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“Excellent Hotel” 5 of 5 bubbles
Review of Premier Inn Oswestry Hotel

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Premier Inn Oswestry Hotel
Ranked #2 of 6 Hotels in Oswestry
Certificate of Excellence
Birmingham, United Kingdom
Level Contributor
92 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Excellent Hotel”
5 of 5 bubbles Reviewed 20 September 2013

Faultless Hotel was clean, and very quite at night over the three night stay.
Was not impressed with the breakfast at the restaurant next door, poor service, buffet items constantly empty! very poor value for the £8.25 charge and it seems to have serious management issues!

  • Stayed September 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Trickytwo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandy B, Manager at Premier Inn Oswestry Hotel, responded to this review, 27 September 2013
Thank you for your comments and feedback regarding your recent stay at Oswestry Premier Inn.
Excellent and faultless are great words for us to hear. Thank you.
I will pass on your feedback about the breakfasts to the General Manager of the restaurant.
We hope to see you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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523 reviews from our community

Traveller rating
    299
    157
    48
    15
    4
See reviews for
177
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63
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (68)
Date | Rating
  • English first
  • German first
  • Any
English first
Essex
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 16 September 2013

Travelling from the south of England to Wales, this Premier Inn provided an excellent stopping point on a Friday night. On the Friday, I received a phone call from the hotel asking if I needed help with directions or if I wanted a table booked in the restaurant. When we arrived, the guy on the desk was very friendly and welcoming and made sure we had everything we needed. We arrived in time to get a drink in the bar of the restaurant next door and, although it was very busy, the barman was doing his best to serve everyone, single-handed, and was polite and courteous at all times. At breakfast, our waitress was really friendly and helpful. The staff certainly make this place one of the best Premier Inns we've stayed at.

  • Stayed September 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Wayfarer01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandy B, Manager at Premier Inn Oswestry Hotel, responded to this review, 27 September 2013
Thank you for your great comments regarding your recent stay at Oswestry Premier Inn.
We are pleased that from before arrival to departure we gave you all you needed and with a smile.
We look forward to your next stay with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cardiff, United Kingdom
1 review
5 of 5 bubbles Reviewed 16 September 2013

When booking rooms at a premier inn always try on line first to get the best price on the day as prices vary day to day.if paying cash make sure you have picture I'd with you.also child friendly a go stay

  • Stayed September 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Simon V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandy B, Manager at Premier Inn Oswestry Hotel, responded to this review, 27 September 2013
Thank you for you comments regarding your recent stay at Oswestry Premier Inn.
We look forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
lanarkshire
Level Contributor
64 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 bubbles Reviewed 15 September 2013

Stayed here on 11/09 for 1 night on a business trip. Rooms are huge clean and tidy, staff are excellent and very willing to help in what way they could. My only problem was breakfast, was told breakfast was available from 6.30 and due to work commitments an early opening like this suited me to a tee. Got to restaurant 6.25 to find doors closed and not a sign of anyone waited until 6.40 but had to leave as I had an appointment so paid for a breakfast I did not receive as was promised an opening time which suited.

  • Stayed September 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank lainemd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandy B, Manager at Premier Inn Oswestry Hotel, responded to this review, 27 September 2013
Thank you very much for your comments and feedback regarding your recent stay at Oswestry Premier Inn.
Its great to know you found room and staff excellent. Please be assured I will pass on your comments regarding the breakfast situation to the General Manager of the restaurant.
We look forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
1 review
5 of 5 bubbles Reviewed 11 September 2013

Excellent staff, made the stay an absolute pleasure. Comfortable rooms as ever. Convenient location to reach. Attached restaurant good with attentive staff and very reasonably priced food. Will return when in the area next.

  • Stayed September 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JuanCarlosV2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandy B, Manager at Premier Inn Oswestry Hotel, responded to this review, 13 September 2013
Thank you for your lovely comments regarding your recent stay at Oswestry Premier Inn.
Its great to know we are getting it right for our guests.
We look forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Coventry
Level Contributor
48 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 1 September 2013

I regularly use Premier Inn and this is one the best of this budget chain I have used. It was completely full at the time we stayed.

Excellent large family room with bath/shower room. Everything is clean and well cared for. Beds on hard side but OK

We experienced a problem with plumbing that staff did best to fix quickly, kept us informed about progress and agreed an acceptable resolution with us - if a free room had been available a move would have been offered. The staff involved were courteous and professional at all times.

Neighbouring Table Table Inn offered fair priced, well cooked pub grub and breakfast. The hot breakfast is cooked to order (inc omeletes) with under 16 eating free; note unusually no COSTA Coffee available at breakfast. Breakfast and Evenings were very busy but 20mins wait for hot good food is worthwhile. Staff were very busy but always friendly and professional; bear with them.

Car parking is fine.

This Premier Inn is on the edge of an industrial estate and next to a main road, but relatively quiet - no problems with sleep.

I would be happy to return if in the area.

Room Tip: 102 is 1st floor over Reception which ensures quiet from below, but is next to where early morning d...
See more room tips
  • Stayed August 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank OnTheWayFromCoventry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandy B, Manager at Premier Inn Oswestry Hotel, responded to this review, 3 September 2013
Thank you for your comments regarding your recent stay at Oswestry Premier Inn.
We are pleased you found our hotel clean and well cared for as we take a pride in our property.
We are sorry that you experienced the plumbing problem, which has now been cured. Some things are out of our hands but we do everything we can to ensure our guests have minimal disruption during their stay.
We look forward to your next visit to us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Maldon, United Kingdom
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 31 August 2013

Stayed here on a Sunday night on a trip to Wales, received call from Sandy to make sure we could find the place OK and that we were OK, very nice touch. Once there, same nice welcome, a good start. Room was great, clean, comfy and had nice touches like two chairs (a certain other chain always have double rooms with only one chair which seems strange!), pleasant decor, plenty of places to hang clothes etc and a very comfy bed.
Overall, a very pleasant stay and got our week off in Wales to a great start, thanks guys!

  • Stayed August 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank JustinTL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandy B, Manager at Premier Inn Oswestry Hotel, responded to this review, 1 September 2013
Thank you very much for your great comments regarding your recent stay at Oswestry Premier Inn.
We like to look after our guests even before they come through the door. We are pleased that you found everthing in the hotel to your liking.
We look forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn Oswestry Hotel

Property: Premier Inn Oswestry Hotel
Address: Maesbury Road Industrial Estate | Maesbury Road Industrial Estate, Oswestry SY10 8NN, England
Region: United Kingdom > England > Shropshire > Oswestry
Amenities:
Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Oswestry
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Oswestry Hotel 3*
Number of rooms: 59
Official Description (provided by the hotel):
Perfectly positioned for exploring the historical market towns of Oswestry, Shrewsbury and Wrexham ... more   less 
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Also Known As:
Premier Inn Oswestry Hotel Oswestry
Premier Inn Oswestry Hotel Shropshire

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