My boyfriend and I arrived at Alton towers on 20/07/11 we arrived early in the morning as had a 2 day ticket for theme park all was good until we got to the room, there was dust everywhere on top of the bed on the sides on the chair it was awful then we looked in the bathroom where things got worse ther was hair all over the floor, hair in the bath and again yes hair in the sink. The toilet looked like it hadn't been cleaned! We tried to make the most of our stay but then came to the bed and found black hairs on the bed and I'm blond and my boyfriend brown they defiantly wernt ours 1 of the pillows looked like it had mold on it, then we couldn't sleep we were right next to the door that leads tithe stair case and it squeaked everytime someone went through it which was often! There was a band playing and we were aware of this but it went on till 10.45 all we wanted to do was sleep after at 5am start to the day!We went down for tea and had it in the emperors grill and it was lovely would recomend it to anyone! The service wasthe beststaff were so friendly! We will be back but will pay the extra money for the upgraded rooms!
- Official Description (provided by the hotel):
- This unique hotel is themed around the incredible explorer Sir Algenon, who has made the Alton Towers Hotel his home. There are plenty of fun and quirky features to discover, including his amazing flying ship which has crash landed right in the middle of the Hotel. Wake up in our explorer-themed bedrooms, ready for your next adventure! Our Secret Garden restaurant offers a delicious brasserie style menu, and the evening entertainment is perfect for all ages.Whichever hotel you are staying in at the Alton Towers Resort, you can choose to eat in any of the restaurants and drink at any of the bars. ... more less
- Reservation Options:
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- Also Known As:
- Alton Hotel Tower