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“Park House Hotel Shifnal telford.”
5 of 5 bubbles Review of Park House Hotel

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Park House Hotel
Ranked #2 of 4 Hotels in Shifnal
Telford, United Kingdom
Level Contributor
58 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 175 helpful votes
“Park House Hotel Shifnal telford.”
5 of 5 bubbles Reviewed 29 June 2014

A beautiful preserved 17th Century Hotel, stylish and luxurious with modern amenities, the service and food lives up to its reputation, I was invited to lunch on Saturday 7th June 2014 and certainly it provides the service that it advertises and on that lunch date there was a full complement of diners that day, the food was very satisfying and a good choice of wines to compliment the meal, very friendly and a warm atmosphere, an excellent and very efficient service and in quick time, considering that they were also catering for a 60th Wedding Anniversary at the same time with about 50 guests, the bar service was very good too and although there was a lot of people there, we had drinks within minutes. There is plenty of parking on site and lots of spaces even though there were lots of people. I would definitely recommend this hotel and if you don’t want to drive, the rail station is only 3 minutes walk to the hotel, the station is on the Shrewsbury to Birmingham New Street rail network line and the town is served by Arriva buses too also only 3 minutes walk from the bus stop.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank John R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
heritageproperties, General Manager at Park House Hotel, responded to this review, 8 July 2014
Dear Guest,

Many thanks for taking the time to write a review further to your recent visit.

Please be assured all your kind comments relating to the quality of food and service you received during your lunch will be forwarded onto the team. I am delighted you enjoyed the experience.

Hope to see at the Park House in the not too distant future

kind Regards


Richard Jones - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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514 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (105)
Date | Rating
  • English first
  • French first
  • Italian first
  • Russian first
  • Any
English first
Wem, United Kingdom
Level Contributor
114 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed 29 June 2014 via mobile

Stayed here overnight for a friends daughters wedding. The service during the wedding was very good, the food was brought out promptly to all tables,and nothing was too much trouble for the staff, service with a smile! The stairs in the main part of the hotel are uneven and creaky, emphasising how old the building is, giving you the oldy worldly feeling. Our room on the top floor was spacious, with a nice view over the front garden. The bathroom was slightly too small, but not really an issue.
Breakfast was very nice, and once again the staff were very attentive. Look no further than here for a place to stay in Shifnal.

Stayed June 2014, travelled with friends
Helpful?
Thank AdrianL66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
heritageproperties, General Manager at Park House Hotel, responded to this review, 1 July 2014
Dear Guest,

Thank you for taking the time to write a review further to your recent visit.

Delighted to see you enjoyed the experience of our AA rosette award winning Butlers Restaurant and the food and service provided. Please be assured your kind comments a will be relayed to all concerned.

We look forward to welcoming you back to the Park House in the not too distant future.

Kind Regards

Richard Jones - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Worksop, England, United Kingdom
Level Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 6 June 2014

Took my dad out for day and wanted somewhere to stay overnight. Booked 2 rooms. One for wife and I, other for dad. Stayed in cottages. Very comfortable and all we needed. Stay included dinner and breakfast. Food excellent with good choice. All staff were very friendly and helpful.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Simon C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
heritageproperties, General Manager at Park House Hotel, responded to this review, 12 June 2014
Dear Guest,

Thank you for taking the time to post a review further to your recent visit.

I am delighted to see you enjoyed your overnight stay with your wife and Dad. Please be assured your kind comments will be passed on to the team.

I look forward to welcoming you back to the Park House in the not too distant future when you next visit the area.

Kind Regards

Richard Jones - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wales UK
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 1 June 2014

My husband and I had an overnight stay with dinner, wine and b+b for £99, and found it to be of exceptional value.
Good points - Smooth and efficient check in and out. Very friendly and helpful staff, huge rooms with everything you could need, massive bed..! (My husband woke in the night and wondered where I was :) ) Lovely bar area and restaurant. Gorgeous food for both dinner and breakfast. Pleasant grounds and gardens. Good night's sleep (we were expecting noise from a wedding party, but none, and out of courtesy we were warned before we booked of the wedding.)
Bad points - Just one, Shower very slow more of a dribble (had we been staying longer we would have mentioned it but seeing as it was only one night we didn't bother).

We also took a walk into Shifnal for a couple of drinks, we found a couple of nice bars and the locals were really friendly and chatty.

We would most certainly come here again, and would definitely recommend this establishment to friends/relatives

Room Tip: We had room 39, second floor, quiet, front garden facing, would be happy with this room again.
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CathBWalesUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
heritageproperties, General Manager at Park House Hotel, responded to this review, 4 June 2014
Dear Guest

Thank you for taking the time to write a review further to your recent visit. We find the offer to be exceptional value for money and extremely popular with leisure guests and I am delighted you enjoyed the experience.

I am sorry to see you had issues with the shower, please be assured that will be looked into.

I look forward to welcoming you back to the Park House when you next visit the area.

Kind Regards

Richard Jones
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Telford, United Kingdom
1 review
5 of 5 bubbles Reviewed 1 June 2014

We recently celebrated our Ruby Wedding aniversary in the Wedgewood Suite at the Park House. We were really happy with the service we ricieved, nothing was too much trouble, and the staff looking after us were very attentive to our needs, polite and very proffesional. Thankyou to everyone invovled we had a super afternoon, as did all our guests, we will be definately recomending you to our friends well done all.

