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“Memorable fresh food - friendly welcome”
4 of 5 bubbles Review of The Royal Oak

The Royal Oak
Ranked #1 of 12 Restaurants in Alton
Certificate of Excellence
Cuisines: Bar, British, Pub, Gastropub
More restaurant details
Restaurant details
Good for: Child-friendly, Bar Scene, Special Occasion Dining, Local cuisine, Kids, Groups, Romantic
Dining options: Dinner, Brunch, After-hours, Lunch, Free Wifi, Full Bar, Highchairs Available, Outdoor Seating, Parking Available, Reservations, Seating, Serves Alcohol, Television, Waitstaff, Wheelchair Accessible
United Kingdom
Level Contributor
67 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
“Memorable fresh food - friendly welcome”
4 of 5 bubbles Reviewed 6 August 2014

We ate here as a family of 3 after a day at Alton towers and it provided a wonderful break from the more 'corporate' thrills of the adventure park. We had a drink first on the terrace outside the pub and my husband commented on the warm, friendly welcome he received when he ordered drinks. The food was great - we both had fish - and it was light and fresh and a real pleasure.A great find in a small village.

Our only slight disappointment was with service. Our second drinks order was lost and so we were already well through dinner when we did eventually receive them and we were then overcharged for drinks when the final bill arrived (charged for the drinks we had outside, which we had paid for upfront) but having said that, the staff were really apologetic about both incidents and made a point of coming over to say sorry twice and staying to chat, rather than just ignoring them, which has been our experience in other places.

Lots on the menu looked inviting and we would definitely return to sample some of the other dishes when we are next in the area.

Visited July 2014
Helpful?
2 Thank paulaja_25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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384 reviews from our community

Visitor rating
    312
    54
    12
    4
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
Uttoxeter, United Kingdom
Level Contributor
30 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
“Excellent food, shame about the service”
4 of 5 bubbles Reviewed 1 August 2014

The quality of food we ate tonight would be well on the way to a Michelin Star, truly delicious. Sadly the quality of service did not live up to the food. There was nothing wrong with the timing of the food and the waitresses were not unpleasant but there was no "feel good factor." With the right front of house this could be a great venue but sadly we came away disappointed with the overal experience.

  • Visited July 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank Thiry T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alton, United Kingdom
Level Contributor
137 reviews
71 restaurant reviews
common_n_restaurant_reviews_1bd8 60 helpful votes
“Great food”
5 of 5 bubbles Reviewed 31 July 2014 via mobile

We've eaten at the Oak several times recently and always been very pleased with the food and the service in the restaurant. The portions are huge and the quality very good. Would thoroughly recommend.

Visited July 2014
Helpful?
1 Thank GinnyStaffordshireUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Braintree, United Kingdom
Level Contributor
7 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Excellent”
5 of 5 bubbles Reviewed 30 July 2014

Food was fantastic and everyone was so friendly. We believe it was the best pub meal we have ever had.

Visited July 2014
Helpful?
1 Thank Vicki H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
19 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“"Really good food"”
5 of 5 bubbles Reviewed 28 July 2014 via mobile

We had been at alton towers for the day and wanted somewhere near for food we looked on TripAdvisor for a local pub that served food and what a find the food was amazing and really nice setting and atmosphere , the staff were all really helpful and polite.
We will definitely return

Helpful?
1 Thank ju04daz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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