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“You know exactly what to expect” 5 of 5 bubbles
Review of Premier Inn Burton On Trent Central Hotel

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Premier Inn Burton On Trent Central Hotel
Ranked #2 of 11 Hotels in Burton upon Trent
Certificate of Excellence
York
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“You know exactly what to expect”
5 of 5 bubbles Reviewed 30 August 2013

The great thing about Premier Inn is that you know exactly what to expect. It is a safe bet for a good night's sleep.

The rooms here were bright, neat and well equipped. The staff were friendly and curteous and went out of their way to help us.

Loved it!

  • Stayed August 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank T1tch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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437 reviews from our community

Traveller rating
    265
    130
    31
    5
    6
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
Stoke-on-Trent, United Kingdom
Level Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 29 August 2013 via mobile

I stay in a lot of the Premier Inns with work. This one was for pleasure and it was lovely. I even enjoyed the beefeater next door!

Mitch was the person working and he was polite and really helpful.

Thanks to him and the entire team!

  • Stayed February 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hawkinge, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 26 August 2013 via mobile

Lovely clean hotel, no fuss and exactly what I'd expect from premier inn. Guy on reception needs to remember to point out reception is manned 24 hours and the good night guarantee. As an ex premier inn manager, I know how important this is all is.


  • Stayed August 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Phil B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hereford, United Kingdom
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 20 August 2013

We have stayed in a Premiere Inn before and had a great stay, but this time we were even more surprised at the quality and detail gone into the whole experience. Huge connecting rooms.kids wanted to stay

  • Stayed August 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank danniwales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 19 August 2013

Travelling with the family we chose to stay here as very conveniently located for the National Memorial Arboretum with excellent transport links. The hotel is modern and comfortable.

Our party consisted of a disabled 90 year old for whom we had booked a disabled room, my retired parents for whom we had asked for a connecting room next door to better assist her, and my sister and I, both in our thirties and booked into a twin room.

It was possible to park in the disabled bays outside and lift access was good. When my mother booked she spoke to a very professional lady called Nichole who listened, advised and actioned the booking based on the needs of our disabled traveller. Like ourselves she was not happy and at a loss as to why after all her meticulous work and booking notes, the planned disabled room connecting with my parents room was given away by a colleague! The first night was therefore spent alone in a different disabled room down the corridor and my parents moved to the next door connecting room for the second night when the room became available.

Nichole was extremely helpful and reassuring showing my Grandmother the excellent disabled facilities and making sure she knew how to call for help via the panic cords provided. She was able to show her how they worked and reassure her of prompt assistance should it be required. My Grandmother had been very anxious of the idea of being isolated and unable to shout on her family for help, but Nichole put her mind at ease.

The beds were all lovely and comfortable with the disabled bed being lower in height for ease. My Grandmother could not have got in and out of a normal height bed unassisted. The disabled room and bathroom were both of a good size and wheelchair friendly. Lighting in all the rooms was excellent, with "mood" lighting being provided as well as bright lighting for work and I would have no hesitation in recommending this hotel as suitable for business travel as well. The hotel was clean and modern and well cared for. The staff we met were all very pleasant and professional. The muppet who mindlessly gave the connecting disabled room away was not on duty.

  • Stayed August 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank journeyonwards
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Memphis, Tennessee
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 15 August 2013 via mobile

I stayed at the property for a business visit to the area. The chain provides clean accommodation which is what really matters when I travel to Europe. There are no frills with this one, one towel, no shampoo or conditioner however the facility was air conditioned and had a hair dryer available in the room. The restaurant next door is good for dinner and has a nice cooked to order breakfast. The facility is somewhat new and not worn out at all. There is a safety feature with controlled access to the guest rooms which is also a nice plus as a single female business traveler. I will stay here again when in the area.

Stayed August 2013, travelled on business
Helpful?
1 Thank Lexi731_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicola E, Area Sales & Guest Relations at Premier Inn Burton On Trent Central Hotel, responded to this review, 19 August 2013
Thank you for taking the time to review our Hotel, we are delighted that you enjoyed your stay with us. Our team appreciate feedback of all kinds, as we look to continuously improve our levels of comfort and service. Thank you again, and we look forward to welcoming you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Suffolk
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
5 of 5 bubbles Reviewed 14 August 2013

Easy to find. Car Park large with plenty of space. Check in fast and efficient. Staff helpful and polite. Room big enough. All fixtures and fittings like new and spotless. Bed and pillows very comfortable. Air conditioning very useful as weather was unusually very hot! Usual premier inn breakfast, everything you needed, well cooked in nice clean new beefeater on site. Windows did not open at all. Off a busy road but no noise inside hotel. We found 30 wi on our iPad challenging at best. Not sure if this was just our iPad!

Plenty of nearby places to eat on a budget. Beefeater on site two courses for £7.99 if you eat before 6.30pm mon to fri. Toby carvery £ 5.99 (mon to fri) less than five mins away. Harvester next door to toby, we paid £5.99 for main and salad with bread.

These are not negatives but just things to be aware of if you have not stayed in a premier inn before. Television is not large but plenty of channels. Toiletries consist of liquid soap at basin and a liquid soap over bath. Coffee and tea is exactly that so do not expect hot chocolate or biscuits. No door on wardrobe, but plenty of hangers, just two small drawers. Bathrooms are small but fit for purpose. Excellent shower over bath. Clean fresh towels every day. Stayed four nights bed sheets not changed but I would not change them at home after four nights!

We would recommend this premier inn without hesitation and would definitely stay again.

  • Stayed July 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank articmarion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicola E, Area Sales & Guest Relations at Premier Inn Burton On Trent Central Hotel, responded to this review, 19 August 2013
Thank you for taking the time to review our Hotel, we are delighted that you enjoyed your stay with us. Our team appreciate feedback of all kinds, as we look to continuously improve our levels of comfort and service. Thank you again, and we look forward to welcoming you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn Burton On Trent Central Hotel

Property: Premier Inn Burton On Trent Central Hotel
Address: Wellington Road | Burton On Trent, Burton upon Trent DE14 2DQ, England
Region: United Kingdom > England > Staffordshire > Burton upon Trent
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
#1 Family Hotel in Burton upon Trent
#2 Business Hotel in Burton upon Trent
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Burton On Trent Central Hotel 3*
Number of rooms: 64
Official Description (provided by the hotel):
City sights, country quiet or big days out? It's all on offer at Premier Inn Hotel Burton on Trent Central. In a great location close to St George's Park, you'll also be well placed to explore business and leisure destinations around the West Midlands. Take a wild ride at Alton Towers or Drayton Manor Theme Park. Show your support at St George's Park. Enjoy an afternoon's stroll around Alrewas National Memorial Arboretum, or take a tasting tour at the National Brewery Centre. Then relax with a meal in our tasty restaurant and a great night's sleep in your extra-comfy bed. Directions: Exit A38 at Branston junction and take exit for A5121 to Burton. At traffic lights proceed forward. At roundabout take the 3rd exit, hotel is on the left hand side. Hotel is right opposite Morrisons supermarket. Sat Nav post code DE14 2AR. Transport and local information: Branston Water Park 0.8 Miles Coors Museum 2 Miles Claymills 4 Miles Rosliston Forestry Centre 6 Miles National Memorial Arboretum 7 Miles Conkers 10 Miles Twycross Zoo 14 Miles Drayton Manor 19 Miles Alton Towers 24 Miles ... more   less 
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Also Known As:
Premier Inn Burton On Trent Central Hotel Burton Upon Trent, Staffordshire

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