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“Jolly good...now called Mortimers”
Review of Lewis's Tea Room

Lewis's Tea Room
Ranked #2 of 2 Coffee & Tea in Dulverton
Restaurant details
Reviewed 17 August 2013

Super food. They claim to specialise in Rarebits, so we tried these and an Eggs Benedict. The Rarebits (cheese & tomato and stilton/mushroom) were great. Generously sized, high quality ingredients and preparation. The Hollandaise sauce of the Benedict was quite right, imho.

The selection of cakes is magnificent. I had the treacle tart served with a mound of cream. Delicious and all the better for not being overly sweet.

The Cappuccino's we had would have benefited from more coffee content...but that's a common failing in UK.

Overall, strongly recommended. We'd certainly return!

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Thank xk140fhc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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8 - 12 of 25 reviews

Reviewed 13 August 2013 via mobile

This is a lovely, charming bistro that now goes by the name of 'mortimers', the owners family name, adding to the charm that its a small family run restaurant. It is one of my favourite places to go when I visit this lovely little village, the food is outstanding and well worth the wait! Yes, sometimes you do have to wait a while, but I appreciate the fact that everything is made from fresh and I've been informed there is only one chef (amazing! How does he do it all?!) the staff are always friendly and if it is quiet they are always willing to talk to you more in depth, asking what you're plans for the day are etc, you'd dont often get that kind of hospitality and genuine friendliness anymore! I could not disagree more with the negative reviews about this place, if you want wholesome, rustic, country food this is the place to go!

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Thank FranDallas95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 August 2013

We parked in an hour's parking place in Dulverton yesterday. After walking around this picturesque bustling little town and with 3/4 of an hour to spare we thought we would have a quick lunch - nothing too fancy - just coffee and a sandwich, maybe cake. Saw Mortimers which looked really welcoming, went in and found a table.
There were quite a few people in already - mainly with drinks but no food. We had plenty of time to study the menu because it took 20 minutes before our order was taken, in between times a couple had walked in, sat down and left with minimal acknowledgement of their presence. The menu has a good choice of salads, paninis, rarebits and light bites such as teacakes and sausage rolls, plus a very nice display of cakes. Our drinks arrived about 10 minutes later but no mention of food - we had only ordered a panini, teacake and piece of cake so nothing too time consuming to prepare - only toasting required!. Food was slowly appearing plate by plate for other diners but I heard no apologies for the delay - they had all had been there since before we arrived and we were now approaching 40 minutes waiting time.
Our parking time expired and my partner had move the car. Our food arrived about 5 minutes after he left - still no apologies for the time it had taken. Fortunately it was just about warm when he arrived back 10 minutes later. By this time the waiter was advising new customers that there were delays in providing food so they were at least forewarned.
What we had was very nice and probably worth the odd £14 it cost. But the delay, with no acknowledgement or apology, was bordering on the ridiculous. I had thought that our visit was an aberration, maybe a sudden unavoidable staff shortage, but reading through the reviews it seems more par for the course. So visit by all means but be aware of the potential timings and plan accordingly. To the management and staff I would say a little forewarning and an apology for lengthy delays should be a natural part of your customer service.

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1  Thank HeatherC064
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 August 2013

We decided to go back to this restaurant as we had been before and quite liked it. This visit couldn't even be compared to our last visit. When we arrived their was a family of five who were waiting for other family members to arrive. Halfway through ordering our food, the rest of the other party arrived. Our food order consisted of a cheese scone and butter and a cheese platter so no cooking. We had to wait for around three quarters of an hour while the then party of nine had their food cooked. Surely it would have been better to serve us and get one order out of the way. Bearing in mind it was a couple of pots of chutney three wedges of cheese a couple of lettuce leaves and bread. Plus one scone. Such a shame I wouldn't go back.

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1  Thank rat l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 July 2013

Spent a week around Dulverton we visited most of the tea rooms in the village - including Mortimers - aparently Mr Mortimer has owned for many years, but has only recently changed the name of the establishment to his own.
Menu was varied with a variety of Rarebits a feature as well as the usual panini/cream tea/light lunch etc
Standard of food was actually good - we ordered the Bacon & Chicken Salad, the Chacutterie Platter, Paninis and Cheesy Chips and some cake .. all were good standard if a little over priced (£8 for the salad, £6 for the panini and £10 for the platter (not good value in particular).
The meal however was spoilt totally by the lack of attentive and professional staff ... long delays at all stages ... other tea rooms can manage a freindly smile and even a chat, which is why they will get the repeat business rather than Mortimers that had no owner visible and the few staff who were on show were disinterested and were feeding their own children rather than getting your bill!

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Thank Paul H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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