  • Stayed May 2014, travelled with family
    • Value
    • Service
Helpful?
Thank judylamb2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
heritageproperties, General Manager at Park House Hotel, responded to this review, 4 June 2014
Dear Guest

Thank you for all your kind comments further to your Ruby Wedding Anniversary at the hotel, I am delighted to see you had a day to remember and the food and service met your expectations!

Please be assured all your kind comments will be relayed to all the team.

I look forward to welcoming you back to the Park House in the not too distant future!

Kind Regards

Richard Jones - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham, United Kingdom
Level Contributor
224 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
4 of 5 bubbles Reviewed 31 May 2014

Two close friends got married here and we stayed at the wedding for the evening. I tried to get an early check in as it usually isn't until 3pm. The hotel couldn't confirm this which was a bit of a pain but we turned up early anyway and luckily enough could check in early and get changed in our room. The rooms were nice, just what we needed. Simple with a few nice touches. Filter coffee in the rooms and nice shampoos etc were lovely. A few things could have been improved like the backwards taps, the shower rail being loose and the shower fitting not having a front compartment. The rooms are all set within a maze of corridors in the hotel which make them quite tricky to find but once we had our bearings we managed. All staff that we came across were very polite and friendly and did everything they could to help us. The actual wedding/breakfast/party took place in a lovely room, which had toilets very nearby and outside areas close for guests to smoke. There were added extras such as flip flops/deodorant etc in the toilets which make a huge difference. The canapés and food served were all good and staff again did their best to accommodate needs. We had a separate breakfast room the next morning which was lovely as it gave people the chance to catch up and a good array of hot food and continental options were available with hot and cold drinks. Overall we we're very happy with the hotel and it's amenities and would be happy to visit there again should another friend choose it as a venue!

Room Tip: Ask for a room away form reception as noise travels very far!!
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  • Stayed May 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank JosieKirby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
heritageproperties, General Manager at Park House Hotel, responded to this review, 4 June 2014
Dear Guest

Thank you for taking the time to post a review further to your recent visit to your friends wedding.

Thank you for all your kind remarks regarding your experience, I will be sure to pass on your comments to all the team!

Please be assured your remarks regarding maintenance issue in your room will be rectified and future guests will benefit from your comments.

I do look forward to welcoming you back to the Park House in the not too distant future.

Kind Regards

Richard Jones
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Snowdonia National Park, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
1 of 5 bubbles Reviewed 13 May 2014

We stayed at the Park House last weekend for a friends 40th birthday party. On arrival it appeared grand and with promise. The receptionist was very helpful but thereafter it was downhill. The cottage room we stayed in was tired, not the cleanest, the plumbing was shocking and the shower terrible. The bed was clean and comfortable though.
We had a look round the gym and spa but it was very, very dated and the equipment rusty. We did not use it.
We met our friends in the bar at 6.30 and attempted to have a Bloody Mary, no tabasco or Worcester sauce made that impossiible though I was offered angostura bitters, No prossecco either.
After the party we had another drink in the bar, there was no room service for a light snack so we had crisps and some wedding cake left over from an earlier function ( the barman tried to assist).
Breakfast was a whole other experience. The 'continental' was laughable with mini croissants from 'lo cost' and baby bel cheeses and the offer of meats if requested!! The coffee was served in the smallest stainless steel teapot you have ever seen ( no cafetiere) The full English breakfast was described as coming with vine tomatoes ( translate to half a tomato). It was farcical truly. The brown or tomato sauce was served in a dish large enough to accommodate the whole room!! I could go on with my critique but it is probably kinder to sum up with the fact that it is most definitely NOT a 4 star experience, not even 2 star and the management or owner need to review the entire hotel. It is ghastly. We recommend you do not stay there unless you would like a laugh. In fact. we read the recent reviews and thought we had stayed somewhere else!!

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jo W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
heritageproperties, General Manager at Park House Hotel, responded to this review, 15 May 2014
Dear Guest,

I am sorry to learn that your recent stay with us did not meet with your expectations. It is our aim that guests leave having had a positive experience of both excellent service and food in our AA rosette awarded Butlers Restaurant and of our bedrooms and Leisure facilities. We take all customer feedback very seriously so please be assured your comments have been given due attention.

I do instil into both the reception team and management team to carry out courtesy checks of both the comfort of your bedroom and food and service provided in our restaurant from your arrival through to your departure and nothing adverse within the comments you make were bought to our attention. I am sorry you had issues with the cleanliness in you bedroom and I trust this was reported to reception for rectification.

Despite your disappointments, I do hope you enjoyed your friends 40th Birthday and if I can be of any assistance in the future please do not hesitate to contact us.

Regards

Richard Jones - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Park House Hotel

Property: Park House Hotel
Address: Park Street, Shifnal TF11 9BA, England
Region: United Kingdom > England > Shropshire > Shifnal
Amenities:
Swimming Pool
Hotel Style:
Ranked #2 of 4 Hotels in Shifnal
Price Range (Based on Average Rates): £
Hotel Class:4 star — Park House Hotel 4*
Number of rooms: 54
Reservation Options:
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Also Known As:
Park Hotel Shifnal
Park House Hotel Shropshire, UK - Shifnal

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