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Travelodge Ilminster
Ranked #1 of 1 Hotels in Horton Cross
London, United Kingdom
1 review
“Bad reviews!”
Reviewed 10 February 2014

I don't understand all the bad reviews for this hotel, we stayed in room 116, it was clean, the new style décor excellent, the king size bed and nice plump pillows gave the best nights sleep. If Travelodge refurb all their hotels to this standard I would say .......... watch out Premier Inn!

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge

Helpful?
Thank Bea S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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257 reviews from our community

Traveller rating
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    91
    39
    22
    23
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28
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Any
English first
Perth, Scotland
Level 4 Contributor
33 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 9 February 2014

Noting that the place had just had a major refurbishment I took a chance and booked a room. There was a smell of fresh paint as we entered and received a friendly welcome. Our room was fresh and clean albeit a bit spartan. The bed was very comfortable. As a budget overnight stop it is perfectly adequate. I wouldn't pay much more than the £30 we were charged however. Once you get to the £40-50 price range there are better alternatives.

Some criticisms that could be rectified easily. There was plenty of space but only one chair in a room booked for two. Not everyone wants to languish on the bed whilst watching the TV. Secondly there was just one minute "bar" of soap on the wash basin sink. Whilst hotel chains such as Travelodge must obviously count the pennies I believe that this is taking things a bit too far. I would hope to see at least liquid soap dispensers at wash basin and bath/shower.

I tend to favour hotels that offer free internet access. £5 for an hour is extortionate. I declined to pay this and waited until I found a pub to eat in that offered it for free. Hotels that offer free internet access will find that the cost of providing the service will be more than repaid by additional custom.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ChrisBalbeggie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TravelodgeUK, Amy from Customer Services at Travelodge Ilminster, responded to this review, 13 February 2014
Thank you for your feed back, we are pleased to learn you found our rooms to be clean and our beds to be comfortable ChrisBalbeggie. Unfortunately as standard we do not provide toiletries in our rooms, but we do however have essentials available in a vending machine in reception for guests to purchase if they require additional items.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Travelodge Ilminster

Property: Travelodge Ilminster
Address: A303, Southfield Roundabout, Horton Cross, Ilminster TA19 9PT, England
Phone Number:
Region: United Kingdom > England > Somerset > Ilminster > Horton Cross
Amenities:
Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Horton Cross
Price Range (Based on Average Rates): £
Hotel Class:1.5 star — Travelodge Ilminster 1.5*
Number of rooms: 50
Reservation Options:
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Also Known As:
Travelodge Ilminster Hotel Horton Cross
Travelodge Horton Cross
Travel Lodge Horton Cross
Horton Cross Travel Lodge
Horton Cross Travelodge
Travelodge Ilminster Horton Cross, Somerset

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