We have been coming to the George Inn for the past few years and have always found the atmosphere very welcoming Our recent visit to the George recently at lunch time we had noticed that it had changed ownership. The pub has seen a minor refurbishment which was greatly needed. However it lacked the atmosphere of an old English pub There was no interaction between the landlord & landlady and customers seemed to be a inconvenience to them. We never came to the George for the food, we came for the atmosphere of and old English pub in rural Somerset. The new owners have to learn to be more customer orientated. This pub has so much potential and is situated in an area of outstanding beauty but if you are on Exmoor on holiday there are better places to visit, hopefully the owners will read this report and improve their customer service, may be we will visit the George again.
We in Britain want to support our traditional pubs but some landlords/ landladies do not understand customer serviceMore
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