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The Dolphin Hotel Wincanton
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Reviews (145)
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108 - 113 of 145 reviews
Reviewed 4 April 2013

The pub is vey well presented with friendly staff, friendly locals and a warm atmosphere. The food looked really nice but I went for a curry next door for a change.

I stayed in room 9 which, although rather small, was warm, clean did the job well for a one night stay. The only complaint would be the bed! Even though it had a matress topper you could still feel ( and hear ) the springs every time you moved in the bed. Matresses are not that expensive and there has been considerable expenditure spent on this pub so why persist with old and uncomfortable matresses? It is such an important aspect of everyone's stay.

Breakfast in the morning was excellent cooked by a very nice lady who was so welcoming.

I would certainly stay again but only if I checked out the bed first!

  • Stayed: April 2013, travelled on business
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1  Thank Cags1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 April 2013

Booked this as a last minute Easter break online. We arrived after our journey of 7 hours which should of only taken 2.5 hrs to the best welcome we have ever had. We were shown to our room on the first floor at the rear of the hotel. What a pleasant surprise we had, a lovely light airy room and a decent size bathroom with bath and shower very clean and bright. We unpacked and went downstairs for a well earned drink. The staff behind the bar were all friendly which made us feel immediately welcome. We also used the hotels Bistro which was just what we needed, a fairly small menu but cooked very well. I would also like to say that we had a wonderful nights sleep as the bed was so comfortable made with very soft linen sheet and duvet. Saturday nights entertainment was a male singer who was very talented all in all a great atmosphere with the locals chatting to us we felt so welcome. Sundays entertainment was a fantastic Jazz band who played in the courtyard in the afternoon again more of the same locals and staff so very friendly. What a great place to stay. We will definatley be going back!

Room Tip: Rooms at the back quieter
  • Stayed: March 2013, travelled as a couple
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1  Thank Louise M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 March 2013

We stumbles accross this on the way to exeter what a great find and and even better breakfast, the town was very old fashioned with tradtional shops as i remember them.

the people wemt out of the way to be friendly and nothing was to much trouble

Room Tip: all about the same
  • Stayed: March 2013, travelled as a couple
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2  Thank thewests120
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 February 2013

Right where to start!!!! Manager was nice enough to start with, but when we as a group (5)decided to go and eat somewhere else for a change of scenery, he was very impolite when we came back for drinks to the point of hostility - with his wife chipping in from the side, very unprofessional. Have never drunk a drink that fast in my life.
Very small room with toilet gurgling all night waking me up and two very flat pillows on the bed looked more like pillow cases without anything in, mattress was very uncomfortable felt like a bag of potatoes, after the hostility of earlier I didn't feel like trying to change rooms or complain as just couldn't stand the sight of the manager and his wife. We are back in the area next week but definitely wont be staying here again. Guess 5 rooms on a Tuesday night with a possible 5 meals is a hassle he can do without!

  • Stayed: February 2013, travelled on business
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Thank Sakkie342
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 January 2013

The Dolphin is a pub. Remember that. Dont stay if you are a light sleeper, need an early night ect. Bad points first. Pub is a bit clicky. Lots of lads and girls as you would expect on a weekend out. or even on a Thursday . Locals pushed past me to get served after i was standing there and barman served them first so after that avoided the pub. Nog Inn (not a hotel) down the road a superb substitute for drink and food. They have a skittles alley here under hotel so firstly you get all that noise. Toilets under part of the hotel to so all you get is toilet doors banging and high heels shoe noises. If you check in late there was one bar man on a thursday night so be prepared to wait. Not much interest in us and not even an enjoy your stay or when or where breakfast was. Had to find out later as he was in hurry. TV in room was a waste of time as it was losing connection on most channels. Evidently thats the way it is round there. Right the good points. I must say the hotel was spotless and newly decorated. Breakfast was great to. Most of all though the staff were great (apart from barman) . Breakfast crew and cleaners were helpful. The boss seems a good fellow to. Oh yes and tons of parking through into back of pub. On the whole would stay here again but maybe ask for a room at back of building first. Local ammenities are great. Got loads of fresh fruit and veg to take back and the paper shop sells books and all things really. Nice local Butchers open early but we never made the most of that. Support them rather than the stores that have made there way here now. As Wincanton is twinned with Ankh-Morpork (honest) There is a Terry Pratchet store and they have a very close relationship with him so a must for any of his book fans. Take some money in with you though :).

Room Tip: Try to get a room at back of building.
  • Stayed: December 2012, travelled as a couple
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Thank blightnight
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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