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Best Western Walton Park Hotel
Ranked #1 of 2 Hotels in Clevedon
Reviewed 29 April 2014

Stayed here for 1 night last week in a superior room during a break to Bristol. Although the interior of the hotel is tired in places, it did have a nice atmosphere and the old fashioned lift was very quirky, the room was a good size with a big comfortable bed. The stay was for a special occasion which I specified on booking.com and requested an extra nice room. The room was on the first floor above the restaurant so the smells of cooking were quite strong and the view wasn't great as there was a large facade outside the window blocking the sea view. We didn't eat in the hotel as we thought the price of breakfast at £10 was expensive. We went into clevedon to eat in the evening and had a superb meal at an Italian restaurant and clevedon is a nice town.
We did enjoy our stay and would stay here again but maybe request a room on the floor above next time.

Room Tip: Request one on highest floor views are better and quieter.
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  • Stayed: April 2014, travelled as a couple
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1  Thank HolidaykingEngland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LatonaLeisureGroup, Guest Relations Manager at Best Western Walton Park Hotel, responded to this reviewResponded 30 April 2014

Dear HolidaykingEngland

Thank you for your review. I was very pleased to read that you enjoyed your one night stay with us and that you will be returning for a future stay. Your feedback is very important to us and will be used to help us maintain and improve our standards and services for all our guests to enjoy.

Thank you for choosing the Walton Park Hotel, we look forward to welcoming you back again soon.

Kind regards
Guest Relations Manager
Walton Park Hotel

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720 - 726 of 1,107 reviews

Reviewed 28 April 2014

This was the second time I have eaten at this hotel, more recently as a guest at a wedding. The food did not disappoint, in fact it was fantastic – with the entire WOW factor, really wonderful. I understand the Head Chef & Sous Chef ares father and son – thank you for the lovely food / day and I can’t wait to return.

  • Stayed: April 2014, travelled solo
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Thank Delma M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LatonaLeisureGroup, Guest Relations Manager at Best Western Walton Park Hotel, responded to this reviewResponded 29 April 2014

Dear Delma M

Thank you for your review. I was delighted to read that you once again enjoyed your dining experience at our hotel. The whole management team at the hotel pride themselves on the level of quality and service they provide and it is always a pleasure to read when returning guests’ expectations have been exceeded. I will be sure to share your comments with all concerned and I know they will all be very pleased to read them.

Thank you for choosing the Walton Park Hotel, we do look forward to welcoming you back again very soon.

Kind regards
Guest Relations Manager
Walton Park Hotel

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Reviewed 25 April 2014

I used to work here when I was (much!!) younger and it was interesting to go back. We had a room with a sea view. The room was spacious and from the looks of it reasonably recently refurbished. The bath room was clean and the Bath/shower was superb. Very clean and very quiet. One thing though, which brought back memories, was the squeaky floor boards everywhere.
The old lift with the opening gates is still there. Love it.

Staff were super friendly and very helpful.
The bar is in the process of being refurbished and is looking great. There is a small carpark to the side that can get very busy if there is a function on so you may have to park on the road if there is space.

Room Tip: It's worth paying a little extra for a sea view.
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  • Stayed: April 2014, travelled as a couple
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Thank CarolineSc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LatonaLeisureGroup, Guest Relations Manager at Best Western Walton Park Hotel, responded to this reviewResponded 29 April 2014

Dear CarolineSc

Thank you for your review. I was delighted to read that you enjoyed revisiting our hotel and that you thoroughly enjoyed the experience.

The hotel is currently undergoing some refurbishment which will add a modern and contemporary aesthetic to the period charm and original character of our Victorian property. The new Terrace bar will have magnificent views out across the water and the external gardens and grounds will be rejuvenated and offer a peaceful and relaxing area to sit and relax.

Thank you for choosing the Walton Park Hotel, we do hope you will return again soon to experience our hotel and we can assure you of the warmest of welcomes in perfect surroundings.

Kindest regards
Guest Relations Manager
Walton Park Hotel

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Reviewed 24 April 2014

We had a three night break, and couldn't fault our stay, the room was clean and warm, the sea view was wonderful, the staff were very friendly and efficient, nothing was too much bother for them, and the bath towels were huge and soft, and changed every day and the complimentary items were topped up every day, our table in the dining room overlooked the sea, everything was perfect.

  • Stayed: April 2014, travelled as a couple
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Thank Tria723
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LatonaLeisureGroup, Guest Relations Manager at Best Western Walton Park Hotel, responded to this reviewResponded 29 April 2014

Dear Tria7223

Thank you for your review. I was very pleased to read that you thoroughly enjoyed your three night break with us and found our hotel and staff welcoming, friendly and helpful throughout. It is always our pleasure to help make our guests stay as enjoyable as possible and I will be sure to share your review with the dedicated management and staff at the hotel.

Thank you for choosing the Walton Park Hotel, we do hope we have the pleasure in welcoming you back again soon. Should you require accommodation in the area at any future point please do not hesitate to contact the hotel directly or via our website as we would personally like to assist with your next reservation.

