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“Lovely stay”

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Best Western Walton Park Hotel
Ranked #1 of 2 Hotels in Clevedon
Oxford
Level 5 Contributor
65 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“Lovely stay”
Reviewed 24 April 2014

We had a three night break, and couldn't fault our stay, the room was clean and warm, the sea view was wonderful, the staff were very friendly and efficient, nothing was too much bother for them, and the bath towels were huge and soft, and changed every day and the complimentary items were topped up every day, our table in the dining room overlooked the sea, everything was perfect.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tria723
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LatonaLeisureGroup, Guest Relations Manager at Best Western Walton Park Hotel, responded to this review, 29 April 2014
Dear Tria7223

Thank you for your review. I was very pleased to read that you thoroughly enjoyed your three night break with us and found our hotel and staff welcoming, friendly and helpful throughout. It is always our pleasure to help make our guests stay as enjoyable as possible and I will be sure to share your review with the dedicated management and staff at the hotel.

Thank you for choosing the Walton Park Hotel, we do hope we have the pleasure in welcoming you back again soon. Should you require accommodation in the area at any future point please do not hesitate to contact the hotel directly or via our website as we would personally like to assist with your next reservation.

Kindest regards
Guest Relations Manager
Walton Park Hotel
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1,064 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (384)
Date | Rating
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English first
Sutton Coldfield, United Kingdom
Level 6 Contributor
136 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 21 April 2014

Stayed for 1 night in room 208 which was a superior seaview room, check in was fast and easy. Room was on lower floors and because hotel is extremely old smelt a little musty, however arrived at room to be impressed. Had a super king size bed in a very large room with an amazing full seaview, didn't have dinner at hotel but had breakfast which was typical hotel buffet with everything you would expect. Tried to get a drink from hotel bar at 5pm but was told it wasn't open and didn't offer to get me a drink which I thought wasn't great considering it was a 3 star hotel. Lounge area of hotel has amazing views over the sea but is in need of modernisation with furniture you would expect to see in an old peoples home. This hotel is in a lovely location overlooking the sea with a nice outdoor area to sit and admire the views, has ample free parking and staff were all very friendly, particularly the lady on reception who checked us in and out. Don't expect modern and up to date at this hotel, expect slightly tired but very nice. I would recommend this hotel to anyone who is looking to stay in the area or close to Weston Super Mare and I would definitely stay again with no hesitation.

Room Tip: Must have a seaview room otherwise you will be facing a road and have no view.
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Matt C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LatonaLeisureGroup, Guest Relations Manager at Best Western Walton Park Hotel, responded to this review, 22 April 2014
Dear Matt Q

Thank you for your review. I was very pleased to read that you enjoyed your stay with us and found our hotel and staff welcoming, friendly and helpful throughout and that you took the opportunity to experience breakfast overlooking the estuary and beyond.

We are indeed very lucky to occupy such a wonderful Cliffside location and as I am sure you are aware the hotel is currently undergoing an extensive refurbishment which will see our guestrooms and public areas revitalised with new furnishings and fabrics, along with a new Terrace Bar and Bistro offering spectacular views out across the Bristol Channel. The refurbishment will encompass a contemporary aesthetic bringing together modern lines with Victorian grandeur and we are certain this will only add to our guests’ enjoyment and experience.

Thank you for choosing the Walton Park Hotel, we do look forward to welcoming you back again soon. Should you require a future booking please do not hesitate to contact the hotel directly or via our website as we would like to personally assist you with your next reservation.

Kind regards
Guest Relations Manager
Walton Park Hotel
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Bath, United Kingdom
2 reviews
Reviewed 21 April 2014

My daughter chose this hotel for her wedding which happened last week and it was a perfect choice..The hotel is not the most glamorous or smartest she could have chosen but out of all the venues she visited this was place that was most willing to cater to her and her husbands wishes. It felt like quality service was their main priority not cashing i in on a young couples dreams.
Their organisation was seamless despite many changes that we made to our plans. All of the staff from the manager through to the young waiting staff were the most professional I have come across. Marie coped calmly and patiently with me, the ever-so slightly neurotic mother of the bride and the whole stay was better than we could have anticipated. The lovely rooms and fantastic breakfast topped off a truly wonderful weekend.

Room Tip: make sure you opt to include breakfast.
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kay w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LatonaLeisureGroup, Guest Relations Manager at Best Western Walton Park Hotel, responded to this review, 22 April 2014
Dear kay w

Thank you for your review. I was delighted to read that your daughter chose our hotel for her wedding day and that you both found it the ‘perfect choice’ and that you enjoyed a ‘truly wonderful weekend’. The dedicated team at the hotel strive to make every event as individual and as memorable as possible and it is always a pleasure to read when a wedding couple and their guests experience has been enhanced by the commitment and dedication of our staff and management. I will be sure to pass on your comments and I know Marie and her team will be very pleased to read them.

Thank you for choosing the Walton Park Hotel to celebrate such a special occasion, we look forward to welcoming you back again soon.

Kindest regards
Guest Relations Manager
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Bath, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 April 2014

We got married here on Saturday 12th April and it was an amazing day, not only because of the year and half of planning but mainly from all the hotel staff that helped us every way possible.

Marie in charge of our wedding was a god send, nothing was ever a problem for her to sort out, they even put the wedding bows onto cars for us to save us from worrying. The food was superb, service was amazing and the staff were so polite. Dennis was also another member of staff was an amazing help, he was very kind and helpful, always asking if we need help with anything, again no job was to big. Paddy was our master of ceremonies and was absolutely brilliant, very calming and he clearly knew what he was doing. The waiter service during the wedding breakfast was so professional and they were all so polite. The rooms were decorated perfectly and looked amazing.

