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“more of a two star hotel”
Review of Haughton Hall

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Haughton Hall
Ranked #1 of 4 Hotels in Shifnal
Chester, United Kingdom
Level 4 Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“more of a two star hotel”
Reviewed 1 April 2012

After seeing the very misleading modern view of this hotel on the internet, we were suprised to find that the hotel areas were very tired, the door to the hotel was shut (not very inviting) and then you needed to find the reception area!. We checked into our room which was at the far end of the hotel above the kitchen area with extraction fan, so a bit noisy and also the smell of cook breakfast in our bathrooom was not very good, the room was basic. Breakfast was split between two rooms and no one was on hand when we arrived, we were glared at by three waitresses before one of them decided to seat us and take our order for breakfast, there was a big queue at the buffet for hot breakfast and they had located a table right by, i felt very sorry for these people who had people standing over them. However we were very lucky to be seated by the window and breakfast was hot and tasty. We didnt use the leisure facilities but they look a bit old and the charge for a towel was unbelieve!, we have stayed at similar hotels and would not return to this one.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank deb r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
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  • Service
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Traveller tips help you choose the right room.   Room tips (180)
Date | Rating
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  • Italian first
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English first
Stafford, United Kingdom
Level 4 Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 27 March 2012

we brought a voucher through groupon. the entrance is lovely, very period. the history of the place is interesting. set on acres of land. spa is nice and small, have to book treatments in advance. staff could not be nicer, we had booked a twin room but they booked us into a double, there was no problem moving us to number 54 which was very big and cute at the same time. would go back again!

  • Stayed March 2012
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank Atashi23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stafford, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 March 2012

So my experience at haughton hall today....i had a groupon voucher

when i arrived i booked in and was friendly but then we were told our room number and were left to find it ourselves we were at the furthest point from the main hotel and my room had ladybirds on the windows, was cold, the toilet didnt flush and the bathroom door wouldnt shut.

leading up to going there today i rang a few times asking about the spa treatments prices etc and even asked when i booked in when they are available till and they told me til 8.30pm. so i went up to my room and rang the spa to book the treatments only to be told the treatment lady was not here today as she was in bristol and that she was fully booked tomorrow. they failed to inform me of this even when we checked in and asked, i was not happy as this is why we went there for the spa treatments.
i went down and complained and they didnt seem to want to do anything just repeating themselves saying theyve got a pool and its open. (if i just wanted a swim i would just go my local leisure centre)
they then said that they wont refund me as im a groupon voucher and offered nothing else just simply repeating they have a swimming pool.
the games room is in bad condition it smells, cold and badly equipped.

Room Tip: classic room is not what they show on the website at all!!!
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  • Stayed March 2012, travelled with friends
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank magicmonkey270
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 19 February 2012

I booked a double room with this hotel via 'booking.com' a present for my partner.
We arrived and the location was stunning to say the least.
We checked in to find our 'double' room was actually a family room (52) which I wasn't happy with.
We inspected the room only to find mould all around the flooring and exposed copper pipes. Our room was situated in a 'basement' type area that was dark and gloomy- definitely NOT was I was expecting to pay for.
I complained and asked to move rooms , the receptionist clearly stated that there was no other available rooms apart from one above the disco room, which she wouldn't reccomend as it was too noisy. But still offered it as an apology?!?!?
I asked to see the manager , this was not the room I chose & the building smelt everywhere of sweat.
After 20 mins of standing in reception we was told again by the receptionist that the manager was too busy so she could offer us 10% off our food later on that night. All the 'fafing' around I'd had enough and asked for a refund and went to the PARK SHIFTNAL where it was amazing! I highly reccomend it to anybody wanting a special night away.
This hotel should not advertise rooms when there are weddings and other functions present. They cannot attend guests! And rude receptionist too ... Never again!

  • Stayed February 2012
    • Value
    • Location
    • Rooms
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Helpful?
3 Thank Kita1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tamworth, England, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 February 2012

Booked through Groupon and then read reviews!! Was very apprehensive about what to expect. Was met by very pleasant staff on arrival. There was a wedding reception on but the staff were still very attentive to us. The room was lovely and clean and had a beautiful view. We hadn't pre-booked for an evening meal and unfortunately the restaurant was full. Decided not to have bar meal - and the reception staff were very accommodating in booking us a taxi to go into Shifnall for a chinese. (taxi price £3.50!!!) Breakfast was lovely and the staff very friendly. Paid the extra £15.00 for a late departure fee so we used the leisure facilities. Again - everything was clean and staff friendly. Didnt realise there would be shower facilities there with toiletires and hairdryers etc. All in all my partner and I had a lovely time and would go back again.

Room Tip: Room 10 - was clean and spacious. - Lovely view of the grounds
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  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alison P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham, United Kingdom
Level 3 Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 19 February 2012

Booked via groupon. Upgraded room for £10. Fantastic room with massive sumptuous bed. Massive ensuite. Would definitely stay again. Breakfast superb. Gym and pool very good. Would recommend but suggest upgrading looking at other reviews. Excellent value for what we paid.

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stephen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham, United Kingdom
Level 3 Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 12 February 2012

The grounds are nice, breakfast was great and the leisure centre was lovely although the sauna was not working when we were there. The staff were all pleasant.

However we went on groupon and like bushy_82 were stuck in the furthest annexe where the rooms had a distinctly `jaded` feel about them. The large, mostly unused dining room for the evening meal was not warm - we turned the radiator on and got them to close the curtains which helped, but then all three couples waited 30 mins for any warm food to arrive while the staff beetled through the dining room with food for something else. All felt rather strange.. especially with the prices charged..

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank bob s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Haughton Hall

Property: Haughton Hall
Address: Haughton Hall Haughton Lane, Shifnal TF11 8HG, England
Region: United Kingdom > England > Shropshire > Shifnal
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #1 of 4 Hotels in Shifnal
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Haughton Hall 3.5*
Number of rooms: 37
Official Description (provided by the hotel):
Situated in the quiet beauty of rural Shropshire, dating from 1718, Haughton Hall has been decorated with timeless style and situated in 35 acres of gardens, woodlands and boasts a lake. An ideal wedding venue location, our relaxing accommodation, spacious public rooms, intimate bar and elegant restaurant create an atmosphere of refined comfort second to none. Haughton Hall enjoys a well stocked coarse fishing pool, and an outdoor tennis court. These are just a few more of the facilities available to you. A weekend break at Haughton Hall offers you the perfect retreat break and the ideal location to immerse yourself in the tranquil and peaceful surroundings of beautiful Shropshire. When staying as our guest at Haughton Hall, you can also enjoy full use of our Leisure Facilities free of charge. Our leisure club has a delightful Swimming Pool, Jacuzzi, Sauna, Steam Room and Multi Gym. Open first thing in the morning it is perfect for a refreshing swim before you start your day or a great stress buster after a busy day. We look forward to welcoming you Nicola Mason - Hotel Manager ... more   less 
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Also Known As:
Haughton Hall Shifnal
Haughton Hall Hotel Shifnal
Haughton Hall Shropshire, UK - Shifnal

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