Kindest regards
Guest Relations Manager
Walton Park Hotel

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Reviewed 23 April 2014

  • Stayed: April 2014, travelled as a couple
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Review collected in partnership with Best Western GB
Thank 846janetp
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
LatonaLeisureGroup, Guest Relations Manager at Best Western Walton Park Hotel, responded to this reviewResponded 29 April 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 21 April 2014

Stayed for 1 night in room 208 which was a superior seaview room, check in was fast and easy. Room was on lower floors and because hotel is extremely old smelt a little musty, however arrived at room to be impressed. Had a super king size bed in a very large room with an amazing full seaview, didn't have dinner at hotel but had breakfast which was typical hotel buffet with everything you would expect. Tried to get a drink from hotel bar at 5pm but was told it wasn't open and didn't offer to get me a drink which I thought wasn't great considering it was a 3 star hotel. Lounge area of hotel has amazing views over the sea but is in need of modernisation with furniture you would expect to see in an old peoples home. This hotel is in a lovely location overlooking the sea with a nice outdoor area to sit and admire the views, has ample free parking and staff were all very friendly, particularly the lady on reception who checked us in and out. Don't expect modern and up to date at this hotel, expect slightly tired but very nice. I would recommend this hotel to anyone who is looking to stay in the area or close to Weston Super Mare and I would definitely stay again with no hesitation.

Room Tip: Must have a seaview room otherwise you will be facing a road and have no view.
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  • Stayed: April 2014, travelled as a couple
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Thank Matt C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LatonaLeisureGroup, Guest Relations Manager at Best Western Walton Park Hotel, responded to this reviewResponded 22 April 2014

Dear Matt Q

Thank you for your review. I was very pleased to read that you enjoyed your stay with us and found our hotel and staff welcoming, friendly and helpful throughout and that you took the opportunity to experience breakfast overlooking the estuary and beyond.

We are indeed very lucky to occupy such a wonderful Cliffside location and as I am sure you are aware the hotel is currently undergoing an extensive refurbishment which will see our guestrooms and public areas revitalised with new furnishings and fabrics, along with a new Terrace Bar and Bistro offering spectacular views out across the Bristol Channel. The refurbishment will encompass a contemporary aesthetic bringing together modern lines with Victorian grandeur and we are certain this will only add to our guests’ enjoyment and experience.

Thank you for choosing the Walton Park Hotel, we do look forward to welcoming you back again soon. Should you require a future booking please do not hesitate to contact the hotel directly or via our website as we would like to personally assist you with your next reservation.

Kind regards
Guest Relations Manager
Walton Park Hotel

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Reviewed 21 April 2014

My daughter chose this hotel for her wedding which happened last week and it was a perfect choice..The hotel is not the most glamorous or smartest she could have chosen but out of all the venues she visited this was place that was most willing to cater to her and her husbands wishes. It felt like quality service was their main priority not cashing i in on a young couples dreams.
Their organisation was seamless despite many changes that we made to our plans. All of the staff from the manager through to the young waiting staff were the most professional I have come across. Marie coped calmly and patiently with me, the ever-so slightly neurotic mother of the bride and the whole stay was better than we could have anticipated. The lovely rooms and fantastic breakfast topped off a truly wonderful weekend.

Room Tip: make sure you opt to include breakfast.
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  • Stayed: April 2014, travelled with family
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Thank kay w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LatonaLeisureGroup, Guest Relations Manager at Best Western Walton Park Hotel, responded to this reviewResponded 22 April 2014

Dear kay w

Thank you for your review. I was delighted to read that your daughter chose our hotel for her wedding day and that you both found it the ‘perfect choice’ and that you enjoyed a ‘truly wonderful weekend’. The dedicated team at the hotel strive to make every event as individual and as memorable as possible and it is always a pleasure to read when a wedding couple and their guests experience has been enhanced by the commitment and dedication of our staff and management. I will be sure to pass on your comments and I know Marie and her team will be very pleased to read them.

Thank you for choosing the Walton Park Hotel to celebrate such a special occasion, we look forward to welcoming you back again soon.

Kindest regards
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Walton Park Hotel

Address: Wellington Terrace, Clevedon BS21 7BL, England
Region: United Kingdom > England > Somerset > Clevedon
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Clevedon
Price Range: £51 - £88 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Walton Park Hotel 3*
Number of rooms: 45
Official Description (provided by the hotel):
The Walton Park occupies a stunning cliff top location and is charmingly nestled in two acres of landscaped gardens overlooking the Severn Estuary and Welsh Hills. Originally built in the late 19th century, the Walton Park has been sympathetically restored and has now developed into Clevedon's Premier Hotel. Guests can wine and dine in the Victorian splendour of the award-winning Somerset Restaurant and enjoy the breathtaking sunsets over the Celtic coastline. The spacious, lavishly equipped bedrooms, the majority with magnificent views over the Bristol Channel, are individually designed and furnished to a high standard and all complete with freeview colour TV, and complimentary WiFi. ... more   less 
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Also Known As:
Best Western Clevedon
Clevedon Best Western
Best Western Walton Park Hotel Clevedon, Somerset

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