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“Not so great Tapas....”
Review of The Old Bath Arms

The Old Bath Arms
Ranked #5 of 98 Restaurants in Frome
Certificate of Excellence
Dining options: Breakfast, After-hours, Delivery, Reservations
Restaurant details
Dining options: Breakfast, After-hours, Delivery, Reservations
Swindon, United Kingdom
Level Contributor
81 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 86 helpful votes
“Not so great Tapas....”
Reviewed 12 April 2014

Having eaten at a fantastic Tapas bar in the past, we thought we would try more of the same at the Bath Arms......
Unfortunately this was not the case and certainly NOT tapas!
Although the staff were 5* and very friendly the food left a lot to be desired.
The prawns tasted like they hadn't been cooked from fresh, the potato bravas were just roast potatoes with a spicy tomato sauce dumped on the top and the croquette potato was just bland and tasteless.

The people on the table next to us ordered the pizza which looked really nice and we left thinking we should have had that instead!

We went here for drinks separately which was a totally different matter and was well worth the visit.

  • Visited April 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Robert c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richard F, Owner at The Old Bath Arms, responded to this review, 15 April 2014
Hello,

I am so sorry to hear this! Our Tapas are normally outstanding, i jumped straight into the kitchen and went to find out what had gone wrong! The chefs acknowledge they took the eye off the ball and are devastated. They are very committed and professional and have put steps in place to make sure that it does not happen again!

I have reminded our kitchen team the importance of consistency and total dedication to how we built our business by continually striving to create the ultimate dining experience!

Sometime we as a team do get it wrong and this time we did. I apologize for this. Our new Spring/Summer menu has just been completed and there are some amazing new Tapas and Street food we are launching on the menu!

Please, please please contact me Richard directly when you are in the area again 01373465045 and let me personally meet you to assure you that our Tapas will be right for you on the next occasion!

Plus i will replace the Tapas free that you did not enjoy!

Kind Regards, Richard!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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378 reviews from our community

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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • Spanish first
  • Any
English first
Level Contributor
13 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“Great pizza!”
Reviewed 10 April 2014 via mobile

Me & my other half were staying in Frome and walked past & liked the look of the place (cosy pub/eatery). I had a Spanish-meat pizza and my other half had the veggie lasagne. Absolutely fantastic pizza - best I've had in quite a while. Loaded with toppings, but not OTT. The lasagne was tasty, creamy and packed with tasty veg. The triple-cooked chips were great too! Well worth a visit for pub-grub done well.

Visited April 2014
Helpful?
Thank Dan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frome, United Kingdom
1 review
“its the place to be for eating or just for fun in the bar young or old”
Reviewed 8 April 2014 via mobile

We use the old bath arms a lot now we have eaten in all the restaurants in and around frome and this is the best by far it is friendly with polite staff.you dont wait long for your food and it turns up hot.They also have a large range of real ales and ciders

Visited April 2014
Helpful?
Thank ade s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frome, United Kingdom
1 review
“Great host, fun and friendly staff absolutely fabulous food”
Reviewed 1 April 2014

We visit the bath arms on a regular basis and can honestly say that the food is to die for we've had most of the menu and everything is so yummy. The host rich and kath make you feel at home and are too of the best host we have come across. The bar staff and waiting staff are worth there wait in gold what a team they all are nothing is too much trouble for any of them. I highly recommend you trying the Sunday roast and then stay for the meat draw which rich makes so much fun of it.

  • Visited March 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Nganddr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Plymouth, United Kingdom
Level Contributor
7 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“Excellant Meal”
Reviewed 25 March 2014

Eight of us went for a mid day meal, the menu was very varied. The food was excellent all eight dishes arrived within minutes of one another, and were piping hot,
The waitress worked very hard, we really couldn't fault the meal. I would recommend this restaurant to all.

  • Visited March 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank martin g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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