stayed for 1 night whilst vising friends. we found the hotel to be very clean and the room was really spacious. the staff on reception were freindly and very helpful. wouldnt hesitate to stay there agian when we next vist.More
stayed for 1 night whilst vising friends. we found the hotel to be very clean and the room was really spacious. the staff on reception were freindly and very helpful. wouldnt hesitate to stay there agian when we next vist.MoreShow less
I'm pleased to see we met your expectations whilst visiting us here at the Holiday Inn Express in Burton on Trent.
We look forward to welcoming you back in the not so distant future.
I don't tend to stay in Holiday Inn Express very often but I chose this one for its convenient location but I was pleasantly surprised.
The location is good and the rooms are modern and comfortable. Another bonus was free internet which you can actually use, but the main thing about the hotel was how friendly and helpful the staff were. This makes all the difference and I wouldn't hesitate to stay here again.
Thank you for leaving such a positive review for the Holiday Inn Express in Burton on Trent.
I'll pass on your comments with regards to the staff team here, it's always nice to hear such rewarding messages.
We look forward to welcoming you back in the future.
The general appearance of the hotel looked good and well maintained. To the left of the check in desk there is a lounge area with bar that looked quite inviting.
Our room was clean, very neat, and tidy and the shower was hot. Although the bed was small width wise I still found it very comfortable and slept well. My only gripe was with the other inconsiderate guests knocking doors in the early hours when we were fast asleep.
Breakfast was the same as our room, served on a small plate. In fact the plates were side plates and no bigger than 8 inches in diameter. That said the food was good with the only other negative being, (once again), inconsiderate guests pushing and hogging the breakfast area.
In all I would recommend this hotel and we will be using it again.
A very friendly an efficient welcome at reception made an excellent start to our 1-night stay. The room was clean, warm, quiet and comfortable and met our needs in every way. Breakfast was busy but the staff coped well and kept the food well topped up. Wi-fi was free and worked well throughout the hotel. HI Express provides exellent value as always.
We stayed here on a Saturday night during a two day weekend visit to Alton Towers. Very good value offer for the four of us inclusive of nice breakfast. 2 adults / 2 kids.
Air conditioned room perhaps on the small side for a family but spotlessly clean with impeccable shiny bathroom and great shower. Beds were very comfortable and nice little touches like choice of soft and firm pillows. Great to have plenty of big bath towels and pillows without having to ask for extra. Room was quiet and we slept very well.
Ample staff on reception who were friendly and very efficient. Quick service and Free WiFi. I couldn't find the Remote Control but within one minute of reporting this a staff member had provided a replacement together with spare batteries. I was very impressed.
Very nice place. Highly recommended and we will be using again definitely.
We had booked this hotel for just 5,000 IHG Rewards Club points. Well worth it. Friendly welcoming staff, check in was quick and easy. Received voucher code for internet without asking (was free being a Gold member). Room was as expected, clean and tidy. It was located at the busy road side (A38) and seemed a bit noisy when we walked in. Appeared that previous guests haven't shut the window properly. Once my husband had sorted that out it was fine. Will surely visit again (only 30 mins drive to Alton Towers).