The hotel looks beautiful and is being decorated. the new bar looks incredible and there is a beautiful wooden floor in the corridor. The ceremony and reception rooms were both huge due to the hotel being older and guests commented on how beautiful and light there were.

The bedrooms have the most comfortable beds I have ever slept in and if you do book a room in this hotel make sure you get a sea view, you wont regret it. The rooms are again really big and decorated beautifully to fit in with the hotel and its surroundings, very classic. And if you do stay, have breakfast, there is anything and everything to choose from including a full English and continental.

All in all I would recommend any couple to get married here. We will be returning for our 1 year anniversary.

Charlotte and Jason x x

Room Tip: Ask for one with a view of the channel, lovely views in the morning.
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Charlotte P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LatonaLeisureGroup, Guest Relations Manager at Best Western Walton Park Hotel, responded to this review, 22 April 2014
Dear Charlotte & Jason

Thank you for your review. I was delighted to read that you chose our hotel for your special day and that the dedicated management team and event staff helped make it a day to truly remember. I will be sure to pass on your comments to Marie and her team and I know they will all be very pleased to read that they could help make your day so memorable and enjoyable.

Thank you for choosing the Walton Park Hotel, we look forward to welcoming you back for your first anniversary, if not before. We wish you both all the very best for your future together.

Kindest regards
Guest Relations Manager
Walton Park Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Carmarthen, United Kingdom
Level 5 Contributor
57 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 15 April 2014

Very good traditional sea side hotel-steeped in history. Little bit tired but recent refurbishments-lounge bar and new wood floors in the ground floor passages are very good. Room very comfortable-décor average but fully acceptable. - meals high quality and very friendly bar and dining room staff.Excellent restaurant -get a table by the windows for channel views.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western GB

Helpful?
Thank 602WRD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LatonaLeisureGroup, Guest Relations Manager at Best Western Walton Park Hotel, responded to this review, 22 April 2014
Dear 602WRD

Thank you for your review. I was delighted to read that you choose our hotel for a fourth time and that you found our staff welcoming, friendly and helpful throughout. I was also pleased to read that you found the newly refurbished Terrace Bar to your liking, our extensive refurbishment is on-going and when you next visit your experience will be enhanced yet again.

Thank you for choosing the Walton Park Hotel, we do look forward to welcoming you back again soon.

Best regards
Guest Relations Manager
Walton Park Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Plymouth, United Kingdom
Level 6 Contributor
318 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 317 helpful votes
Reviewed 9 April 2014 via mobile

We spent one night here, booked last minute so didn't have a room with any view, which was a shame. There is free parking and the hotel is in a lovely cliff top position overlooking the Severn estuary. The building is old and could do with a re vamp both inside and out. The staff were very nice and accommodating and the bedroom warm, clean, with complimentary toiletries, tea and coffee making facilities and bottled water. We did have to take care though when showering or running the hot tap as the water was scalding hot. Being an old hotel the floorboards were creaky and for some reason people were on the move before 7 am which disturbed us. The breakfast was only ok and not cheap - we were charged £13 each. The bacon was hard, as were the fried eggs and the scrambled eggs could be cut with a knife! I think as there were so few people there and possibly reps leaving early, the breakfast food had been out some time. The bonus, I thought was the free wifi in every room. The problem was, it was so intermittent it caused more frustration than if we didn't have it at all. The signal just died when you were in the middle of something!
On saying this we may return here if we need another stop in Clevedon.

Stayed April 2014, travelled as a couple
Helpful?
Thank Lindylou146
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LatonaLeisureGroup, Guest Relations Manager at Best Western Walton Park Hotel, responded to this review, 14 April 2014
Dear Lindylou 146

Thank you for your review. I was very pleased to read that you enjoyed the hotels location and found your allocated guest room was enhanced with the complimentary items available. I will be sure to pass on your kind comments to all the staff at the hotel.

I would just like to thank you for your valued feedback and assure that we take all guest comments very seriously indeed, so that we may maintain and improve the standards and services we offer. I would like to assure you that your feedback will be discussed with the management team at the hotel to ensure all guests a comfortable and enjoyable stay.

The hotel is currently undergoing some refurbishment and we are sure that when complete our guests experience will be further enhanced. We are also updating our complimentary guest wifi service and this should be completed very soon and will enable all guests an extremely reliable connection with faster speeds.

Thank you for choosing the Walton Park Hotel, we hope to have the pleasure in welcoming you back again soon. Should you require accommodation in the area at any future point please do not hesitate to contact the hotel directly or via our website as we would very much like to personally assist you with any future bookings.

Kind regards
Guest Relations Manager
Walton Park Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Walton Park Hotel

Property: Best Western Walton Park Hotel
Address: Wellington Terrace, Clevedon BS21 7BL, England
Region: United Kingdom > England > Somerset > Clevedon
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Clevedon
Price Range (Based on Average Rates): £
Hotel Class:3 star — Best Western Walton Park Hotel 3*
Number of rooms: 45
Official Description (provided by the hotel):
The Walton Park occupies a stunning cliff top location and is charmingly nestled in two acres of landscaped gardens overlooking the Severn Estuary and Welsh Hills. Originally built in the late 19th century, the Walton Park has been sympathetically restored and has now developed into Clevedon's Premier Hotel. Guests can wine and dine in the Victorian splendour of the award-winning Somerset Restaurant and enjoy the breathtaking sunsets over the Celtic coastline. The spacious, lavishly equipped bedrooms, the majority with magnificent views over the Bristol Channel, are individually designed and furnished to a high standard and all complete with freeview colour TV, and complimentary WiFi. ... more   less 
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Also Known As:
Best Western Clevedon
Clevedon Best Western
Best Western Walton Park Hotel Clevedon, Somerset

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