I was an usher at my mates wedding and the night before we had a meal at the venue as a get together. The pork was fatty and greasy and the grooms steak was awful. The staff were either ignorant or rude. I had 2 pints of diet coke which cost £8.80......
The next day came and everyone arrived at the venue after the service.
Where to start?... The drinks package arrived as ordered. Then its a paid for bar which is standard. However 2 drinks will cost you almost £10 and if you have a double vodka and coke expext to pay £11 for it. Ouch.
But price isnt the only issue. Far from it.
They forgot the canopes for the wedding reception for a start. Fairly basic stuff. I went to ask where they were on behalf of the groom and was told 100% they were not ordered.
After they investigated, it turned out they were ordered and Dovecliff just messed it up. Still 100% about that? Shocking stuff and basic wedding planning. So no canopes then.
Other niggles are there is no microphone for speeches. Ridiculous.
A guest asked for an extra small bread role and was told no, only one allowed. He couldnt even buy one.
No flexibility on a wedding day is shocking.
The rooms need updating although the bridal suite is quite nice.
We had a great day at my mates wedding due to the company there. Dovecliff is over expensive and they do not have the expertease to put on wedding receptions convincingly. My advice would be go elsewhere.
Ive noticed the last few reviews are quite negative. Maybe it used to be better and has had a change of owner or manager or something. Who knows.
- Official Description (provided by the hotel):
- Dovecliff Hall Country House Hotel is a "hidden gem" nestled in the delightful Staffordshire countryside. Dating back to 1790, this elegant Georgian House has been fully restored to provide a subtle blend of history with modern comfortable hospitality. Set within seven acres of beautiful gardens and adjacent to the River Dove, Dovecliff Hall is the perfect retreat if you are looking to experience peace and tranquility. Our guest rooms have been tastefully decorated and boast views of either the gardens or the River Dove. With emphasis on comfort, elegance and functionality, all rooms have en-suite bathrooms with bath and shower and are equipped with flat screen TVs, telephones, free WIFI access, trouser press and tea & coffee making facilities. Classic English cuisine with a modern French twist can be enjoyed in our beautiful Orangery Restaurant. Only the finest seasonal ingredients are used and wherever possible, our Head Chef uses his local suppliers. Just 10 miles from Lichfield and 13 miles from Derby, we are ideally situated if you are looking to visit Chatsworth House, Lichfield Cathedral, The Peak District, Calke Abbey, Shugborough Hall, Alton Towers or Donnington Park. We look forward to offering you a very warm welcome. ... more less
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- Also Known As:
- Dovecliff Hall Hotel Burton Upon Trent, Staffordshire