pride in their work. The receptionist had to open an understairs cupboard to get to the printer, and as she went into the cupboard loudly declared that "it stinks in there", with no hint of embarrassment.
We were on a Mighty Deals voucher, with 2 nights B and B for £79. This was a fair price for what we got, and in no way "a deal". We were in room 23 in a separate building which appeared to be a converted new build semi - again, soulless and without charm. The paintwork was new but patchy and slapdash. The TV was a tiny old style portable that buzzed when it was on. Clean and functional. Usually we like to relax and "cosy up" in a hotel, enjoying the opportunity to read the papers etc. Here however, we spent as little time as possible in the hotel, although we did eat there on our first night as we arrived quite late. Ok food but over-priced, and charmless surroundings. Nearby Ludlow, Tenbury Wells and Bewdley have pubs and restaurants oozing with atmosphere and with much better food for lower prices. We particularly recommend the Mug House Inn, Bewdley for great food and real ales.
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- Also Known As:
- The Crown At Hopton Cleobury Mortimer, Shropshire